SUMMARY:

• 15+ years’ experience as a Project and Management professional
• Detail oriented thinker with strong organizational, analytical and problem solving skills
• Highly efficient at multi - tasking while working in multiple roles
• Skilled at working independently or as part of an IT, or build out team on short or long term projects
• Mentored and managed other Project managers and Resources
• Driven to exceed customer service expectations

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, California

Lead Implementation Project Manager

Responsibilities:

• Projects include Pyxis Medication management Implementation at Hospital and IDN level in the southeast and some western states. Manage and coordinate teams of engineers, analysts, and solution design leads for Med- station 4000 hardware and ES software Installations up to 16M.
• Coordinate and maintain weekly internal and client calls for pre-sales, ongoing, and go-live projects. Manage ongoing projects in Salesforce, and OneNote utilizing communication with client on timeline and reporting progress up to senior leadership. Utilizing SAP to handle backlog, and all unit reports, order equipment to send to client, manage RMA’s, contracts, and quotes to input into Salesforce.

Confidential, Marietta, Georgia

Technical Project Manager/Coordinator

Responsibilities:

• Projects include all IT and EPIC deployments in the enterprise, managed Windows 7 deployment of 18000 devices across 5 hospitals and 200 medical groups, lead and working with matrixed teams to provide upgraded IT infrastructure. Nurse call Implementation upgrade to 650 bed hospital.
• Manage 20+ resources for project deployments and execution. Managed construction build out, estimating and bidding of subcontractors, along with vendor resources and expansion of business departments. Managed department and user expectations to deliver services in a timely manner and under budget.
• Provide project requirements on new installs, department moves and upgrades. Manage resources, budgets, and timelines to provide successful implementations for Health System projects. Managed Vendor negotiation and planning for projects.

Confidential, Chattanooga, Tennessee

Contract Project Manager

Responsibilities:

• Managed Initiation and planning for XP to Windows 7 migration and enterprise move to a virtual environment. Designed plan for enterprise application list report and set timelines for complete migration to Windows 7, interfaced with 3rd party vendors for external applications. Led and managed weekly project meetings on progress of project. Prepared documentation for leadership on project progress and deployment completion.

Confidential .Atlanta, Georgia

Project Consultant

Responsibilities:

• Consulted on new proprietary Project management software solution for Razorfish, wrote statements and worked with vendor on SQL Logic statements to correct incorrect fields in design of vendor software. Software is used for the sales team to bid on new Digital marketing programs.
• Prepared spreadsheet population with all stakeholder and project streams. Successful hand-off back to vendor for source code verification.

Confidential . Norcross, Georgia

IT Project Manager

Responsibilities:

• Projects include new security software application roll out, Infrastructure upgrade to server room, data center and customer facing web software. Designed workflow plans to manage budget, resources, schedule and timelines. Collaborated with internal software developers for full cycle software roll-out and groups in house users for acceptance testing of each phase of development.
• Conducted meetings with senior management and vendors to minimize roadblocks and challenges to project timelines. Conducted post project meetings to verify success of roll out was delivered on time and how to maximize further growth in the future.

Confidential . Atlanta, Georgia

Contract Project Manager

Responsibilities:

• Managed project for migration from XP to Windows 7 for 1680 users in local office and 340 users in regional offices. Managed resources and delivery personnel including desk side support. Managed documentation to ensure all existing programs were exported over to new systems.
• Managed user training for new systems. Interfaced with multi-departments and senior management to define scope, risks, timelines, resources and maintain data-integrity for project. Worked with regional offices and staff to maintain software revision levels and software licenses were acquired and applied. Performed user acceptance testing to verify all upgraded systems were working as outlined in scope.

Confidential, Atlanta, Georgia

Consultant

Responsibilities:

• Managed service and repair of desktops, laptops on systems with Windows OS, 2000, XP and Windows 7. Issues range from hdd replacement, formatting of drives, memory replacement and upgrades, system component swap outs as needed. Reloading of OS and application software to previous or new state, also adding or moving users in Active Directory. Exchange administration and outlook setup for users.
• Troubleshooting network issues ranging from bad network cables to bad network interface cards also includes toning out bad data ports. Phone System maintenance including, moving phones and extensions, programming new users or deleting users, setting up new voicemail boxes as needed.
• Running new phone lines when new offices are built or lines quit working. Printer maintenance, including swapping out rollers, cartridges, and jet direct modules when needed. Responsibility for updating all Office lights, swapping out Ballasts, and upgrading to a T-8 standard to reduce costs.

Confidential . Atlanta, Georgia

Lead Project Manager

Responsibilities:

• Managed all aspects of Treasury software Implementation projects from the Initiation phase through post implementation phase and follow up with post project evaluation meeting. Conducted meetings with project sponsors and multi-disciplined teams to uncover key tasks, time estimates and budget limits.
• Managed pre sales talks with clients along with contract negotiation, delivery and follow up of post sales of software products. Mentored less experienced project managers and staff. Utilized expertise and leadership skills to direct staff, set project priorities, resolve issues, and ensured project goals and requirements were met according to timeline.
• Controlled cost and forecasted budget for all phases of project cycle. Managed scope and risk in accordance to the project approach, structure, and charter in order to support the successful implementation of new applications and systems based on business and client objectives.

Confidential, Atlanta, Georgia

Project Manager

Responsibilities:

• Managed project for business office, Human Resources and client services department. Projects included a new call center for the business office, an updated payroll system, new kiosk and pharmacy dispensing system and updated billing system utilizing full cycle software deployment.
• Implemented new helpdesk system for healthcare. Direct management for updated software, call center; power and lighting systems, and roll out of a new email and operating system for the client services department. Developed work plans, schedules, project estimates, resource plans, and status reports using Microsoft Project. Managed documentation in Quickbase for all projects and status milestones.
• Performed root cause-analysis to contain and minimize roadblocks to project. Conducted and managed project meetings with stakeholders, clients and vendor teams. Created action plans to meet objectives, budget and timelines. Assessed change requests to determine impacts to scope, budget, schedule, quality and risk. Implemented change management routines to streamline change requests, made recommendations to secure client approvals. Managed resources and led project delivery teams, provided guidance and direction to achieve project goals.

Confidential, Atlanta, Georgia

Project Manager I&D Team

Responsibilities:

• Project management for a variety of accounts and programs including, Self-service web banking, Kiosk centers, e-business applications and customer facing devices. Interfaced with internal clients, and external personnel to define project requirements, prepared scope of work, project delivery resource requirements, cost estimate & budget, work plan schedule & milestones.
• Managed documentation to ensure project data integrity was accurate and on-time. Managed multi-disciplined teams for the design, execution of project deployment and the full cycle design for content, ensured projects stayed within budget constraints and milestones.
• Worked with vendor management and teams to ensure products, hardware and software was delivered in a timely manner to banking centers. Using Six Sigma processes minimized labor costs, production costs and increased profit on customer facing devices.
• Conducted project meetings with customers, vendors and internal sponsors and stakeholders. Demonstrated strong account management, and business development with ability to deliver and grow long term client relationships.

Confidential . Atlanta, Georgia

Fleet& Asset Manager

Responsibilities:

• Managed and maintained asset inventory of over 350 vehicles, equipment, cell and data devices for all resources including executives and field personnel in excess of $9,000,000. Managed and coordinated with fleet associates of 5 branch offices for evaluation of maintenance schedules.
• Managed outside vendors when repairs were performed off-site. Conducted regular inspections to ensure maintenance standards are being met. Executed and performed cost control, inventory management depreciation and accounts payable procedures for all equipment and fleet resources.
• Ensured vehicle management and field personnel systems are effectively utilized. Worked efficiently with vendors for all routine and emergency service calls. Monitored asset tags and updated asset management software.

Confidential, Georgia

Project Manager

Responsibilities:

• Successfully completed multiple public and private projects from start to finish. Managed projects totaling in excess of $3,000,000. Recruited, scheduled and managed 70 resources. Maintained updated cost reports and an estimate at completion report system on a weekly basis.
• Maintained descriptive labor tracking spreadsheets used to project completion costs. Worked closely with vendors to assure on time delivery of packaged systems including but not limited to Lighting, Distribution,
• Fire Alarm Systems and Network systems. Communicated with general contractors daily to discuss project schedules, etc. Attended weekly subcontractor meetings and owner's meeting as required. Completed monthly pay requisitions, executed change orders and obtained payment security before additional work was started.
• Worked closely with field personal daily to assist in day-to-day operations and specific project needs. Closed out projects with the proper O & M manuals and warranty information. Maintained or improved projected profit levels on all projects.

SKILL:

• Inventory Management-Excel
• One Note
• Accounts Payable & Receivable
• Expense Reporting
• Forecasting
• Cost Control
• Spreadsheet, Database Input
• Worked with all versions of Microsoft Office
• Vendor Resource Management
• Vendor Contract Management
• Salesforce
• SAP
• Remedy Help Desk Implementation
• User Training
• Masters Electrical License Unrestricted
• Estimating and Bidding
• Lighting Design
• O&M Procedure, Manuals, Reports & Document Preparation
• MS Project
• SQL Query, Logic statement design
• SharePoint
• Application software testing and user acceptance training
• Presented verbal and written reports on the status of Projects to enhance system performance
• HTML coding for kiosk sites
• Process Improvement
• Completed course on Project Management for Healthcare professionals
• Customer service
• Installed and supported network attached peripherals: printers, scanners
• MCSE, A+, Net +Certifications
• PMP
• Six Sigma Green Belt
• Active Directory
• SMS