SUMMARY

• Experienced Scrum Master with a proven track record of delivering high quality software on time and within budget.
• Offering around 8 years of experience in the software industry which includes 3+ years of Scrum Master Experience in multiple domains and technologies.
• Organizing and facilitating the daily scrum, sprint reviews, retrospectives, sprint and release planning/Road mapping as needed by the scrum team.
• Working closely with product owners, stakeholders and development team members to prioritize user stories.
• Interact closely with product owner to get required clarity for the team and communicate progress. Tracking daily team progress - story status, velocity, board.
• Tracking Product Manager Story readiness. Owning project burn up/metrics (velocity tracking/forecasting).
• Very proactive in taking ownership of resolving issues and gap.
• Facilitate all iteration planning sessions, Story time, Iteration Open/Close, and daily standup meetings. Unblocking the team with quick turnaround on issues/risks.
• Experience leading teams to implement Agile Engineering practices, managing development and QA team backlog, assignments, work prioritization, and tracking them in Jira.
• Experience in Scrum framework and providing metrics on Sprint progress, discuss impediments as necessary for leadership using JIRA, and updating it to the team on weekly basis.
• Have extensive experience in Insurance, Banking and Finance, and Workforce Management Domains. Knowledge of scaled agile (SAFe, LeSS).
• Excellent communication, written and verbal.

TECHNICAL SKILLS

Testing Tools: HP QC, ALM, JIRA, SOAP UI, QuickTest Pro and Selenium (Basic), Testrail, Confidential ’s Internal Tools.

Software Methodology: Agile, Kanban, Waterfall

Workforce Applications: Kronos, PeopleSoft.

Guidewire Applications: Policy Center, Claim Center, Billing Center

Exigen Applications: Policy Admin Center

Mainframe Applications: IBM Mainframe, Base 2000, TSYS, Core, Mainframe DB2

Software Skills: Basics of JAVA, SQL.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Environment: PeopleSoft, SharePoint, Kronos (MyTime), Testrail, Confidential Internal Tools (Simple Issue Manager).

Responsibilities:

• Leading teams to implement Agile Engineering practices, managing development and QA team backlog, assignments, work prioritization, and tracking them in Jira.
• Interact closely with product owner to get required clarity for the team and communicate progress.
• Track daily team progress - story status, velocity, board.
• Track Product Manager Story readiness (e.g. stories ready to play)
• Own project burn up/metrics (velocity tracking/forecasting)
• Manage Kanban storyboard and story management tool
• Facilitate all iteration planning sessions, Story time, Iteration Open/Close, and daily standup meetings.
• Unblocking the team with quick turnaround on issues/risks.
• Facilitate retrospectives, Manage and communicate risks/issues.

Confidential

Scrum Master

Environment: Guidewire Policy Center, Claim Center, Billing Center, JIRA, SOAP UI.

Responsibilities:

• Manage and facilitate delivery within an iteration
• Work with Product Managers on the overall timeline
• Track daily team progress - story status, velocity, board.
• Planning projects team capacity.
• Track Product Manager Story readiness (e.g. stories ready to play)
• Raise relevant issues to other project management group like Project Manager, Technical Manager, and Product Manager etc.
• Own project burn up/metrics (velocity tracking/forecasting)
• Team support activities by focusing on removing internal blockers.
• Facilitate intra-team communication.
• Manage Kanban storyboard and story management tool using JIRA
• Facilitate all iteration planning sessions, Story time, Iteration Open/Close, and daily standup meetings.
• Facilitate retrospectives.

Confidential

QA Lead and SCRUM Master

Environment: Guidewire Policy Center, Claim Center, Billing Center, JIRA, SOAP UI.

Responsibilities:

• Requirements gathering, understanding the Scope specification documents and attending the walkthrough calls to gain more and in depth of knowledge of functional changes.
• Defining scope of testing by doing functional analysis of the requirements.
• Emphasize the requirements to begin Test execution and sharing them with respective stakeholders, such as test environments, Test data, Quality center domains etc.
• Identifying Test Scenarios for automation.
• Maintained project level risk and issue log and track them to closure.
• Co-ordination with Developers, Business Analyst for queries.
• Knowledge Transfer of functional and application knowledge to other team members/ new joiners.
• Test case Execution: Executing, Monitoring and Tracking.
• Maintaining Defect Log: Defect Logging, Retesting, Tracking & Analysis.
• Mailing daily status reports and attending daily scrum calls with the team.

Confidential

QA Tester

Environment: Exigen Policy Center, Claim Center, Billing Center, JIRA, SharePoint.

Responsibilities:

• Lead a team of six to successfully implement a cycle of Regression testing.
• Mentored a team of six to successfully complete Functional Analysis, Test Design
• Test Execution with major responsibilities being allocation of tasks, resolving functional queries/issues and managing test artifacts.
• Assist Project Manager/Leads in creating Burn down Plans, preparing Estimates, defect Analysis and setting up processes for Test Analysis/Design/Execution activities.
• Analyze the business requirements & develop detailed business test scenarios for test automation & manual testing.
• Coordinate with the Onsite Business team to clarify any doubts regarding the requirements. Mentor new team members on various aspects of the project.
• Perform Manual testing (Functional/Regression), Risk Based Testing & develop Automated Test Scripts for Regression Testing using Selenium (Eclipse).
• Review defects logged by Team members to validate their acceptance.

QA Tester

Environment: Guidewire Claim Center, Quality center Test management Tools, Agile Test management Tools, QTP 9.2, SQL Server.

Responsibilities:

• Worked as acting Test Lead from Offshore, responsible for all testing activities like task allocation, quality deliverables and on-time delivery.
• Coordinate with the Development & Integration team to clarify any doubts regarding the functionalities built and assist them in reproducing issues.
• Creating Test Scenarios, Test Cases and Test Data.
• Performing various types of testing, viz., Functional, End to End, Integration, Web Services, Mobile App, Cross Browser and Regression.
• Used SharePoint as Configuration Management tool for document maintenance.
• Provide Daily Testing Status to all the Stakeholders on the status call.
• Leading Defect Review meetings with the Onsite team.
• Prepare and send out Daily & Weekly Project Status Reports.

Confidential

QA Analyst

Environment: Mainframe (Batch Operated), CICS, Database - DB2, Core (C3), TSYS, SQL Database, FWI interaction Tool, Quality Center.

Responsibilities:

• Requirements gathering, understanding the Scope specification documents and attending the walkthrough calls to gain more and in depth of knowledge of functional changes.
• Underline the requirements to begin Test execution and sharing them with respective stakeholders, such as test environments, Test data, Quality center domains etc.
• Maintained project level risk and issue log and track them to closure.
• Co-ordination with Developers, Business Analyst for queries.
• Knowledge Transfer of functional and Core (C3) knowledge to other team members/ new joiners. Test case Execution: Executing, Monitoring and Tracking.
• Maintaining Defect Log: Defect Logging, Retesting, Tracking & Analysis.
• Creating Project Analysis Report on a quarterly basis. Defect Logging in Quality Center & Metrics preparation.

Confidential

Software Engineer (Tester)

Environment: Mainframe (Batch Operated), CICS, Database - DB2, Core (C3), TSYS, SQL Database, FWI interaction Tool, Quality Center.

Responsibilities:

• Working as a Test Lead from Offshore for a team of 6, responsible for all testing activities like task allocation, quality deliverables and on-time delivery.
• Interacting with the Client and Onsite team on various forums to understand the business requirements and discuss the status of the project.
• Requirements and Analysis: Understanding the business requirements thoroughly and creating Test Scenarios, Test Cases & Test Data.
• Performing Functional, End-to-End and Regression Testing. Executing Automated Regression Test Scripts using Macros.
• Using HP Quality Center as the Test Management Tool for Test Case Creation/Execution & Defect Tracking.
• Sending out Daily Status reports to the Client & Attending Status Calls to provide a walkthrough of the same.
• Create Test Closure documents and Knowledge Retention documents at the end of every project release.
• Creating Project Analysis Report on a quarterly basis.
• Defect Logging in Quality Center & Metrics preparation.
• Train new team members on various aspects of the project.