Homebuyer Resource Manager Resume
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Phoenix, AZ
PROFESSIONAL EXPERIENCE
Confidential, Scottsdale, AZ
Mortgage Banker
Responsibilities:
- Consult with our clients about their current and future needs to help them achieve their financial goals
- Establish an ongoing financial services relationship with our clients through the delivery of world - class client service
- Interview our clients and gather information pertaining to their unique financial situations, needs and objectives
- Use state-of-the-art technologies to conduct credit, underwriting and financial analyses and qualify the client for various loan programs
- Evaluate alternative loan programs and affordable financing options from a broad range of Confidential /Rock Financial home loan products
- Educate and advise clients on the home buying process and how to better manage their mortgage(s)
- Assist clients through the loan process from application to closing and troubleshoot any transaction issues
Confidential - Phoenix, AZ
Mortgage Loan Officer
Responsibilities:
- Took Loan Applications with prospective borrowers’
- Obtained necessary signatures and supporting documentation
- Reviewed loan programs, interest rates and current market conditions daily
- Submitted a complete package to processing team
- Reviewed projected to close reports daily
- Provided input to Management
- Maintained pipeline of about 125+ while receiving 4-5 new leads weekly
- Manually underwrote loans that had been given an automated desktop approval
Confidential - Phoenix, AZ
Homebuyer Resource Manager
Responsibilities:
- Top Producer - Averaged 25 - 30 sales a month
- Proactively marketed Realtors
- Prospected leads through outbound phone calls
- Managed department growth of the Homebuyer Resource Center
- Designed and implemented process for checking departments’ monthly sales resulting in an increase of sales
- Responsible for monthly sales reporting to V.P. of Sales/Designated Broker
- Researched and put into action a new registration card process that was implemented nationally resulting in lower overhead
- Accountable for reporting weekly department activities to V.P. of Sales/Designated Broker
- Developed and implemented a monthly contest with our on-site sales team creating a better rapport
- Managed and Distributed Leads
- Reported Monthly Lead Sources to V.P. of Sales/Designated Broker
- Attended Weekly sales meetings and prepared weekly agenda’s for weekly department meetings
- Responsible for keeping MLS current
- In Charge of marketing supplies and all department invoices
Confidential - Tempe AZ
Regional Manager
Responsibilities:
- Reported Directly to Division President
- Administered over 32 U-Haul Facilities/Dealerships
- Responsible for tracking Lost/Stolen Equipment
- In charge of invoicing repairs made on equipment damaged
- Resolved customer service complaints
- Assisted locations with maintaining quarterly bonuses by feeding them business