SUMMARY:

• Pragmatic, strategic, result oriented and stakeholder focused project manager with more than 12+ years of enriched IT experience.
• Successful and extensive project execution experience globally, with roles such as ‘Program and Project manager’, ‘Board of Director’, ‘Sr. Business Analyst’ and ‘Onsite/offshore project leader’.
• Received multiple awards in leadership and management roles for ‘Valuable contribution’, ‘Best Project’, ‘Best team’.
• Mentored multiple six sigma, lean six sigma projects for achieving kaizen in business processes which translated into immense cost savings.
• Exceptionally versatile, business and technology background working with mostly Fortune 100 Clients: Industry, Domain (Technology) such as:
• Digital Media Marketing, Retail (Smart Sheet, Confluence, Jeera, Sharepoint, Visio)
• Finance (MPP, MS Office Suite, Sharepoint, Visio)
• Healthcare, Retail(Clarity PPM/OWB, MPP, MS Office Suite, Sharepoint, Visio)
• Performing Arts (Microsoft Office suite, Excel Macro, Total Info V6)
• Nutritionals & Pharmaceuticals (Webmethods, Oracle, MPP, Cognos)
• Supply Chain management (Cognos, Informatica, Oracle, PLSQL,WMS Red Prairie)
• Supply Chain Management (IDMS/ADSO, WMS, D2K, Crystal reports, Oracle, MPP, PL SQL, VB, Appworx)

PROFESSIONAL EXPERIENCE:

Confidential, MN

Project/Program Manager

Responsibilities:

• Currently managing projects for creating and implementing digital ad products using bullseye marketplace and development of closed loop reporting in order to analyze the value stream generated by various marketing campaigns.

Confidential, MN

Project/Program Manager

Responsibilities:

• Project Management
• Develop project plan (Microsoft Project Plan) to facilitate on time completion of key deliverables for activities such as problem analysis, remediation requirement definition, business requirement definition, user acceptance testing, post install business validation.
• Provide day to day work direction to team and ensure work is on schedule.
• Plan and facilitate all requirement gathering working sessions
• Escalate/resolve issues, specifically related to resource constraints impacting completion of work and effecting ability to reach final requirement alignment across stakeholders. SME resource constraint was the biggest challenge of this project besides potential scope creep.
• Raised risks and issues to leadership for awareness, as well as resolution.
• Ensured that the enterprise operations heat map accurately reflected SME resource needs.
• Challenge team to develop streamlined process resulting in 80% reduction in outstanding support issues.
• Ensure that 1042S, 5498, 1099R and 1099 - INT tax form solutions are IRS compliant.
• Evaluate IRS impact to prioritize solutions for multiple vendor-driven technologies.
• Successfully executed Tax management strategies to deliver accurate and compliant tax forms there by reducing significantly the need for manual corrections.
• Ensure all deliverables are reviewed and approved by the appropriate Confidential resources
• Stakeholder Management
• Relationship building with various internal stakeholders like Tax OPS, Policy holder benefits, Claims, Policy Admin, Actuary, IT, Producer services, Legal, Compliance, Print services.
• Relationship management with various external vendors like Stone river, Sovos, Venture Solutions.
• Build partnerships and resources across multiple complex projects & Systems for Breakage.
• Communicate project status in weekly & monthly reporting

Confidential, MN

Project Manager

Responsibilities:

• Partnership building & Engagement Management
• Building relationships with various internal stakeholders of the project like Domain COE, Testing COE, Infrastructure, Information Protection & Security, Application Support etc.
• Building relationships with external vendors like PDX, Mediture, Emdeon, Ateb etc
• Working towards smooth functioning of Pharmacy Dispensing, Managed care (Responsible for claims and managed care options offered by the organization), drugs file (responsible for drug cost and drug compounding), inventory management and also store operations in lieu of PDX upgrades.
• Formal presentation of processes, product to stakeholders.
• Project / Portfolio management
• Project Funding approvals/review and setup.
• Create/Manage Project using ‘MPP’, ‘Clarity PPM’ and ‘Clarity Workbench’.
• Configuration process management by change requests, incident creation etc using ‘Service now’.
• Monthly and Annual Financial variance management to ensure actual and forecast difference does not exceed organizational limits.
• Management of resource actual in order to ensure financial accuracy.
• Manage Risks, Issues, Key decisions, Changes and Project Documentations using ‘Share point’.
• Get funding for projects by working with various resource managers and review boards.
• Facilitation, Communication and Monitoring
• Manage PMO project for healthcare which included managing project coordinators and providing help to Project managers of other projects.
• Ensure smooth stakeholder, vendor, team, leadership and partner communications.
• Various project managed at Confidential Corporation are 1) Healthcare compliance and upgrade; 2) Prescriber data search; 3)Mobile scripts Upgrade; 4) Signature capture changes; 5) IVR for mail order pharmacy changes 6) PDX Classic Upgrades, 7) PDX EPS Releases - 2014 & 2015.

Confidential, MN

Board of Director

Responsibilities:

• Secure adequate financial resources by executing a major gifts campaign.
• Create strategic plan for next three years and move organization towards strategic planning.
• Fundraising and building donor relations.
• Non-profit management.
• Attend and contribute in Board Meetings.
• Community outreach and engagement.
• Strategic planning.
• This is a Volunteer position.

Confidential, MN

Management, data and strategy analyst

Responsibilities:

• Analyzing the business model and client requirements.
• Creating multiple reports in order to analyze the patron, subscription and patron loyalty data.
• Created reports for dash board reporting to be used for marketing strategy.
• Creating User help document for easy recreation of reports.
• Strategic planning for long-term financial stability by embarking upon a major gifts campaign.

Confidential, Evansville, IN

IT Project manager

Responsibilities:

• Created project plan (Microsoft project) after leading the initiative to crystallize the business requirements.
• Responsible for resource (human, software, hardware) assessment, assignment and retention.
• Expertly designed architecture and design of interfaces to increase the efficiency of client systems.
• Measured & controlled team’s performance against project milestones and resolved bottlenecks.
• Secured acceptance and approval of various stakeholders thus funding at logical milestone completion.
• Ensured that projects are delivered in budget, on schedule and within scope.

Confidential, San Diego, CA.

Onsite Project Lead

Responsibilities:

• Worked with business analysts to finish requirement analysis for development of Inventory Reconciliation System between the warehouses and 6 order management systems.
• Successfully completed design and architecture of the inventory reconciliation system.
• Coordinated with IBM offshore resources to get the development done.
• Successful resolution of inventory imbalances as a part of high visibility OOB task force.
• Coordinated with the warehouse operation managers in order to resolve inventory imbalances.
• Database designing for various reports. Coded reports for higher management in Oracle and Unix.
• Impact analysis for enhancements and developments.

Confidential, Cincinnati, OH.

Business Analyst & Project Lead

Responsibilities:

• Effectively led fire fighting operations for 4 systems out of which 2 were mission critical systems and got valuable contribution award for the same.
• Improved the interfacing between offshore and client by mentoring, documenting and knowledge sharing.
• Built positive network with client by regularly identifying areas of improvement for Confidential Management.
• Became single point IT lead (technical and functional) for all system requirements.
• Supervised deliverables to ensure that project is on track and priority support issues are timely and qualitatively resolved.
• Represented as system knowledge expert in meetings with other teams and clients.
• Accomplished impact analysis, quality control of new developments, system upgrades and enhancements.

Confidential

Project Lead & Group Lead

Responsibilities:

• Completed Six Sigma Green Belt Certification and started mentoring my team members to achieve the same.
• I was mission critical resource for Disaster recovery for Warehouse Management System.
• Was Knowledge expert Gatekeeper for two mission critical systems of Confidential AE.
• Stringent capturing of time spent on various activities and defects thus improving estimation lags.
• Initiated defect prevention meetings so that entire team can learn from each error in the project.
• Handled relevant technical, functional, escalation communication with client
• Delegated tasks effectively by efficient task planning (Estimating the planned tasks, balancing between resource availability and customer requirement).
• Performed Quality Control functions for my project.

Confidential

Programmer

Responsibilities:

• Construct programs based on specification with applicable standards.
• Design, implement and test fixes and changes to programs.