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Homebuyer Resource Manager Resume

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Phoenix, AZ

PROFESSIONAL EXPERIENCE

Confidential, Scottsdale, AZ

Mortgage Banker

Responsibilities:

  • Consult with our clients about their current and future needs to help them achieve their financial goals
  • Establish an ongoing financial services relationship with our clients through the delivery of world - class client service
  • Interview our clients and gather information pertaining to their unique financial situations, needs and objectives
  • Use state-of-the-art technologies to conduct credit, underwriting and financial analyses and qualify the client for various loan programs
  • Evaluate alternative loan programs and affordable financing options from a broad range of Confidential /Rock Financial home loan products
  • Educate and advise clients on the home buying process and how to better manage their mortgage(s)
  • Assist clients through the loan process from application to closing and troubleshoot any transaction issues

Confidential - Phoenix, AZ

Mortgage Loan Officer

Responsibilities:

  • Took Loan Applications with prospective borrowers’
  • Obtained necessary signatures and supporting documentation
  • Reviewed loan programs, interest rates and current market conditions daily
  • Submitted a complete package to processing team
  • Reviewed projected to close reports daily
  • Provided input to Management
  • Maintained pipeline of about 125+ while receiving 4-5 new leads weekly
  • Manually underwrote loans that had been given an automated desktop approval

Confidential - Phoenix, AZ

Homebuyer Resource Manager

Responsibilities:

  • Top Producer - Averaged 25 - 30 sales a month
  • Proactively marketed Realtors
  • Prospected leads through outbound phone calls
  • Managed department growth of the Homebuyer Resource Center
  • Designed and implemented process for checking departments’ monthly sales resulting in an increase of sales
  • Responsible for monthly sales reporting to V.P. of Sales/Designated Broker
  • Researched and put into action a new registration card process that was implemented nationally resulting in lower overhead
  • Accountable for reporting weekly department activities to V.P. of Sales/Designated Broker
  • Developed and implemented a monthly contest with our on-site sales team creating a better rapport
  • Managed and Distributed Leads
  • Reported Monthly Lead Sources to V.P. of Sales/Designated Broker
  • Attended Weekly sales meetings and prepared weekly agenda’s for weekly department meetings
  • Responsible for keeping MLS current
  • In Charge of marketing supplies and all department invoices

Confidential - Tempe AZ

Regional Manager

Responsibilities:

  • Reported Directly to Division President
  • Administered over 32 U-Haul Facilities/Dealerships
  • Responsible for tracking Lost/Stolen Equipment
  • In charge of invoicing repairs made on equipment damaged
  • Resolved customer service complaints
  • Assisted locations with maintaining quarterly bonuses by feeding them business

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