SUMMARY

• 12 years of professional experience working in Finance, specializing in Portfolio Management, Asset Management, Credit risk and Financial fraud detection.
• Technical & Management professional with exceptional leadership and project management skills.
• Proven ability to effectively plan, execute, delivery and meet deadlines of multiple projects.
• Extensive experience in P&C insurance, financials, manufacturing & materials logistics domain with proven ability to lead, coordinate, manage complex Technology efforts utilizing various project management methodologies and onsite /offsite /offshore models to deliver quality products within planned time, budget and schedule.
• Proficient of Data warehouse and related concepts of Entity relationships and Data structures. Competent in ER Modeling and Dimensional Modeling, Data modeling, Data migration, Data profiling, Data governance, Master data management (MDM), Schemas, Data mart, Operational Data Store, Data Vault.
• Possess Technical background - Well versed with wide array of technologies including Cloud Computing, On-demand cloud service models (SaaS, PaaS, IaaS), AWS, Elastic Cloud Storage & Compute models, Cloud deployment models’ backups & recovery, Security, IAM.
• Excellent knowledge on Amazon Web Services offerings - Certified AWS Cloud Architect - Professional.
• Familiarity with Cyber security threats, Legal concepts relative to cybersecurity, Translating Technical Threats into business risks & implementing solutions - pursuing CSA certification.
• Proven record in leading Cross Functional teams and diverse IT projects including software application development, infrastructure, data conversion & migration efforts.
• Strong interpersonal skills - ability to build strong relationships with various functional departments, business partners and stakeholders.
• On-hand experience in many IT roles including Project management, Delivery management, Change & Release Management, programming and QA testing.
• Great level of experience in vendor software implementations and vendor negotiations.
• Advanced project management skills in ensuring project work is aligned with stated business objectives; setting & managing customer expectations, managing & escalating issues and changes.
• Great level of experience working in enterprise level setting with EPMO, tools, methodologies and utilizing RAID logs (Risk, Action, Issue, and Decision).
• Seasoned in Business Intelligence reporting and OLAP operations such as Roll-up, Drill-down, slice and dice and pivot
• Well versed with Project Communication Management - Create / implement communication plans to enable the project team to effectively work together to meet project objectives.
• Experienced in performing Gap analysis, SWOT analysis, Risk analysis, Cost benefit analysis, Impact analysis, Change management, Feasibility study and Viability study.
• Experience in handling change request management, effectively implemented change by performing both business Impact analysis and technical impact analysis of the change on the scope of the project
• Possess hands on Experience on Waterfall, Scrum, Waterfall - Scrum hybrid and Spiral methodologies.
• Expertise level Project Management skills, experience with both waterfall and iterative methodologies like Agile, scrum - Certified PMP, Six Sigma, Service NOW, SAFe Agile and ITIL.
• Collaborated in various types of testing like Functional (Black-Box) testing, End to End Testing, Regression Testing, and User Acceptance Testing (UAT) smoke testing, functionality testing, Sandbox testing.
• Accompanied with expertise in developing Test cases, Test plans and Test procedures in manual and automated test environments.
• Experienced working as a Scrum Master and spearheading teams’ transition from traditional waterfall method to adopting scrum successfully.
• Experienced in using various prioritization techniques like MoSCoW, KANO, Walking skeleton, Validated learning and estimation techniques like Planning poker and Relative estimation.

TECHNICAL SKILLS

• Business Analysis
• Product Ownership
• Voice of Customer
• Software Engineering
• Agile Coaching
• DevOps
• Stakeholder Mgmt.
• Release Management
• Systems Thinking
• Project Management
• Process Reengineering
• Leading Scrum Teams
• Leading Workshops
• Scaled Agile (SAFe)
• Requirements Mgmt.
• Strategy Consulting

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA

Sr. Project Manager

Responsibilities:

• Leading multiple teams of engineers for architecting, building and deploying solutions based on big data, serverless computing, microservices and Restful APIs in AWS environment, for Credit limit Increase, Authorized card and Balance Transfer programs, which brings more than $4B in revenue.
• Delivered $3B data analytical and processing segmentation solution, to identify customers eligible for credit line increase. Solution was engineered on Big Data tools like Spark, Kafka and Kafka stream-based for collecting data in real time and batch process and processing the data, which creates list of eligible customers for credit limit increase.
• Delivered real-time and batch, campaigns for identification of targeted customers by analyzing real-time streaming data and combining the 100 TB of data from data lakes.
• Implemented Dev Sec Ops strategies like CI/CD pipeline, Canary and Blue Green for migrating and deploying applications to multiple regions in the AWS cloud. Monitored key performance metrics for production environments by developing monitoring dashboards and alerts.
• Organized customer improvement programs, for identifying fraud cases, recurring transactions to identify transactions patterns and for identifying solutions to increase card authorized users.
• Responsible for providing project documentation including schedules, issue/action/risk logs, executive presentations, project policies and procedures, organizational charts, communications plan and best practices documents.
• Articulated project goals and scope translated business needs into achievable targets and designed detailed work breakdown structure (WBS).
• Led vendor migration calls, sprints, status distribution, Go/No Go call with executive team along with leading triage calls on the migration weekends to ensure prompt resolution of all issues and successful migration.

Confidential, Boston, MA

Team Lead/Project Manager

Responsibilities:

• Program manager for the overall program/projects SDLC. Lead Salesforce team consisting of configuration, integration, software development and product development SME(s) to define the work breakdown and detailed tasks.
• Lead design sessions to capture requirements. Execute design phase to identify requirements, user stories, groomed user stories, technical design, integration and testing approach for implementation.
• Demo and train students/professors on the use of the software as part of the implementation process.
• Assist team with SIT, regression and user acceptance testing of the portals and billing system.
• Define and document business and functional requirements, business process maps ("As-Is/To be") flows and diagrams.
• Coordinate between off-site (Mind Tree) and offshore teams while managing the sprints, development SDLC (Managing team of 45 inclusive of onshore and offshore resources)
• Discuss and manage stakeholders needs, requirements and conducting interviews to assess high level LOB needs (Program steering committee and Program governance meetings)
• For Agile Projects - Plan /Manage the Sprint timelines and distribute to relevant team members.
• Manage backlog tracking, burndown metrics and velocity.
• Facilitate daily scrums, stand-ups, and meetings to monitor project progress and resolve any issues the team may be experiencing. Remove project obstacles and participate in discussions with team.
• Ensure milestones are achieved and deadlines are met throughout project lifecycle. Build strong relationships with product owners and scrum teams. Document progress and communicate to management and stakeholders.
• Lessons learned documents through Sprint Retrospective meetings with team.
• Propose best practices around scrum progress reporting and lead to define/implement them (Use tools JIRA, Confluence, etc.)
• Assist clients with identifying current IT trends around agile practices, defining associated IT capabilities needed to create competitive advantage.
• Provides weekly and ad hoc project status reporting to the project sponsor, project team, and senior management.

Confidential

Technical Account Manager

Responsibilities:

• Managed multiple concurrent projects and programs using the waterfall/Agile software development methodologies (SDLC).
• Preparation of Program roadmap, Program Plan, Execution methodologies, Quality aspects, Resource Management and Risk management plan based on project requirements and duration received
• Delivering projects on time, within budget & scope and with high quality.
• Accountable for the planning and successful delivery of large, complex, cross functional projects on-time, within scope and budget following Rogers SDLC, Stage Gate and project management methodology.
• Develops a detailed project plan to monitor and track the progress of all tasks, dependencies and deliverables.
• Closely manages all changes to project scope, schedule and cost.
• Proactively monitors, tracks and controls project outcomes resolving issues, mitigating risk and cross project impacts to ensure overall business readiness of the solution.
• Sets and continually manages project expectations while appropriately delegating and managing deliverables with engagement, development and testing teams.
• Measures project performance using appropriate tools and techniques.
• Own and maintain oversight over the entire program with respect to agile practices wherever applicable.
• Builds strong collaborative relationships with Business and IT stakeholders to deliver project results and success
• Establishes relationships with third parties/vendors ensuring deliverables are on-time and with the expected level of quality
• Creates and maintains comprehensive project documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan, Communication Plan, Status reports
• Expertly manages project cost estimating, budgeting and control activities to meet budgetary objectives.
• Manages and oversees release activities to successfully deploy application changes into production and support operations.
• Works creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Leveraged interpersonal and communication skills to develop and manage project teams across multiple sites/locations.
• Play a key role in providing inputs for framing the contract and SOW, to our geographically dispersed Vendors.

Environment: HPQC, Confidential Analytics, JIRA, MS Office Suite (Excel, Word, Power point, Access), C#, ASP, .NET, Share point, MS Visio.

Confidential

Delivery Manager

Responsibilities:

• Accountable for overall delivery of projects/programs, with the specified level of quality for the project sponsor, on time and within budget and scope
• Created and implemented governance standards for the deployment pipeline to allow for reliable, continuous delivery
• Preparation of Business case, SOW, Proposal, Plan, Execution methodologies, Quality aspects, Resource Management and Risk management plan based on project requirements and duration received from Client (based on contracts).
• Demonstrated awareness of all program dependencies and risks, ensuring that they are effectively managed due to the potential impacts on other aspects of the program/project(s) and overall program. Proactively identifies and tracks risk and leads risk reviews with management to manage and track project risks and develop mitigation strategies.
• Planned and managed multiple program/project schedules with teams, departments, vendors, and business contacts.
• Managed the planning and oversee execution of the technical environments, process readiness, user setup, configuration dependency, backups, training and organizational change activities.
• Timely and efficient deployment of business solutions with adherence to GIS Div SDLC and PMO standards.
• Ensure resource capacity planning is managed for programs and activities which are on critical path.
• Leveraged interpersonal and communication skills to develop and manage project teams across multiple sites/locations.
• Performed Quality and Configuration Audits and ensured all Observations and Non-Conformances found were acted upon by the team.
• Managed Change Record, Change Order and enhancement requirements.
• Managed the rotation of team members and maintained all deliverables and metrics for quality assurance.
• Performed Skill Assessment & planning the trainings for the team and managing job rotations.
• Provided personal and group leadership and identifying, proposing and defining new approaches and solutions for the group.
• P/L account management and documenting metric reports and preparing presentations for management team.
• Continuously uncover and capitalize on opportunities to improve systems and processes, creating efficient standards, processes, and procedures.
• Optimize project performance by serving as a valuable resource and mentor to project teams.

Environment: Agile, Waterfall, DevOps, AWS kit, Git, putty, Jenkins, Maven, Puppet, Jira, Junit, Salt stack, Ansible, Nagios, Unix/Linux, Mac, Tomcat Apache Application Serve, Weblogic, ClearCase /ClearQuest, Software distribution, workload automation.

Confidential

Program Manager/Delivery Lead

Responsibilities:

• Primarily involves trading partner setup, Speech based products, Artificial Intelligence based products.
• Led requirement analysis for various voice-based systems at VOXTA, including Scientific Information System (SIS), Grant Workflow Management System and Electronic Fund Management System.
• Conducted JAD sessions, stakeholder interviews, workshops, surveys, and created user stories, wireframes, and mockups to elicit business needs.
• Documented system functionality through abstract UML artifacts, activity diagrams, functional flow diagrams, process decomposition diagrams, data models, data flow diagrams and workflow diagrams.
• Developed and maintained requirement management plan, features document, use cases, supplementary specifications, data interface documents, use case catalogs, other technical documentation and requirement traceability in Rational RequisitePro and Rational Team Concert.
• Managed changing scope and requirements using the time boxing technique. Coordinated and ran Change Control Board meetings and triaged change requests.
• Ensured requirement management process compliance with CMMI standards by instituting best practices, document templates, versioning, communication plan and review processes for requirements management discipline.
• Very fast ramp-up to understand business and environment, building working relationships and getting requirement management discipline up and running, delivering quality requirements. Started from an ad-hoc based process to transform into a planned requirement gathering process.
• Wowed customers by demonstrating the value of well-written requirements and well-managed requirements process. Won multiple accolades from division director.

Environment: Machine Learning, NLP, Ant Web Sphere Application Server (WAS), Web servicesWeb Logic, Test Director, Mercury, Quality center, Oracle 10g, Visual Build, .Net, ANT, J2EE, Web sphere.

Confidential

Software Designer

Responsibilities:

• Created software design and architecture, programmed software and lead a team of system engineers.
• Established and led Pune development team for three core modules for the enterprise-level software solution. Led offshore transition of modules from EDS US to EDS India.
• Organized kick-off meetings, postmortems, and workshops. Compiled weekly reports and ran conference calls with EDS US managers.
• Programmed software and performed unit testing and troubleshooting. Conducted monthly status presentations to the business unit VP and key stakeholders. Documented requirements and design needs. Created use cases and other requirement artifacts.

Environment: Java, Ruby on Rails, Python, Perl, Eclipse, Ant, Jenkins, Maven, Puppet, Jira, Gradle, Junit, Salt stack, Ansible, Nagios, Unix/Linux, Mac, Tomcat Apache Application Serve, Weblogic, ClearCase /ClearQuest, Software distribution, workload automation.