SUMMARY

• A highly motivated professional with over 12 years of experience in analysis and management across all the phases System Development Life Cycle (SDLC)
• Results - driven Project Manager with over 8 years of management experience in planning, directing, leading and coordinating complex projectswith varying priorities while maintaining scope, quality, cost, and schedule.
• Well versed with Strategy, Marketing, Supply Chain, Logistics, Finance and Organizational Behavior
• Experience in Mortgage, Telecom, Finance, Energy, Tax, Education and Publishing industries
• Excellent problem solving, decision making, communication, organizational, negotiation and presentation skills

TECHNICAL SKILLS

Tools: Axure RP PRO5.5, Irise, Documentum

Methodologies: OOAD, RUP, Agile Unified Process, Waterfall, Scrum and SDLC

Business Processing Tools: IBM (Rational RequisitePro, Clear Quest, Clear Case), Caliber RM

QA /Testing: Mercury Test Director, Rational Test Manager

Office and Productivity Tools: Microsoft Office (PowerPoint, Visio, Project, Excel, Word) 2003

Languages: UML 2.0, C, C++, Java, Visual Basic 6, HTM, DHTML, XML, COBOL

Databases: SQL Server 2000, MS-Access, Oracle 9i, DB2 8.0

Telecom: WAN, Broadband, GSM, Netflow, Routers, ISDN, DSN, ATM, Protocols

Platforms: Windows 2003, UNIX (HP UX 11i ver1, Solaris 9.0)

Training: Tax Fundamentals, Improving Your Project Management Skills

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Senior Consultant

Responsibilities:

• Conducted JAD sessions with stakeholders to capture requirements.
• Created business and technical requirement documents during working group sessions
• Worked on interface control document (ICD) remediation effort by documenting As-Is state of the systems via DOORS and SharePoint.
• Worked with End To End team to validate data exchanges (attributes, data format, physical and logical mappings) across multiple systems
• Updated context diagram and internal inventory of interfaces to represent relevant changes in the project.
• Conducted and supported User Acceptance Testing
• Managed Change Impact Assessment Process for the software releases
• Managed changes (Interfaces, Reports, User Interface Screens, Business Rules) for all the functional areas
• Performed business, system and data analysis throughout the project
• Conducted presentations on various functional areas of the project (e.g. Loans, Pools etc.) as part of Knowledge Management Framework and training
• Organized formal training sessions within the team and created a knowledge sharing environment

Confidential, NY

Senior Consultant/Senior Manager

Responsibilities:

• Participated in coordination and prioritization of resources across the undergraduate and graduate programs and thus reduced costs by 30 percent
• Managed the marketing initiatives by promotions, advertising, enhancing website and thus increased student intake, increased profits, decreased costs
• Evaluated several vendors and managed budget for website hosting, development and maintenance.
• Recommended improvement techniques after analyzing process and operations
• Shared best practices and learning procedures across multicultural, diverse and virtual teams
• Led the Amity Global Business School expansion initiatives

Confidential, Chicago, IL

Senior Project Manager

Responsibilities:

• Led a team of 15 Project Management office (PMO) Managers across virtual teams to deliver software releases
• Developed project plans, project charters and managed scope
• Worked with various multidisciplinary teams - IT, Finance, HR, Recruiting, Operations, Customer Service to execute tasks and provide excellent service to clients and customers
• Worked on business development initiatives - proposal, statement of work
• Mentored teams members, coordinated recruitment and transition process
• Maintained Milestone Tracker and obtained business and artifact owner approvals through review meetings
• Created Change Requests (CR), worked closely with CR team to get approvals and with Finance team to get estimates for various impacted applications
• Managed requirements in RequisitePro and artifacts in Prism
• Closed Milestones and Decision Gates via Information Technology Unified Process throughout the Project Lifecycle
• Managed tasks, risks, resources to meet project goals
• Coordinated deployment process across virtual groups for different software applications
• Maintained General Availability (GA) Tracker for the releases and captured all the issues impacting GA Dates
• Provided release management support and managed post Release software issues within company guidelines
• Designed and delivered training programs based on the development needs identified
• Provided analysis and reporting of project performance to the leadership.
• Analyzed the performance of team by comparing between current and historical data on solutions provided. This minimized the issues and risks.

Confidential, Montvale, NJ

Senior Business Analyst

Responsibilities:

• Interpreter is the transfer pricing tool (dealing with cross border international transactions, Mergers and Acquisitions) for the Economic & Valuation Services.
• Defined and documented business requirements by collaboratively working with stakeholders
• Led a team of five analysts in providing application support
• Presented client metrics to key stakeholders and improved resolution timeliness by 25%
• Managed and coordinated the Quality Assurance process across virtual teams to deliver on time despite the different regions and time zones
• Global Tax Management System provides a process tracking mechanism for various entities via milestones and tasks.
• GTMS also offers a structure for storing and sharing documents from multiple locations.
• The core components of GTMS are Workflow Manager, Document Manager and Data Manager
• Trained a team of two analysts in documenting corporate client and end user requirements
• Defined reusable business processes, methodologies and workflow solutions
• Designed and developed prototype for the Data Collection Tool via Axure
• Conceptualized and designed prototype for the Dashboard functionality
• Atlas is a tax compliance tracking system, mandatory for all tax compliance engagements.
• Atlas tracks the steps of the tax return preparation process, monitors the due dates encountered in the annual tax return cycle, and provides due date and management reports.
• Created requirement document, use cases, feature list and Requirement Traceability Matrix
• Royalty Web is a tool used by EVS professionals to identify a range of appropriate royalty rates for client transactions by reviewing historical royalty agreements for comparable transactions.
• Coordinated with the business and the development team to deliver screening tool, perl script and the search functionality

Confidential, Reston, VA

Senior Business Analyst

Responsibilities:

• Created business, functional, system and design specifications
• The project incorporated web services, Enterprise Application Integration (EAI) and Service Oriented Architecture (SOA)

Confidential, Detroit, MI

Senior Business Analyst

Responsibilities:

• Coordinated migration of legacy system to Enterprise Business Systems (SAP, MAXIMO, Documentum etc)
• Created Business Cases after conducting meetings with business users, risk team and finance teams
• Led JAD sessions, planning sessions, brainstorming and created meeting minutes, status reports and release notes
• Created functional and technical requirement specification for application development based on Solution Delivery Process
• Performed Impact Analysis and Gap Analysis on customer experience
• Presented reports to management, provided user training and coordinated User Acceptance Testing for repeat callers

Confidential, Danbury, CT

Senior Business Analyst

Responsibilities:

• Collected user specifications from business and estimates from various Subject Matter Experts
• Analyzed operational procedures and methods for improvement

Confidential

Sales and Marketing Executive

Responsibilities:

• Coordinated Art and Design Show attended by elite interior designers, architects and fashion designers
• Conducted presentations to clients to increase sales and revenue

Confidential

Graduate Assistant

Responsibilities:

• Conducted research and analysis on consumer buyer behavior towards cosmetic products in luxury market.
• Formalized business plan to start up a company: Chain of greeting card stores.
• Lead a niche marketing initiative for the company through focus groups and surveys
• Identified the rapid growth in male cosmetic products and organized a product demonstration for a potential revenue growth of $25,000 in skin care.
• Made recommendations regarding their target segment in the UK

Confidential

Business Analyst

Responsibilities:

• Led a WAN analyzer project that analyzed network traffic data.
• The result was improved dataflow
• Identified key parameters on which assessment was based and reduced cost by 15%