Product Owner/Senior Mainframe Consultant Resume

SUMMARY

IT Professional with more than 20 years of industry experience in areas of insurance, retail and warehouse logistical processing, banking/credit card processing, state unemployment insurance, distribution, direct marketing and member/transaction processing.

Areas of Expertise

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Product Owner/Senior Mainframe Consultant

Responsibilities:

Supporting an Agile Software Development process, working in conjunction with end user applications, stakeholders and subject matter experts.
Writing user stories, prioritizing and grooming the backlog of work within an agile team and working closely with development teams to ensure the increment aligned with expectations.
Working directly with other product owners, system architects, developers and subject matter experts in the modernization of legacy application systems.
Providing status reports to communicate all outstanding issues/problems to management.
Creating business process flow diagrams of existing applications.
Extracting and documenting business rules and customer specific logic for creation of rules engine.
Gathering and documenting business and functional requirements and use cases.
Working with a diverse set of contractor personnel to track, manage, and resolve technical issues.
Participating in workshop presentations to end user application groups.

Confidential

Senior Technical Consultant

Responsibilities:

Acted as Technical Lead for mainframe application development releases.
Primary point of contact/escalation for all queries / issues related to the project releases.
Provided testing support in a multi - level testing environment (SIT, UAT and Regression).
Submitted status reports to management on progress of assigned projects, service requests and production implementations.
Assisted with application, process and procedure development, data collection, data analysis, troubleshooting, problem identification and resolution.
Translated business requirements into high-level and detail technical design documents to ensure that issues were resolved and correct procedures are followed.
Worked with stakeholders to investigate, analyze and document existing issues and requested modifications.
Coded CICS, COBOL and DB2 applications to process customer insurance data as defined by various state Departments of Insurance.
Performed process walk-throughs to ensure that functional and technical modifications met business requirements.
Created test data, test scripts and test plans.

Confidential

IT Application Systems Analyst II

Responsibilities:

Performed full system development life cycle to implement applications in CICS, COBOL, DB2, IMS, NOMAD, Data/Decision Analyzer and Oracle PLSQL.
Reviewed, analyzed, and evaluated business applications to determine current functionality and required modifications.
Researched, analyzed and resolved retail issues in batch and online applications.
Performed process walk-throughs to ensure t modifications met business requirements.
Created Cost/Benefit analysis documents of software applications.
Created adhoc extraction, update and reporting based on user requests.
Reported project progress and communicating weekly activity to management.
Performed data extracting from Oracle databases using Toad.

Confidential

Programmer/Analyst

Responsibilities:

Performed root cause analysis and implemented process changes to existing COBOL, CICS and EDI transaction issues.
Created EasyTrieve applications extract and transform data from VSAM files
Used FTP to transfer files from the IBM mainframe to Server folders.
Documented logical relationships between datasets and applications in a Data Dictionary, MS Visio, and Online Reference Manual.
Researched, analyzed and resolved production COBOL and CICS issues.
Created Data Dictionary of the files accessed in the Purchase Order System.
Participated in weekly meetings to update management on status of project.

Confidential

Software Engineer

Responsibilities:

Performed full system development life cycle to implement COBOL, CICS and DB2 applications to access, extract, update, derive, format, display and map into conversion layout.
Performed white-box and black-box testing of applications to validate data integrity and functionality.
Created extract files, performed data validation and reported on erroneous data using SQL, SAS and EasyTrieve.
Coded applications to send data messages from mainframe to other platforms using MQ Series.
Performed necessary analysis to determine problem/resolution of application abends and/or incorrect/missing data loaded to the database.
Coordinated the migration and execution of applications into SIT, UAT, DR and PROD environments using Peregrine Service Center.
Developed and executed application test plans/scripts.
Tracked the resolution of identified application defects using Mercury Quality Center.
Submitted weekly status reports to update stakeholders on task/project status.

Confidential

IT Programmer Analyst

Responsibilities:

Analyzed, coded, tested, debugged and installed new CICS and COBOL applications in an IBM mainframe environment.
Created, maintained and upgraded state employer unemployment insurance applications and claimant unemployment benefits history transactions.
Constructed Fraud Analysis System to detect over and/or invalid claims and payments.
Created extract files and reports using CA EasyTrieve, COBOL Report Writer and SAS.
Contributed to the analysis for redesign of the state unemployment tax payment system.
Produced reports based on user requested Work Orders.
Created AFP and HFDL forms for Xerox printers on IBM mainframe.