SUMMARY

• 9+ years of Project Management experience within an established PMO, working specifically on software development projects
• Excellent understanding of how business needs and objectives translate to defining technical solutions and implementation and aligning these business needs to IT capabilities
• Ability to manage and mentor people and provide guidance on technical and non - technical issues, and having a unique blend of business and technical skill sets that provides flexibility to take on multiple roles to support an organization's objectives
• Expert-level skills with Project Management tools (MS Project & Primavera P6) for status reporting, planning, scheduling, resource allocation, budgeting, etc.
• Energetic, self-motivated team leader with hands on experience in requirements gathering, creating solution architecture, sizing documents, implementation plans and proposal writing
• Managed geographically dispersed teams across continents, in different time zones
• Good Strategy Formulation, Problem Identification, Analysis and Resolution abilities
• Ability to adopt methodologies such as Waterfall, Agile, Scrum, Hybrid, SAFe Agile, Kanban, etc., to service delivery and team management
• Excellent team player with the ability to win the trust and confidence of the team, sponsors and key stakeholders
• Strong leadership and PM skills and ability to manage large complex projects including planning, prioritizing work, meeting deadlines

TECHNICAL SKILLS

Methodologies: Agile, Scrum, SAFe Agile, Hybrid, Waterfall, RAD, Kanban, Six Sigma & Traditional

Processes: Phase Management, Planning Management, Control Management, Budget Management, Change Management, Risk Management, Liquidity Risk Management, Team Management, communication, Procurement, Integration

Tools: Scrum Board, Mingle, MS Office Suite (Project, Visio, SharePoint, Excel, Outlook, TFS PowerPoint), JIRA, BugNet, SQL, Java, Jquery, J2EE VB.Net, DB2, Data replication, C#, Start UML, Balsamiq Mockup, HP Service Manager, Primavera V6, Lotus Notes 8.5, OneNote.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, Bloomington, IL

Responsibilities:

• Directed and managed large-scale, complex projects often involving multiple internal and external constituents and matrix partners
• Defining, planning, orchestrating, and delivering assigned strategic projects, including all business, operational and IT deliverables with handling a team of up to 50 members
• Within the framework of the assigned projects, responsible for building and sustaining the day-to-day relationships and communications (including project briefings) with business partners at various levels of the organization, including Directors, VP level, as well as other internal and external resources. Sustained and managed the relationship with the Accountable Executive (and Program Manager, where applicable) throughout the duration of the project by providing sound advice, counsel and support
• Ensured end results are of the highest caliber with a clearly articulated scope within agreed timeline, cost and quality parameters. Assisted the business owner in developing the business case by translating the vision into project scope and design and ensuring the connection of project to strategy is clearly understood
• Directly managed all aspects of the project lifecycle and worked with matrix business, corporate and IT partners to oversee all phases of the project (including, as applicable, change management, transition to operations, System Development Lifecycle, etc.)
• Provided leadership, motivation, coaching, mentoring and professional development for project teams in order to obtain a high level of co-operation and contribution from all project members
• Headed regular core team and key governance forums (e.g. Steering Committees, Operating Committees, Decision Forums) to review progress with key constituents. Represents the interests of the project or program in various project governance and inter-department forums
• Provided change leadership and ensured Change Management plans (including communications plans) are developed and effectively executed
• Ensured Project issues, risks and constraints are identified, communicated and escalated when necessary
• Ensured development of project artifacts including charter, integrated plan, resource plan, contingency plan, and related PM artifacts, while complying with applicable enterprise standards (e.g. Project Management, Change Management, Risk, Audit, Compliance)
• Rigorously managed and tracked project milestones and published periodic project status reports
• Negotiated complex contracts with external vendors (offshore/off site) to ensure receipt of specific resources and materials, ensuring day-to-day vendor relationship management occurs (including monitoring performance, reviewing and approving vendor invoices)
• Contributed to improve the best practices of the project management community within the Enterprise to help drive consistency, transparency and execution excellence on projects

Environment: Agile, Waterfall, Mingle, Scrum, Hybrid, MS Office suite, Primavera, MS Project, SharePoint, HPSM, Public/hybrid cloud base application, Websphere, Content management, Data domain, data replication, DB2, Application performance management, load balancing.

Project Manager

Confidential, Buffalo, NY

Responsibilities:

• Directed and managed project development from beginning to end with oversight
• Developed project plans and collaborated with Senior Project Manager to specify goals, schedule tasks, identify risks, develop contingency plans, and allocate resources.
• Used Waterfall and Agile Project Management methodologies to promote rapid delivery of high-quality materials.
• Supported agency wide integration of project management methodologies and terminology and maintained ongoing compliance with online routing systems and other workflow tools.
• Communicated clear direction and information to ensure delivery teams understand project plans and requirements.
• Conducted scrums and internal project status meetings with cross-functional internal teams.
• Developed and maintained project documentations using project management tools.
• Performed follows up with account managers, delivery teams, and client staff to ensure project progresses on schedule and goals and requirements are met.
• Prepared weekly project status and resource reports to keep Sponsors, Directors, Leadership/Management, clients, and others informed of project status and related issues.
• Discuss in detail with project team to resolve project- and delivery-related issues.
• Performed other duties as assigned by Leadership.

Environment: MS Office Suite (Excel, Word, Powerpoint, Sharepoint, Project, Visio, outlook), Team Foundation Server, Agile Methodology, web/mainframe based applications, network, storage, data centre and database.

Sr. Business Analyst/Scrum Master/Coordinator

Confidential

Responsibilities:

• Perform requirements analysis to capture different components of Confidential Applications (Web and Mainframe based) used by corporate clients using Waterfall methodology.
• Facilitated JAD sessions with management, users and other stakeholders to define the project requirements and reduce the time frame required to complete deliverables.
• Prepared Scope Definition, Business Requirement Documents (BRDs) and Use Cases document after collection of Functional Requirements from System Users to enable technical team to develop and implement overall system
• Created Functional Testing Specifications for QA team in order to pass through audit control checklist. Jointly involved in reviewing test cases, UAT plan documents. Assisted in testing the application and reporting bugs to the development team
• Designed mockup screens to represent proposed application User Interface
• Established and maintained project performance and project management metrics data using Pivot tables (tasks, sequencing, milestones, risk and contingencies) throughout all major phases of the project
• Examined individual project plans and worked with Project Managers to identify opportunities to reduce time, labor, and other costs as well as to improve quality control and operating efficiency
• Worked as a liaison between developer, QA and business teams in order to define/clarify requirements, address functional queries and approach for solution to be used with proper documentation or change control forms
• Worked as a Project Coordinator to manage onsite-offshore team and monitored and tracked project to ensure timely delivery
• Coordinated resolution of issues/risks involving multiple stakeholders. Make sure the right players are assembled to resolve the outstanding risks/issues
• Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) for project tracking, documentation, and presentation to senior management.
• Worked on multiple projects in a high-stress environment under aggressive deadlines

Environment: MS Office Suite (Exce, Word, PowerPoint, SharePoint, VisualStudio-TFS, Outlook, Project, Visio), UML, JIRA, Windows 7, SQL server 2005, Waterfall methodology, Balsamiq Mockup tool

Business Analyst/Coordinator

Confidential

Responsibilities:

• Defined, analyzed and documented Business Requirements and functional requirements from Stakeholders and SMEs
• Created business Process Flows, Process Modelling, Mock-ups/Wireframes, to elicit new requirements for the project scope
• Prepared and revised concise and effective user stories.
• Used Scrum board and TFS to track individual user stories and related tasks
• Interface with internal and external clients continuously to maintain effective communication and coordination.
• Coordinate project activities and tasks with software developers, stakeholders, business team, project manager and software testers.
• Performed GAP analysis by identifying existing technologies and documenting enhancements to meet end state requirements
• Created Use Case diagrams analyzing business requirements.
• Defined testing objectives and verify requirements are testable.
• Managed changes to the base lined requirements through change control process.
• Reviewed and provided final approval to test plan, test scenarios and test cases for integration, regression, performance, and functional testing.
• Performed SQL queries to validate data from front-end and back-end perspective
• Provided support for User Acceptance Test (UAT).
• Effectively used SharePoint for tracking/handling project deliverables

Environment: Scrum, MS Project, MS Visio, MS Word, MS Power Point, MS Excel, Scrum board, Team Foundation Server, SQL Server 2005

Project Coordinator

Confidential

Responsibilities:

• Coordinating between all the various departments which are at work in an ongoing project
• Meeting with the project manager and stakeholders to understand all the vital aspects of project.
• Facilitated daily Scrum sessions, Sprint planning meetings and Sprint review meetings.
• Ensuring that all the members in the project understand the scope of the projects as well as their responsivities
• Making schedules of activities, sprints and coordinating same with the project team
• Compiling and maintaining interim project reports and minutes of meetings.
• Being thoroughly involved in the project from planning through execution phases
• Communicating relevant information to the project team members, such as change in schedule dates, requirements, unexpected technical difficulties, etc.
• Reporting the project manager about the development of the project and keep track of all phases.
• Coordinating requirements, activities and sprints with the stakeholders and maintaining relationship with them.
• Assisting the project manager in various activities such as budget monitoring and sprints with stakeholders

Environment: Scrum Board, MS Office Suite (Project, Visio, Excel, Word, Outlook, TFS, SharePoint), Scrum/Agile methodology.