SUMMARY

• A seasoned Project Manager/Certified Scrum Master with 11 years of professional experience who is passionate about working directly with clients and maintaining successful relationships to make large scale complex projects successful
• Has extensive experience in leading, managing and executing large scale IT endeavors - business process transformation, complex IT integration projects and developing custom solutions
• Skilled in effective stakeholder management, negotiations, conflict management, change management, decision making and leading/facilitating action oriented meetings
• Proven ability in managing project plans, project schedules, costs and benefit plans, resource and project budget plans, risk mitigation plans, and project communications, maintaining revenue and margin objectives
• Is proficient in developing client proposals, SOWs, project charters, WBS, work plans, performance reports, SLAs and leverages industry best practices to plan, manage, monitor and report on all projects
• Collaborates with program managers, architects and all stake holders for financial estimation, risk mitigation, issue management and other key strategic decisions
• Has proven track record in successfully delivering quality projects using agile, Scrum, change driven and SDLC methodologies using standard project management industry practices such as the PMI's framework
• I'm an agile champion for the team(s) facilitating user story workshops, training the new Product Owners, and transforming teams into adopting the Agile mindset.
• I'm also a master of ceremonies as a Sr. Scrum Master and I typically manage multiple teams via facilitation of Daily Standups, Sprint Review, Sprint Planning, Backlog Grooming, Planning Poker, Release Planning
• Has managed large, global and cross functional teams comprising of people with variety of skills and mixed levels of experience with his excellent planning, problem solving and organizational skills
• Has strong leadership skills, including teamwork, facilitation and negotiation, and excellent analytical and technical skills for experience based quick decisions and wise judgements
• Has extremely strong problem solving, written and verbal communication, conflict resolution, negotiation and interpersonal skills with self-motivated, perseverant and goal-oriented attitude
• Very short learning curve to get understanding of technologies & solutions on projects resulting from depth of technical hands-on experience in business analysis and technical leadership encompassing J2EE, Javascipt, .Net, Web UI, AJAX, HTML5, CSS, Oracle, SQL, Unix, XML, Perl, Python, Shell script, Webservices, SOAP technologies
• Ability to work in virtual teams and in matrix organizations and adapt to custom SDLC processes of the organizations
• Expert at maintaining Velocity Chart, Burn down chart for several projects and facilitate sprint review sessions
• Thorough understanding & implementation of PMI’s project management principles & guidelines
• Provided continual hands-on supervision and mentorship to new Agile SCRUM members, working with the team to achieve continuous improvements.

TECHNICAL SKILLS

Tools: MS Excel, MS Visio, MS Project, MS Word, MS PowerPoint, SharePoint, JIRA, Quality Center, TRAC, SVN, Clearcase, TFS Confluence,Smartsheet, Trello, Rally, Lucid, TOAD

Techniques: Agile SCRUM, Waterfall, Interviewing senior client personnel, JAD, Brainstorming, Requirements Prioritization, UML, User Stories, Agile Methodology, Flow Chart, Gantt Charts

Technical Competencies: Data Analysis, Multi-dimensional modeling, Business Workflows, Software Design

Technologies: Java, J2EE, JS, .Net, HTML5, CSS, AJAX, JBPM, JQuery, Oracle, SQL, Multi-dimensional Analytics, OLAP, Unix, XML, Perl, Python, Shell script, Webservices, SOAP, REST

Business Competencies: Elicitation, Communication, Business Verification, UAT, Business Analysis Planning, Documentation

PROFESSIONAL EXPERIENCE

Confidential, Hoboken, NJ

Project Manager/Scrum Master /Agile coach

Responsibilities:

• Lead a Program with 25+ global team members comprising of business analysts, communication designers, business SME, teach leads and architects for change management and transition to BAU (business as usual) project with an annual budget of $1.5 million
• Support operations, change management and communication activities in transition of users in a multi-phase roll out of new portal of applications
• Comprehend evolving complex client business process and work with the training audience to develop effective and engaging Instruction Led and offline training materials
• Initiating and facilitating all agile ceremonies and providing Agile coaching to teams on all aspects of the project management framework, with a strong focus on Scrum practices.
• Managing enterprise wide agile adaptation in a SAFe environment by ensuring that Agile practices are followed at all levels.
• Facilitating and documenting all scrum events including daily stand up meetings, sprint planning, user demos, retrospectives, and backlog grooming for multiple scrum teams.
• Spearheaded the efforts in sprint/release planning, product enhancement coordination and resource planning.
• Conducted multiple JAD (joint application design) sessions to capture User Stories.
• Facilitating Web design and UX meetings, working with the users to create wireframes using a low tech-hi touch approach to have a good understanding of expectations.
• Guiding the team and organization on how to use Agile/Scrum practices to achieve a high level of customer satisfaction. Supporting and educating the Product Owners.
• Define the project approach and estimate the project delivery with subject matter experts to ensure project has a correctly structured and resourced project delivery team
• Establish project organization and methodologies and defined roles and responsibilities
• Manage scope, schedule, and deliverables, which include applying techniques for planning, tracking, change management, and continuous risk assessment
• Report project health transparently to project sponsors and steering committee and manage expectations and escalations
• Identify opportunities for continuous process improvements, propose and implement the same
• Identify project activities, determine dependencies, estimation, analyze activity sequences and resource requirements to chart out project schedule
• Manage Projects deliverable creation, review and feedback process for all project deliverables across different work streams namely System Migration and Training
• Construct successful partnerships with Project & Business teams
• Created and maintained Project Charter, SOW, project plan, work plan, road map and milestones
• Developed risk mitigation plans from time to time to reduce threats to project objectives
• Monitored and tracked the progress of tasks on daily basis by setting milestones, reviewing progress, reporting status, re-allocating resources as needed
• Proactively managed changes in project scope, identify potential issues, and devise contingency plans.
• Supported in designing the transition process and training program for 20,000+ users spread over 5000+ client organizations
• Instrumental in identifying and implementing change management techniques to ensure the adoption of the solution and return on investment is achieved
• Worked closely with cross functional teams for implementation of Change Management procedures and create the end-user learning strategy and designed/developed the end-user learning program
• Support management in operations, resource & budget planning to derive Staffing Strategy and Planning & execute against the staffing plan

Confidential, Dearborn, MI

Project Manager/ Scrum master

Responsibilities:

• Effective use of PMI Project Management principles, service delivery processes, procedures, tools, and methodologies to successfully deliver multiple projects on time and within budget
• Lead a team 30+ global resources (India + US) for end-end delivery and global rollout of the project by providing overall direction to the formulation, development, implementation, and delivery of the project
• Define the project approach and estimate the project delivery with subject matter experts to ensure project has a correctly structured and resourced project delivery team
• Develop, implement and manage reporting procedures to review project status, valuation of work in progress, as well as deliverable and work product tracking procedures for contract deliverables.
• Led the Scrum efforts of project (using Agile-SDM methodology) which involved a thorough understanding of the business requirements, working closely with project team (business and development). Introduced Agile Methodology by becoming a change enabler to the project
• Used Scrum methodology to assist team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
• Maintained, tracked and updated the capacity planning, sprint backlog, release burn-down, sprint burn down and velocity charts. Planned and facilitated the Agile ceremonies.
• Demonstrated situational awareness of the project requirements allowing for proactive identification of gaps. Used this approach to provide PM with an early threat assessment system allowing for course corrections before issues.
• Designed and created detailed impact analysis document, including high level cross product impact analysis.
• Supported product owner in management of backlog, ensuring Scrum process standards and identification of stakeholder conditions of acceptance.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.
• Led daily stand-ups and scrum ceremonies for two scrum teams. Work with product owners to groom the backlog and plan sprints.
• Track burn down, issues, escalate and remove impediments. Work with component teams to resolve issues and conducted daily scrum meetings.
• Ensured the status is updated regularly in JIRA .
• Perform Risk Identification, Qualitative and Quantitative risk analysis and determine if variances warrant a corrective action or other change request.
• Identify Stakeholder, determine their impact and influence. Communicate the result of change request and monitor stakeholder engagement.
• Manage scope, schedule, and deliverables, which include applying techniques for planning, tracking, change management, and continuous risk assessment
• Provide leadership to the development & test teams and steer/direct teams towards project goals
• Construct successful partnerships with Program & Business teams
• Was instrumental in managing the early inception and initiation of the project
• Worked alongside IT, providers, and other internal departments in designing and implementing the best possible user experience
• Monitored and prepared status reports to ensure work is progressing to meet the deliverables on time and within budget.
• Developed and maintain Project Management Plan with Project Schedule as Deliverable documents
• Created estimation for projects using FP Estimation technique and Fibonacci series for story points for Scrum project
• Reviewed project proposal/plan to determine time frame, procedures for accomplishing project, and allotment of available resources to various phases of projects
• Proactively managed changes in project scope, identify potential issues, and devise contingency plans.
• Liaised with business users, executive sponsors and technical owners throughout elicitation, GAP assessment, requirements prioritization, scope definition, implementation, training and UAT and ensured business benefits are achieved
• Instrumental in identifying and implementing change management techniques to ensure the adoption of the solution and return on investment is achieved
• Held Team building activities and recognized and rewarded team members for excellent performance and delivery of quality work items.

Confidential

Project Manager/Scrum master

Responsibilities:

• Supervise project team of 15-20 person size and ensured all project objectives are delivered with highest quality standards within project budget and timeframes
• Manage the project through the complete lifecycle from initiation, planning, execution, monitoring and controlling to closing of the project
• Gathered and communicated User Stories for the entire quotation and order flow, customer adaptation and Trade-in functionalities.
• Organized and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
• Worked collaboratively with Product Owners, cross-functional development teams, and Project Managers to support development and software delivery.
• Assisted the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals.
• Coordinated dependencies between teams with other Scrum Masters and Project Managers.
• Ensured that the development team is working efficiently towards Sprint goals.
• Coached the development team and stakeholders on how to use Agile/Scrum practices.
• Ensured the development teams practiced the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Lead the initiation phase of the project-access the project and product feasibility with in the given constraints
• Communicate project status and issues to the PMO team, project stakeholders, and finance leadership
• Manage stakeholder engagement, leadership alignment, communications, and direct/facilitate project and steering committee meetings
• Provide leadership to the development & test teams and steer/direct teams towards Sprint goals
• Prepare & present weekly status reports to key stakeholders
• Development & articulation of solutions by working closely with the BAs, Architects, Tech Leads & Developers
• Created and maintained resource allocation plans, task and responsibility assignments, manage priorities and proactively planned staffing and made dynamic adjustments to maximize resource efficiencies and utilization
• Comprehended complex business and technical objectives of the project and worked closely with business and technical teams for project success
• Conducted Scrum meeting, adhere to Sprint schedule, prepare & maintain resource plan, review Sprint estimations, sprint plan (4 weeks) & key deliverables
• Created project structure and managed complex environment with emphasis on quality, productivity, and consistency

Confidential, Austin, TX

Project Manager

Responsibilities:

• Manage a team of 10-12 persons in the execution of implementation and verification of the project
• Created and maintained project controls such as status reports, issues and risk logs, change registers, project budget and cost plans
• Manage scope, cost, schedule, and deliverables, which include applying techniques for planning, tracking, change management, and continuous risk assessment
• Manage all project resources, including subcontractors, and establish an effective communication plan
• Identify opportunities for continuous process improvements, propose and implement the same
• Prepare & present weekly and monthly status reports to key stakeholders
• Monitor and track the progress of critical path tasks on daily basis & ensure up-to-date project control log items
• Negotiated resources, and designed, planned, and coordinated work teams and Built an effective team, assigned tasks to team members, and evaluated outcomes
• Conducted performance reviews, identified training opportunities and created resource development plans
• Was instrumental in identifying, prioritizing and managing project scope changes, project risks and issues
• Encouraged and engaged team members to provide suggestions for efficiencies and improve workflow
• Created and implemented a communication plan for stake holders and project sponsors

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Manage a team of 5-7 persons in the execution and delivery of the project by providing technical and hands on support to team members along with identifying appropriate corrective actions
• Create and maintain project plans, requirement traceability matrix, RAM, RBS, WBS and track budget and schedule progress using appropriate metrics
• Oversee all aspects of the project - setting deadlines, assigning responsibilities, monitoring and summarizing progress of project, managing scope, schedule, and resource risks
• Document and communicate project status to stakeholders
• Acted as a liaison between business and technical staff to articulate needs, issues and concerns
• Conducted requirements elicitation and discovery of complex accounting and forecasting process using a combination of interviews, brainstorming & JAD to model a global, high performance-high availability solution
• Leveraged clinical, technical, business and group process acumen to communicate effectively with client executives and physician specialty teams to provide them with a quality EPIC ambulatory product
• Actively participated in the development of clinical protocols, policies, procedures, and quality metrics
• Led the end to end system analysis based on business requirements to build the new system design
• Proactively managed changes in project scope, identified potential crises, and devised contingency plans
• Documented risks and developed risk mitigation plans
• Created the end-user learning strategy and designed/developed the end-user learning program

Confidential, Mahwah, NJ

Business Analyst

Responsibilities:

• Lead a team of 2-3 BA’s to understand the requirements from business and communicate the same to Technical teams
• Conduct user interviews to understand business process and key pain points to drive intuitive user experience and user interfaces
• Was responsible for requirements Analysis, functional analysis, data analysis, UI metaphor design, verification
• Capture functional and non-functional requirements and worked with lead architects for designing the system
• Liaised with business users, executive sponsors and technical owners throughout elicitation, GAP assessment, requirements prioritization and finalization, solution design, UI reviews and UAT
• Evaluated the best value for business intelligence and data warehousing by identifying the most meaningful analysis for the decision making processes
• Was instrumental in functional requirements analysis, GAP analysis, identifying process improvements, documenting business requirements, functional requirements and User Acceptance Test cases
• Instrumental in development of UI design for the technical team for development work based on documented functional design
• Modeled complex application features and technical designs and conducted design sessions for complex multi-tiered technical components

Confidential

Business Analyst

Responsibilities:

• Played a lead role in functional analysis of an analytics and profitability solution for Hitachi Data Systems
• Was responsible for delivering a module for an online consumer offer creation solution for Dell
• Responsible for functional design of the analytical model of a project module to support pricing analytics requirements and create functional specs including business workflows
• Conducted in-depth interviews with client’s employees to gather data for current state processes and create the As-Is assessment for the current processes
• Responsible for requirements Analysis, functional analysis, data analysis, UI metaphor design, business verification
• Captured functional and non-functional requirements and worked with lead architects for designing the system
• Did the Requirement evaluation and Feasibility study of new business requirements and mapping them with product features with adequate technical analysis

Confidential

Team Lead

Responsibilities:

• Was responsible for creating business workflows in a resource pricing management and deal analytics solution for Accenture
• Created a major sub-process in an aircraft engine deal pricing analytics solution for GE
• Was additionally responsible for modeling extraction, cleansing and transformation of client data which involved exhaustive understanding of the intricacies of business and data model of client across the enterprise
• Technically led teams for delivering a software with C++, JAVA and J2EE platforms
• Responsible for requirements Analysis, functional analysis, data analysis, UI metaphor design, business verification
• Developed and configured the Excel component of the Confidential solution for new business requirements of Profitability Analysis with Design, Technical Analysis
• Design for performance, scalability and stability of the system
• Designed and Implemented the User Metaphors in COM using MFC and developed a dialog framework for convenient reusability of the code
• Optimization and Performance of the System: Refactored the code resulting in the reduction of up to 85 % of time in a particular flow

Confidential

Software Engineer

Responsibilities:

• Developed user interface metaphors, reusable frameworks, data extraction and transformation routines, and conducted performance optimizations, tuning exercises
• Conducted a series of performance optimizations and tuning cycles to ensure the SLA’s were met
• Developed user interface metaphors for the user metaphors of the Confidential planning solution, attending to product look and feel, usability and overall user experience
• Developed a dialog framework for convenient reusability of the code
• Implemented the User Metaphors in COM using MFC
• Active involvement the design and implementation of the Tuple Component
• Key role in implementation of the Excel Menu Framework of the Confidential Solution
• Worked on JacoZoom Bridge, JAVA to/ from COM communication: Discovered new ways of effective communication viz. passing objects to and from COM to JAVA, optimized the code for the same
• Fixed Critical Legacy bugs in the platform technologies
• Analyzed and Fixed the Excel Stability, Scalability and Performance issues
• Timely profiled the code for Memory Leaks and other Show Stopper Bugs and fixed the same

Confidential

Software Engineer Intern

Responsibilities:

• Project ‘SMS as a Transport Layer’ - A tiered architecture was designed for communication between applications deployed on two distant mobile devices
• Did analysis for the various available tools for the specified requirements and constructed Use Cases and Test Cases
• Defined scripts to provide huge data directly from backend to front-end bypassing many intermediate layers