SUMMARY

• Result - driven IT professional with 7+ years of experience in successfully leading and delivering several business transformation projects, primarily in RetailandBanking sector
• Wide range experience in business and data analysis, driving multi-million projects, requirements, and marketing across business functions in US, India and Italy
• Proven proficiency in balancing- scope, schedule, budget, quality, and risks with strong Project management and product design skills
• Experience in coordinating and delivering iterative projects withgeographically diverse multiple business and technical teams across all phases of software development life cycle (Waterfall and Agile methodologies)
• Strong experience with Scrum methodology and well versed in writing product backlogs and user stories
• Hands-on industry and technology experience to effectively acknowledge the business process analysis, GAP analysis, SWOT analysis, and Business Process Modeling in a web-based and enterprise application
• Expertise in managing concurrent projects, designing/implementing streamlined policies and guidelines, reducing project risk, and developing comprehensive strategies
• Analytical, methodical and resourceful approach to Problem Solving, Root-Cause Analysis, Conflict Resolution, Negotiation Strategies and providing corrective actions to meet business requirements
• Outstanding Presentation skills in regards to communicating with both business and technical teams

TECHNICAL SKILLS

Concepts: AgileMethodologies SCRUM, Waterfall Model, Paired Programming,Project Management, Product Management,Data and Business Analysis,E-Commerce, UI, U/X,REST APIs (XML, JSON), A/B Testing, SEO

Tools: Jira, BugZilla,Axosoft, MS Project, HTML/ CSS,My Sql, SQL Server,ScrumWise, Google Analytics, Optimizely, MS Excel, MS Powerpoint,Tableau, ALM

Design Tools: MS Visio, Balsamiq,Axure,Photoshop,Corel Draw

PROFESSIONAL EXPERIENCE

Confidential, Tampa, Florida

Project Manager

Responsibilities:

• Product documentation, roadmap and execution from concept to deployment for clients
• Coordinated directly with traders, to gather and document their business requirements for the product
• Managed project to automate market data overriding processusing Java/J2EE technologies, typically used on daily basis reducing man-hours by 80%
• Captured and clarified business requirements through a range of analysis techniques (data flow diagrams, sequence diagram, case tool analysis, gap analysis and work and process flow diagrams)
• Gathered traders requirements, reviewed and analyzed possible system enhancements and determined benefits of suggested system changes
• Verified Business, Functional andTechnical Requirements, Use cases, test cases by working with all the stake holders - Business team, Architects and Development team members Confidential onsite and offshore
• Involved in understanding business problems and transformed these into EPICs/Feature and User Stories
• Involved in conducting meetings for Agile projects requirements,sessions with stake holders, articulated and created the requirements in effective User Story/scopes
• Monitored progress and completion reports on a weekly basis, utilized creative problem solving, negotiation skills to resolve issues, manage timelines, and deliver a quality product
• Helped UI team with the mock-ups clarification and worked with all departments to ensure UI proposals satisfy business, rating, compliance, legal, performance, technical and other needs
• Reviewed system changes requested by other departments to ensure requirement validation and documentation
• Performed end-user acceptance testing of site changes to confirm deployment.

Confidential, Dallas, Texas

Scrum Master

Responsibilities:

• Analyzed customers’ diverse, specific business needs and applied product knowledge to meet those needs
• Conceived the original conceptfurther leading toproblem and customer discovery
• Mapped customer’s requirement in the form of product backlog, divided to use cases, functional flow charts and data flow charts
• Analyzed user-behavior and implemented data-driven initiatives for staple requirements and future sales
• Managed daily standups, scrum, sprint planning and retrospective meetings, target setting, and defined the product backlog, Sprint backlog and burn-down chart
• Coordinated the test procedures to ensure minimal impact to the production environment.
• Monitored progress against business functionality, requested objectives to ensure that projects meets the specific release criteria
• Drove strong alliances with key software partners and system Integrators; worked with the partner’s technical teams to develop utility software
• Conducted domain and product training sessions for the team, acting as a product specialist for answering any queries raised by the team
• Maintained a standardized QA process to ensure that production risk is properly evaluated and reduced
• Ensured the process is thorough enough to encompass all core types of testing

Confidential

Retail Business Analyst

Responsibilities:

• Implemented Web UX and funnel optimization techniques to improve bounce rates and conversions
• Analyzed product strategy, positioning, go-to-market plans through market and competitive research
• Worked closely with business team to understand, analyze and responding to RFIs /RFPs, preparing solution based on the IT requirements and costing for same as IT Transitions activity
• Interacted with Technical teams to get inputs for RFP’s and RFI’s and consolidate to a comprehensive Proposal
• Managed Functional Specifications, Business VS Technical Constrainand Gap Analysis. Documenting RFI /RFQs, Proposals, Technology Costing, Questionnaire, Technology Introduction reports, Presentations, etc. for the clients in coordination with other business functions
• Gathered user requirements, reviewed and analyzed possible system enhancements and determined benefits of suggested system changes
• Coordinated with vendors in turn to prepare and present the competitive IT solution to the client, also facilitating vendors including capability presentations
• Supported Project Management Team (PM) for solution implementation and to ensure all project activities finish in a designated timelines of client
• Worked with various teams Solution Architect, Pricing, Delivery and Alliance to co-ordinate for the overall presales project success

Confidential

Business Analyst

Responsibilities:

• Analyzed in-store andwebsite traffic from Google Analytics; optimized conversion metrics to understand brand’s essence and make appropriate adjustments
• Gathered high level requirements by conducting meetings and interviews with functional and business owners and documented them in the Business Requirement Document (BRD)
• Conducted Interface and Document Analysis to understand customer’s software requirements in order to draft proposals that meet the requirements. Interaction with the clients to give corporate and service offering presentation
• Created and maintained Use-Case Narratives including business process workflow diagrams based on the information gathered from functional and business owners
• Utilized various media to generate strategic competitor’s analysis, SWOT and Trend analysis
• Generated the analytical report of the competitors’ trade show program, online marketing and magazine advertising
• Facilitated interviews with product team to gather requirements. Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop
• Participated in Joint Application Development (JAD) sessions with the technical and business owners team to develop solution design requirements for the development team
• Converted high-level requirements into Epics and high level User Stories and derived the lowest level of clear and concise User stories and scoping documents
• Participated and contributed in daily stand-ups, scrums, Sprint meeting and Sprint review meetings.
• Involved in UI enhancement and made Wireframes and Screen Mockups / Definitions and Dependencies
• Participated in Focus Group sessions and interviews withsubject matter experts (SMEs) from each work stream/business unit to gather specific information while performing Requirements Analysis and translated the information into the detail specifications in the Functional Requirement Document (FRD)
• Working with Carriers to gather their requirementsand creating mapping documentsand interpreting XML documents
• Liaison closely with content writers to align the content to specific and unique business needs
• Worked with Quality Assurance team to validate system acceptance and user acceptance test plan and test scripts
• Follow up with the developers for change management when required