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Operations Manager Resume

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Brooklyn Park, MN

SUMMARY

  • Dependable Manager bringing experience and a willingness to take on additional responsibility with the ability to meet tight deadlines.
  • Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
  • Demonstrates understanding of effective cooperation with subordinates and senior level management.

Areas of Expertise

  • Proficient in the Microsoft Office suite
  • Advance in Microsoft Excel (pivot tables, graph/charts, formulas, vlookups, etc)
  • Effective leader
  • Data analysis and reporting
  • Exceptional interpersonal communication
  • Staff training/development
  • Labor scheduling
  • Scheduling Inbound and Outbound loads
  • Consistently meet goals, work well under pressure to meet deadlines
  • Efficient multi - tasker
  • Intermediate Spanish speaker
  • Flexible schedule - Willing to work nights, weekends, or travel when needed
  • Standup and sit down Forklift, Scissor lift, Reach truck, Electric pallet jack

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, MN

Operations Manager

Responsibilities:

  • Analyze data and cascade projects from customer to warehouse.
  • Communicate directly with customer via email and conference calls, as well as on-site tours.
  • Ensure all internal and external data is entered accurately, and in a timely manner.
  • Collect data and utilize the Microsoft Office suite to present it to customer and internal management.
  • Promote safety and 5S/LEAN process for our staff, controlling a 400,000 sq ft warehouse
  • Execute all departmental discipline, evaluations, and scheduling
  • Manage inventory of 3.5 million cartons annually
  • Plan labor and delegate work
  • Review individual, team, and overall performance
  • Traveled to help failing operations across the country for weeks at a time
  • Willing to cover nights and work weekends when the job required
  • Experience with HR functions such as FMLA/LOA, PTO/FH, ADP Time keeping, and expense reports
  • Absorbed Budget planning and month over month analysis, PnL, KPI review from analyst that left. Monthly review with GM and Director.
  • Built a new functional budget to simplify analysis of Budget to Actual; fixed and variable cost
  • Experience with invoicing, weekly labor cost, and Winshuttle cost
  • Built many spreadsheets including Labor Scheduling Tool to plan labor for next day and review accuracy with Manager daily
  • Responsible for complete 5 Kaizen’s per year
  • Complete quality assurance and validity corrections for all outbound parts
  • Proficient forklift training of new employees
  • Maximize cubic space in trailers to cut customers cost on transportation
  • Review and utilize most cost efficient carriers
  • Schedule outbound loads
  • Interact and build relationships with carriers
  • Monitor PnL of transportation

Confidential, Maple Grove, MN

Cook/Post-purchase distributor of vehicles

Responsibilities:

  • Worked in the kitchen and also delivered vehicles to dealerships, post auction
  • Prepared food in a cafeteria environment for up to 300 people a day
  • Served food/customer service/cashier
  • Inspected vehicles for damage prior to departure; post inspection upon delivery
  • Ability to multitask and help out wherever needed in the facility

Confidential, Maple Grove, MN

General Labor/Unloader

Responsibilities:

  • Unload 53’ tractor-trailers overnights
  • Maintained a 1,000 carton per hour pace to meet company goal

Confidential, Brooklyn Park, MN

Cook/Waiter

Responsibilities:

  • Prepared food in a timely and hygienic manner
  • Cleaned and maintained work area
  • Followed recipes and presentation and set by restaurant management
  • Restock all items as required throughout the shift and at the end of the shift
  • Performed extra responsibilities as required
  • Assisted as a server when requested by management

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