CAREER SUMMARY

• Senior Project Manager with over 35 years of technical and business project and general management experience in a wide range of industries, including financial services (6+ years), banking (6+ years) and utilities (3+ years).
• Project management expertise in resource management, project tracking, user/management reporting, facilitation and coordination
• Technical Project Management (8+ years) - including Data Center moves, vendor management and general infrastructure project support, including networking and storage coordination between technical organizations and user communities
• Application-related Project Management (20+ years) - including mainframe and distributed systems, as well as online and iOS-based CRM applications using Salesforce.com
• Business Requirements Gathering/Documentation (30+ years)
• System/Project Documentation (20+ years), including user guides, risk assessments, process guides, etc.
• Use of multiple System Development Methodologies (30+ years)
• Use of multiple SDLC/Project Management methodologies, including Waterfall and Agile Scrum, and project (task/work requests) tracking tools such as JIRA (20+ years)
• Creation of functional and/or non-functional system specifications (30+ years)
• QA, including and test/Use case development, documentation and reviews
• Budgeting/Planning (30+ years)
• Certified ScrumMaster (2 years); Agile Scrum (3+ years)
• SharePoint user (1 year)

PROFESSIONAL EXPERIENCE

Confidential, Chandler, Arizona

Project Manager

• Project oversight and management within the Wholesale Project Management Office, responsible for multiple areas and projects within the Corporate Trust area
• Responsibilities include Project facilitation between Line of Business (LoB) units and technology development groups, project planning, tracking and implementation, documentation development, reviews and tracking within the Confidential Project Management Universal Work Station (PMUWS) system and budgeting (determining budget needs for the technology groups, budget requests and tracking) within the Confidential STAMP system
• Business areas supported included Middle Office (Tickler Administration) and Small Business Administration, including 2016 Tax initiatives and major Easytrieve/COBOL report conversion

Confidential, Chandler, Arizona

Project Manager

• Focus on managing QA compliance processes within the Enterprise Contact Technologies QA group in Confidential 's Commercial Banking Technologies organization. Responsibilities included coordinating IS Technology Methodology documentation standards compliance within ECT teams, development of Executive presentations related to ECT QA project status and Top 10 Initiatives

Confidential, Tempe, Arizona

Project Manager

• Project management in support of the implementation of JDA’s Order Promiser module; responsibilities include developing the User Acceptance Test criteria (Use cases, test cases and test scripts) in conjunction with JDA, overseeing the UAT and coordinating break/fix efforts with JDA and internal IT resources; developed the training materials and performed the user training.

Confidential / Confidential, Chandler, Arizona

Senior Consultant/Project Manager/Certified ScrumMaster

• Project management for the development and implementation of CRM applications using Salesforce.com as the platform; overall project oversight as internal product owner between customers and Confidential development teams; full SDLC responsibilities including requirements gathering, project scope/definition, project cost assessment/forecasting and tracking and status reporting, worked with development teams both on- and off-shore for system design, project tracking and multi-level testing and documentation; requirements analysis and documentation for Salesforce.com CRM managed package development effort after acquisition by Confidential
• Project management/task (work request) tracking via Agile/Scrum using JIRA/Greenhopper
• CRM clients included Taser, Apollo, Meritage Homes, Robson Homes; projects ranged from $100,000-500,000

Confidential, Scottsdale, Arizona

Consultant, Business Advisor

• Project assessment and advisement including researching/recommending company name, development of multiple expense summaries and business plans; created/critiqued investor presentations; provided presentation coaching, business mentoring and support related to funding efforts.

Confidential, Freeland, Michigan

Consultant, Business Advisor

• Provided project assessment and advisement including general product and project assessment; developed preliminary expense summary and business plan; created/critiqued initial investor presentation, and other support efforts related to funding efforts.

Confidential

Principal Consultant/Project Manager

• Project Manager/Coordinator for multiple projects within the Project Management Office using Agile/Scrum; full SDLC responsibility, including documentation review and lead test support
• Managed vendor during late stages of a PeopleSoft 8.4-8.9 upgrade due to problems in meeting timelines; negotiated an additional month of implementation testing and training
• Internal PM/vendor liaison for Data Warehouse project, (preliminary analysis, coordination with vendor, facilitation and ongoing vendor support
• Projects ranged from $100,000-250,000 and all were delivered on time and at or below budget.

Confidential, Glendale, Arizona

VP, Operations

• Overall Project Manager; responsibilities included writing the Business Plan, developing and implementing web site; coordinating implementation and ongoing management of R&D efforts while providing overall project management oversight; also liaised with Arizona State government agencies to determine availability of relevant grants.