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Program Manager Consultant Resume

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SUMMARY

  • Extensive knowledge in the areas of finance, web based applications, Microsoft enterprise toolset as well as applicable knowledge and experience with several ERP tools(Oracle, SAP, Microsoft Dynamics
  • Experienced Supervisor and team leader for worldwide logistics firm
  • Assisted with the implementation of new software systems and procedures for worldwide logistics firm( Confidential ) and for the Confidential
  • Experienced in writing business process procedures, setting up unit test scenarios, test data and worked on providing support, trouble shooting and resolving problems
  • Extensive work experience in the areas of system interfaces, data integrity and application support for both domestic and overseas support teams

TECHNICAL SKILLS

  • Microsoft Dynamics Secret Clearance Authorization
  • Sharepoint
  • Oracle
  • SAP

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Consultant

Responsibilities:

  • Provide connection between technical and business views to ensure that high quality and impactful solutions are delivered for our clients
  • Acted as functional contact to interface between business areas and IT for SAP systems development and implementation.
  • Provide proactive and reactive support to customer base.
  • Participated in writing business process procedures, setting up unit test scenarios, developing test plans.
  • Perform hands - on analysis of the production systems, fault resolution, and root cause analysis for critical issues.
  • Perform gap analysis to identify capability gaps within the organization, and propose and evaluate alternative solutions that will fulfill the business needs
  • Quickly become familiar with client business challenges and technologies in order to act as a SME and trusted advisor to client stakeholder
  • Created process improvement procedures for the end user updating SQL conversion related packages

Confidential

SAP Financial Manager Consultant

Responsibilities:

  • Supported the United States Army in implementation of GFEBS/SAP
  • Provided SAP expertise in the following areas:
  • Spending Chain (Purchase Requisition, Purchase Orders, Contracts, Invoice Processing, managing goods and services receipts, logistics integration, and Government Purchase Cards)
  • Reimbursements (Sales Orders, Billing)
  • Financials (General Ledger, Financial Reporting/Statements, Journal Vouchers and year-end closing processes)
  • Funds Management (Funds Distribution, Commitments and Obligations)
  • Cost Management (Cost Centers, Internal Orders, Work Break down structure, Cost Planning)
  • GRC (Governance, Risk, Compliance)
  • Supported over 300 end-users with desk-side instruction, training, and assigning user roles
  • Tier 2 support for help desk tickets related to SAP financial and supply chain modules.
  • Trained Super Users and end-users on business processes
  • Knowledge and experience creating training products such as statement of procedures, reference guides, course designs, and conceptual presentation materials.
  • Troubleshooting issues and assist users in submitting help tickets and system enhancement requests
  • Organized and led daily conference calls with GFEBS Operations and Support (O&S) staff to address business user issues and concerns
  • Provided knowledge in the following SAP modules:
  • Funds Management (FM), by I Want This">Financial Accounting/Controlling (FI/CO)
  • Material Management (MM), Project System (PS), Business Intelligence (BI), Sales and Distribution (SD), Human Resource (HR)
Confidential

Program Manager Consultant

Responsibilities:

  • Duties included: Market Development, Staff Selection, System Integration, Process Management, Issues Management, Financial standards and continuous review of targets and systems.
  • Managed accounts, evaluated profit and cost efficiencies in various areas of the organization as needed. Facilitate daily grooming session with scrum team
  • Helping employees understand and enact Scrum and empirical product development; Leading and coaching the organization in its Scrum adoption; Planning Scrum implementations within the organization
  • Coordinated implementation of services, policies, and programs through staff augmentation, adhering to state laws /rules.
  • Experienced in mediation, conflict resolution, project accounting and cost control, and developing project plans.
  • Coordinated resources and assisted in the preparation of annual budgets and quarterly forecasts.
  • Developed and implemented strategies that maximize the synergies among program areas
  • Implemented a professional development program to address employee experience and skill gaps.
  • Recruited, hired, and oversaw training and orientation of all staff members

Confidential

Supervisor

Responsibilities:

  • Assisted functional teams in Analyzing existing business processes, defining business requirements and documenting gaps against SAP R/3 functionality
  • Knowledge in equipment and asset management, plant maintenance and project support systems
  • Created training products including standard operating procedures, reference guides and presentations to be communicated effectively to internal customers at various levels of the organization.
  • Validation of training materials to ensure alignment with revised business processes through collaboration with appropriate logistics SMEs
  • Responsible for collecting, documenting, and confirming business requirements and functional specifications
  • Training and development of staff to foster a highly performing team that emphasizes empowerment, quality, productivity, and goal achievement

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