SUMMARY

• With more than 11 years of experience in IT, Performed and expertise in various roles like Scrum Master and Product owner.
• Excellent Problem solving, analytical skills, with the ability to evolve product strategy based on research, data and trends.
• Provided strategic recommendations and made key decisions for clients to solve their most complex problems.
• Highly experienced in project management activities in various technology projects.
• Experience in managing all phases of the software development life cycle from requirements gathering, design through deployment and maintenance in project management methodologies, tools and techniques.
• Created, presented and authored Biz documents in various capacities to audiences.
• Excellent Problem solving, analytical skills, with the ability to evolve product strategy based on research, data and trends.
• Provided strategic recommendations and made key decisions for clients to solve their most complex problems.
• Expertise in P&C Insurance.
• Expertise in Guideware Claims Process.
• Expertise in Agile Process.
• Expertise In Rally - Agile Software
• Extraordinary Entrepreneurial drive and demonstrated ability to achieve stretch goals.
• IBM Certified Application developer with extensive hands-on programming experience in COBOL, DB2, JCL & CICS, SQL and data reporting.

PROFESSIONAL EXPERIENCE

Confidential - Phoenix, AZ

Scrum Master

Responsibilities:

• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Facilitated agile adoption Retrospective for the Project with the leadership and guided teams with outcome resulting in enhanced performance.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority.
• Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
• Coached team members on agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
• Created technical, Functional and financial framework for uplift and migration projects.
• Responsible for end to end project management of the technology uplift of Applications into the Confidential Private Cloud environment.
• Managing the User and customer needs to always upstage the user experience and Product features.
• Managing and developing the Epics, Story Boards and User stories with Stake holders.
• Execution of sprints and release rearrangement.
• Handled Risk and issue management in the Project.
• Strong experience in managing multiple Scrum teams and managing the Product Back logs.
• Managing and tracking the complete Project tracking progress.
• Perform project management activities like Project Planning, Project Sizing, Budget management, Resource hiring and on-boarding, Team building, Infrastructure and software procurement etc.
• Perform Cross-functional team management by setting expectation and timelines for deliverables from the supporting teams based on the project milestones and critical path.

Confidential- Atlanta, GA

Senior Business Analyst

Responsibilities:

• Involved in requirements gathering and documentation for Claims US P&C Module.
• Managing the entire BA team.
• Perform project management activities like Project Planning, Project Sizing, Budget management, Resource hiring and on-boarding, Team building, Infrastructure and software procurement etc.
• Involved in Onsite BA effort tracking and reporting activities.
• Requirement Gathering and Analysis.
• Used Guideware claim process
• Involved in designing the entire path way for the system change Document.
• ASIS Study and Process change over document
• Communicating the requirements to the dev and QA team.
• Provide support in development and system testing phase.

Confidential -Webster, MA

Senior Business Analyst

Responsibilities:

• Involved in requirements gathering and documentation for Reports module in P&C Insurance.
• Involved in scenario and test case reviews with testing team for all Report Process.
• Leading the BA team for state rollout Implementations.
• Involved in Onsite BA effort tracking and reporting activities.
• Requirement Gathering and Analysis for the Reporting Module.
• Preparing Requirements understanding documents.
• ASIS Study and Gap Analysis.
• Preparation of Requirement traceability matrix to bring requirement granularity for implementation purpose
• Conduct Requirement Document walkthroughs.
• Communicating the requirements to the dev and QA team.
• Also participated as defect prevention coordinator for the few project with respect to defects pertaining to the requirement phase.
• Provide support in development and system testing phase.

Confidential

BFS Domain

Responsibilities:

• Preparing Requirement document.
• Impact Analysis.
• Communicated with the Business for the requirement clarification.
• Involved in the preparation of User Acceptance Test / System Integration Test.
• Preparation of weekly status report and update the same to Onsite leads.
• Also participated as defect prevention coordinator for the whole project.

Confidential

BFS Domain

Responsibilities:

• Involved in the preparation of the functional design and Technical Design
• Communicated with the Business for the requirement clarification.
• Preparing Requirements understanding documents.
• Impact Analysis.
• Involved in the preparation of User Acceptance Test / System Integration Test.

Confidential

Responsibilities:

• Enhancement and Modifications according to the Business need’s
• Baseline Analysis and Problem Prevention.
• Investigation of Production Issues.
• Coding, Unit and string testing of programs.
• Quality assurance.
• Study of Functional design Document provided by GAP/Covansys Inc.

Environment: DB2, COBOL, JCL, MVS, CICS, VSAM, Endeavor, via soft, File-Aid, Strobe.