Objective

• Creative, collaborative, highly self - motivated Information Technologies Consultant with proven ability to analyze and solve complex problems seeks a challenging hands-on position with a market leader

SUMMARY

• Over 11.5+ years of IT experience in various projects doing Analysis, Design, Development, Maintenance and Production Support in Banking and Finance Applications.
• Around 9+ Years of Mainframe Experience in business application development with Systems Analysis, Application Design, Development, and Maintenance with COBOL, JCL, CICS, DB2 and VSAM.
• Experience in playing different roles as a Project Manager, Business Analyst, Technical Lead
• Senior Developer and proficient in obtaining project requirements from stakeholder, formulating the requirements into design specs, preparing system specifications, assigning tasks to team members, and tracking the progress.
• Expertise in the Mainframe tools like TSO, ISPF/SDSF, DFSORT, ICETOOL, CA Endevor, File Manager, File-Aid DB2, Abend Aid, Fault Analyzer, Omegamon.
• Experienced in creating High Level Design, Detailed Design and Functional Requirement documents.
• Strong skills in support activities, analysis, technical design, testing, trouble shooting for both batch & online application programs in mainframe applications.
• Strong Experience with CICS Transaction processing with DB2 application including Map/Map set creation.
• Good experience in Cobol-VSAM application with VSAM database like KSDS and ESDS cluster
• Experience with IBM Websphere MQ series and other mainframe data transfer tools like Connect Direct (erstwhile NDM) and FTP.
• Strong experience and skills in full Life Cycle SDLC methodologies: Joint Application Development (JAD), Catalyst (CSC), Agile, SCRUM, Waterfall, Feature Driven Development (FDD).
• Experience in Architecture, Design and Development of Mainframe solutions in Mortgage banking domain and Financial Sector
• Expertise ranges across all architecture tiers and includes legacy systems migration and transformation as well as complex data layer architecture
• Possess very good organizational, analytical, teamwork and Project management skills along with excellent interpersonal skills.
• Having an Attitude of willing to learn, accept the challenging environment and confidence in delivering the results within timelines by constantly motivating the concerned teams to provide the best solutions to the clients.
• Good experience working with offshore teams and ability to train the team members on process and technology updates in the project by conducting
• Knowledge sharing sessions and regular telecom meetings, and extensive knowledge in onsite offshore model of working.
• Successfully worked with multiple vendors in an outsourced environment.

TECHNICAL SKILLS

Project Management: Primavera P6, Ecosys EPC, Project Server 2010, MS Office 2010.

Methodologies and Concepts: SDLC, Agile/Scrum, RUP, Waterfall, UML, Interactive

Languages and Tools: , COBOL, SQL, MVS-JCL, CICS, VSAM, TSO/ISPF, DB2, IMS, MQ Series, web services, IMS DB/DC, MS-word, excel, MF-Revolve, MF-Workbench, Xpediter, Changeman, file-aid, Endevor, Erwin, Intertest, Filemaster, RC/Query, RC/Update, RC/Extract. Adobe Photoshop, Adobe Acrobat, Crystal Reports, SQL, Gartner. Omegamon, Connect Direct, FTP, CA-7

Version Control/Change Management Tools: Microsoft VSS, CA Software Change Manager or Harvest, CA Endevor.

Repository Tools: Microsoft SharePoint, Microsoft Visual SourceSafe

Testing Tools: Rational Enterprise Suite, Test Director, Mercury Quality Centre

Operating Systems: OS/390, AS/400, MS-DOS, Windows95/98/NT/2000/2003/XP

PROFESSIONAL EXPERIENCE

Technical Project Manager/Business System Analyst

Confidential - Atlanta, GA

Responsibilities:

• Gathered Requirements from Project Sponsor, business users, External vendors, PWM management, technical teams and infrastructure group and translated into various project documentation and deliverables.
• Conducted Joint Requirement Gathering session along with the product team
• Conducted Business Requirements walkthrough with the business owners as well as the Technical Stakeholders.
• Prepared Traceability Matrix to establish forward and backward traceability between scope, requirements, test cases, user acceptance test cases.
• Involved in Data gathering, Requirements Analysis and analyzing new change requests.
• Worked with the program manger on project scope, budget and resourcing.
• Prepare and review the Detailed Design Specification document.
• Responsible for managing a team of individual contributors, including performance management responsibilities.
• Involved in the implementation of these changes in production by packaging the application etc
• Regularly provided guidance, training and coaching to other team members for performance and career development.
• Monitored projects and work with project managers, and other managers to ensure completion on schedule and within budget with quality product.
• Ensured development life cycle standards and processes are followed.
• Planned for future resource needs for the team and assigns resources using in house developed tools.
• Received commendations from Client Management in recognition of willing to take challenges and for providing right solutions to end users and for drastic reduction in UAT issues in the subsequent deliverables.

Tools: HP ALM, Microsoft Visio, SQL, ITPortal, Primavera P6, Ecosys EPC, Project Server 2010, MS Office 2010, ITSP, COBOL, CICS, JCL, VSAM, File-AID, CA-7, Omegamon, Fault Analyzer, Endevor

Production Support Analyst Lead

Confidential - Atlanta, GA

Responsibilities:

• Worked with multiple groups (like External Vendors, Release Management, Change Management, Server Engineers, infrastructure teams
• Procurement teams, Mainframe group, Monitoring teams, Automations teams, Compliance and Security teams) for triaging production issues and planning for defect fixes.
• Experience in operational 24x7 support, best practice trouble shooting, monitoring, capacity planning and maintenance
• Worked with Business stakeholders and the development teams to implement Compliance and other time critical changes to the applications.
• Analyze failure reports and make recommendations to improve existing as well as define new quality assurance processes.
• Took part in Security and other third party Audits (like SOX and E&Y) on Key Financial application
• Prioritize issues raised and resolve it accordingly.
• Coordinate escalation and resolution of major service issues.
• Setup tracking process to measure and report the team’s performance on a month to month basis.
• Identify Improvement opportunities and highlight these to higher management with business case so as to obtain funding for realizing these opportunities.
• Was able to reduce the Production support cost by 10% on a year on year Basis while improving the Response times and SLAs.
• Provided guidance for the changes to the existing programs or creation of new components.
• All activities were being performed in strict accordance with CMM LEVEL - 5 procedures.
• Developed support diagrams using MS Office tools and VISIO and documentation to support the new development efforts.

Environment: ITSP, VMware, Notification Manager, HPSC, OS/390, COBOL, CICS, IMS-DB, DB2, JCL, VSAM, Platinum, Xpeditor, File-AID and Changeman source control software, CA-7, Omegamon, Fault Analyzer

Technical Lead

Confidential - Richmond, VA

Responsibilities:

• Involved in Data gathering, Requirements Analysis and analyzing new change requests.
• Analyzed Business/System Requirements and came up with estimates.
• The Requirements were particularly complex with multiple rounds of discussion with the legal and compliance departments needed to understand the TILA and RESPA rules.
• Time critical project since TILA and RESPA rules had to be implemented by the government mandated dates.
• Analysis of the complete architecture of Mainframes, Third Party Vendors, and Mortgage Enterprise Database.
• This project involved multiple interfaces with third party vendors like Digital Docs and E-links. This included working with MQ series and other interfacing techniques.
• Provided various design approaches and created detailed technical designs.
• Worked with offshore development team to allocate, review and complete development.
• Responsible for creating & maintaining Requirement Traceability Matrix in order to track the development and QA process.
• Coding and development in COBOL and CICS.
• Supported System Testing and Customer Acceptance Testing.
• Planned the installation in production and support during warranty.
• Conducted quality audits in other applications with QA team for technical standards.

Environment: OS/390, COBOL, CICS, IMS-DB, DB2, JCL, VSAM, Platinum, Xpeditor, File-AID and Endevor

Technical Lead

Confidential - Richmond, VA

Responsibilities:

• Requirement Analysis and preparing SRS document from the BRS provided by the business.
• Performed analysis, low-level design, and unit testing of IMS DB/DC, DB2 and COBOL online applications.
• Prepared Technical Specifications and Test Plans.
• Coding and development in COBOL and CICS
• Job scheduling using CA-7.
• Testing - Unit Testing, Integration Testing, and Regression Testing.
• Coordinated team members and third party (IBM) work while developing.
• Requirement Analysis, Review, Planning, and Effort Estimation.
• Preparing Technical Designs such as HLD, LLD
• Implementation through programs using JCL, Proc, COBOL, DB2 SQL, and CICS.
• Prepared Test Plans/Test Results and performed Unit, Integration, and System Testing
• Performance tuning of programs and SQL queries/
• Provided answers to queries/questions raised by Clients.
• Primary Point-of-Contact on a 24/7 basis.
• Addressed calls related to problems/abends in production jobs.
• Analyzed the programs of the System/Sub-system in order to answer the queries raised by the Business community.
• Communicated with Business Partners for understanding the problem and clarifying their queries.
• Prepared weekly status reports and conducting status meetings.
• Prepared resource utilization reports and presenting GPAT (Gap Process Assurance Team).
• Prepared various documents required for internal/external auditing related to CMM Level 5 standards.
• Participated in various internal audits related to quality and process.
• Conducted technical training on MVS, JCL, COBOL, DB2, and CICS.
• Provided engagement overview to the new joiners with a training plan.

Environment: OS/390, COBOL, Assembler, EZtrieve, JAVA, SOA, WSDL, XML,CICS, SQL, DB2, IMS/DB/DC, JCL, VSAM, Platinum, Xpeditor, File-aid, Endevor, CA-Telon, MQ series, Zeke, Omnicaid, Winasp, ACTTNOW EDIFECS. HP/Mercury QTP, and Quality Center.

Programmer Analyst

Confidential - Richmond, VA

Responsibilities:

• Requirement analysis, impact analysis, and feasibility study.
• Involved in preparing Pseudo code. Took up regular maintenance activities such as resolving problem tickets, work requests, ad-hoc requests, and report generations.
• Developed and modified various COBOL programs PROC’s and JCL’s for new enhancements and modified existing CICS screens.
• Communicated with the Business Analysts for analysis and implementation of work requests.
• Provided appropriate solutions to the CSR Logs. Ensured that each deliverable source codes adhered to the client supplied standards.
• Involved work requests, which involved analysis, coding, testing, implementation, and documentation.
• Performed Unit Testing, System Testing, and Integration.
• Extensively involved in onsite and off shore coordination.

Environment: XML,CICS, SQL, DB2, IMS/DB/DC, JCL, VSAM, Platinum, Xpeditor, File-aid, Endevor, CA-Telon, MQ Series, QTP, and Quality Center.

Programmer Analyst/Developer

Confidential

Responsibilities:

• Prepared technical specifications as per the requirements.
• Specified and wrote COBOL II / CICS programs to process online transactions.
• Worked on IMS-DB/DC to enhance/develop the application.
• Worked with VSAM files, VB flat files.
• Created complex JCLs using DFSORT, ICETOOL, IDCAMS and other utilities.
• Worked on CA-7 to schedule the batch jobs
• Wrote Easytrieve programs to produce reports based on the business region.
• Conducted review meetings for acceptance from the client for programs in VS COBOL II DB2 as database.
• Developed Procs and JCLs for the batch process that includes batch File-Aid, FTP, ZIP/UNZIP files and Sync sort.

Environment: AS/400, COBOL, Assembler, EZtrieve, JAVA, SOA, WSDL, XML, CICS, SQL, DB2, IMS/DB/DC, JCL, VSAM, Platinum, Xpeditor, File-aid, Endevor