SUMMARY:

Highly energetic professional who leads companies through changes and challenges to profitable growth strategic problem solver who envision smart solutions and executes with urgency across all levels of the organization. Hands on leader with extensive customer service experience who is able to keep teams focused and productive. Outstanding strategies with track records of success in high competitive business markets skilled in negotiating partnership and alliances with a keen ability to capture opportunities.

CORE COMPETENCIES:

Business Planning & Development - Change management - Prioritization-Goal setting- Accountability- Enhance decision- Motivating & leading professional teams -Strategic Planning - Client relationship - Project Plan-Documentation - Reporting & Analysis - Business Rules - Business Process Modules -SDLC (Agile, waterfall, RUP) - BRD - FRD - SRS- Uses cases - UML (Activity, sequence, swim lane etc.) – Data modeling & Mapping - Test Plans & Cases –UAT – Work breakdown structure -Written & Verbal communication ( Speak 5 languages)–Independent (Self learner) - Presentation skills – Leadership – HIPPA - Productivity & Performance

COMPUTER SKILLS:

Windows (XP/2000/NT/98) –Mac OS – UNIX – Linux – Cisco Router & Switching – TCP/IP, LAN/WAN – Desktop & Servers – Active Directory –Hard ware – Trouble shooting – Rational suite ( requisite pro, rose, clear quest, clear case, test manager) – Languages(C, C++, JAVA, XML) - MS suite ( Share Point, Project, Word, Excel, PPT, Visio, SQL, Outlook)- JAMA Contour – JIRA- HP quality center – Mercury quality center - Web Ex -

Areas of Expertise:

Data Center – Security – Retail – Government – Pharmaceutical – Banking – Mobile Platform – Web Development - Ecommerce

PROFESSIONAL EXPERIENCE:

Confidential, Santa Clara CA

Project manager

Responsibilities:

• Worked under dynamic high pressure environment to with concurrent issues effectively.
• Analyzed& researched equipment GAP and prepared a detailed report to management on new approach.
• Ensure the team is properly reporting customer billable request through a troubled tickets system.
• Responsible for ensuing all scheduled tasks and work processes are completed.
• Plan and coordinate the training and development of data center operations tech.
• Planned various Share Point sites including creating document libraries, lists, and web contents.
• Trained new Share point users, how to upload, document, change etc.
• Provided quality, timely and accurate support of any issues within defined areas of responsibility.
• Created Project-plan and assessed work-effort estimates required accomplishing various phases of the Project.
• Used MS Office Suite extensively (which included MS Outlook MS Project, MS Word, MS Excel, MS Power Point, MS Visio, Share Point), & QC for various documents and reports, facilitating meetings.

Confidential, Mountain View, CA

Responsibilities:

• As a Product Manager – I managed multiple projects simultaneously including quarterly, monthly releases of Cloud Connect, Retail, IT, Partners, Mobile Platforms and institutional websites (Web Projects).
• Managed, understand customer business requirements and technical requirements.
• Create and distribute weekly, Monthly status reports to management, Customers & tech leads.
• Create project plans & managed Activates using MS Project, MS Suite& Share Point.
• Identified and coordinated meetings with global stakeholders (Internal & external) to create, review, changes, revision and approve processes for building an enhanced identity management system
• Managed and Maintained Share Point & JAMA Contour to capture the requirements.
• Introduced Agile project management practices, which improved quality and shortened delivery time of system enhancement.
• Interviewed subject matter experts, steak holders conducted and facilitated working sessions and reviews, and performed analysis and research activities in order to elicit and document functional and non-functional requirements.
• Defined User Stories, product strategy, roadmap, and prioritize product requirements following standard methodology and framework, managing product implementation and roll-out strategy
• Worked with Director – Dev., Lead, Architects, Engineering, QA, Sales, Marketing and Product Managers to support effectively deliver products and services following company strategy and market needs.
• Perform ongoing research of similar products& customer satisfaction in the relevant markets.
• Interviewed subject matter experts, steak holders conducted and facilitated working sessions and reviews, and performed analysis and research activities in order to elicit and document functional and non-functional requirements.
• Designed Use Case Diagram and wrote their specifications in the Use Cases Specification document using UML/Visio based on the requirement gathered.
• Managed and helped design risk self-assessment website improving efficiency in evaluating new application deployments
• Work with production support teams to install and configure hardware and software for testing.

Confidential, Atlanta, GA

Responsibilities:

• As a Project Manager – I effectively communicated the project goals, requirements and deliverables through clear, concise and comprehensive presentation to the key project stakeholders.
• Schedule and facilitate daily stand up meeting at same time and same location each day in accord with the scrum fundamentals.
• Provide the Release/Program Managers with the list of backlog items being released to production with the upcoming sprint.
• Managed project processes and procedures, and version controlled them using Rational Clear Case.
• Conducted highly interactive JAD sessions with project stakeholders, subject matter experts (SME’s), users, QA analysts and project management team for requirement gathering, and identifying and resolving issues.
• Performed SWOT analysis to evaluate internal and external environment of the company
• Supported the business processes ranging from e-commerce, order management and procurement, to material management, Supply Chain Management, transportation and distribution.
• Played key role in developing and driving continuous improvement initiatives in Supply Chain & Logistics Function.
• Created Project-plan and assessed work-effort estimates required accomplishing various phases of the Project.
• Worked with DBA’s, testers, developers and other team members in validation and testing complex scenarios in the maintenance of Quality Standards in project
• Ensured good performance of the assigned efforts to the mutual satisfaction of the business partners/sponsors.
• Used MS Office Suite extensively (which included MS Outlook MS Project, MS Word, MS Excel, MS Power Point, MS Visio, Share Point), & QC for various documents and reports, facilitating meetings.
• Created Wireframes, Activity Flow Diagrams and Process Flow Diagrams using MS Visio.
• Involved in documenting the business process by identifying the requirements and also involved in finalizing the system requirements.
• Responsible for scheduling and execution of implementation tasks.
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix.
• Prepared and presented weekly and monthly business operations review to the senior leadership team.
• Communicated with internal customers and management throughout the project lifecycle, ensured issues were analyzed and resolved in a timely manner, provided project status updates.
• Worked with member of the core team for implementation of financial modules. Worked with super users for the testing of financial application during UAT.
• Planned various SharePoint sites including creating document libraries, lists, and web part content using Microsoft Visio
• Involved in developing UAT test plans to ensure that test cases reflects user needs for the functional, user interface, performance, usability and security requirements.
• Reviewed Integration Test Plan for integration between modules.
• Coordinating with Offshore team & Management while generating metrics for updates.

Confidential, Cordova, CA

Responsibilities:

• As a PM/BA - Interacted with the executives and development team to liaison the business requirements to ensure that the proposed upgraded application complies with the business requirements
• Assisted business owners in shaping the business and technical path for the first three phases of the project, including in-depth JAD sessions, technical mock-ups, and project scope/schedule.
• Promoted Microsoft Project, SharePoint and Mercury Quality Center as standard project communication and collaboration tools
• Prepared project schedules, milestone tracking, and resource allocation using MS Project.
• Designed and developed all Use Cases and UML models using MS Visio & Developed Sequence Diagrams, Activity Diagrams.
• Managed project risk management and business process analysis reviews over the implementation of different stages of the applications.

Confidential, Collegeville, PA

Responsibilities:

• As a Project manager - Participated & interacted with Regulatory, Publishing, & Labeling user groups in blue printing sessions to identify their business needs.
• Used MS Office Suite extensively (which included MS Project, MS Word, MS Excel, MS Power Point, MS Visio, MS Share Point), HP QC, WebEx, Documentum, JIRA Issues, ISM for various documents and reports, facilitating meetings.
• Served as the Client interface, working with the Client to establish project requirements and Project roadmaps, generated and tracked using MS Project Plan.
• Designed Use Case Diagram and wrote their specifications in the Use Cases Specification document using UML/Visio based on the requirement gathered
• Tracked Traceability Matrix Requirement using MS Excel Spread Sheet.
• Facilitated UAT by assisting the user groups in creation of business scenarios, UAT scripts, & executing the same.

Confidential, Raleigh, NC

Responsibilities:

• Analyzed “as-is” process of the existing PSP system and understood the “to-be” process and provided assessment document & created process flows.
• Reviewed the requirements & design documents and understood the existing systems & functionalities.
• Lead sessions to collect requirements from business, Steak Holders, SME and end user groups to initiate systems development process.
• Analyzed “As-is” process of the existing PSP system and understood the “To-be” process and provided assessment document & created process flows.
• Participated in design meetings and contributed towards creating a logical architecture diagram & physical architecture diagram.
• Developed Use Cases and Business Processes model after understanding the Business Processes using Visio.
• Worked with RUP framework, involved in iterations at each phase of the Software Life Cycle.
• Customized RUP according to the standard operating procedures and developed a Requirements Management Plan.
• Followed the UML based methods using Rational Rose/MS Visio to create Use Case and Activity Diagrams. Analyzed business requirements and segregated them into high level and low level Use Case Diagrams, Activity diagrams using Rational Rose according to UML methodology.

Confidential, Trenton, NJ

Responsibilities:

• Participated in design sessions & prepared process flows, wireframes, class diagrams, & use case diagrams which were the inputs for design specifications document.
• Prepared Insurance Services Office (ISO) manuals for each commercial lines of business.
• Lead the testing initiative - develop test strategy, test plan, & test cases, conduct informal & formal testing cycles and facilitated User Acceptance Testing (UAT) & smoke testing, performed post-production installation testing.
• Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories.
• Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided requirements definition solutions to existing bugs.
• Used MS Office Suite extensively (which included MS Word, MS Excel, MS Power Point, MS Visio, MS SharePoint), Mercury Quality Center, & Net Meeting for various documents and facilitating meetings.