Operations Manager Resume
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Brooklyn Park, MN
SUMMARY
- Dependable Manager bringing experience and a willingness to take on additional responsibility with the ability to meet tight deadlines.
- Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
- Demonstrates understanding of effective cooperation with subordinates and senior level management.
Areas of Expertise
- Proficient in the Microsoft Office suite
- Advance in Microsoft Excel (pivot tables, graph/charts, formulas, vlookups, etc)
- Effective leader
- Data analysis and reporting
- Exceptional interpersonal communication
- Staff training/development
- Labor scheduling
- Scheduling Inbound and Outbound loads
- Consistently meet goals, work well under pressure to meet deadlines
- Efficient multi - tasker
- Intermediate Spanish speaker
- Flexible schedule - Willing to work nights, weekends, or travel when needed
- Standup and sit down Forklift, Scissor lift, Reach truck, Electric pallet jack
PROFESSIONAL EXPERIENCE
Confidential, Bloomington, MN
Operations Manager
Responsibilities:
- Analyze data and cascade projects from customer to warehouse.
- Communicate directly with customer via email and conference calls, as well as on-site tours.
- Ensure all internal and external data is entered accurately, and in a timely manner.
- Collect data and utilize the Microsoft Office suite to present it to customer and internal management.
- Promote safety and 5S/LEAN process for our staff, controlling a 400,000 sq ft warehouse
- Execute all departmental discipline, evaluations, and scheduling
- Manage inventory of 3.5 million cartons annually
- Plan labor and delegate work
- Review individual, team, and overall performance
- Traveled to help failing operations across the country for weeks at a time
- Willing to cover nights and work weekends when the job required
- Experience with HR functions such as FMLA/LOA, PTO/FH, ADP Time keeping, and expense reports
- Absorbed Budget planning and month over month analysis, PnL, KPI review from analyst that left. Monthly review with GM and Director.
- Built a new functional budget to simplify analysis of Budget to Actual; fixed and variable cost
- Experience with invoicing, weekly labor cost, and Winshuttle cost
- Built many spreadsheets including Labor Scheduling Tool to plan labor for next day and review accuracy with Manager daily
- Responsible for complete 5 Kaizen’s per year
- Complete quality assurance and validity corrections for all outbound parts
- Proficient forklift training of new employees
- Maximize cubic space in trailers to cut customers cost on transportation
- Review and utilize most cost efficient carriers
- Schedule outbound loads
- Interact and build relationships with carriers
- Monitor PnL of transportation
Confidential, Maple Grove, MN
Cook/Post-purchase distributor of vehicles
Responsibilities:
- Worked in the kitchen and also delivered vehicles to dealerships, post auction
- Prepared food in a cafeteria environment for up to 300 people a day
- Served food/customer service/cashier
- Inspected vehicles for damage prior to departure; post inspection upon delivery
- Ability to multitask and help out wherever needed in the facility
Confidential, Maple Grove, MN
General Labor/Unloader
Responsibilities:
- Unload 53’ tractor-trailers overnights
- Maintained a 1,000 carton per hour pace to meet company goal
Confidential, Brooklyn Park, MN
Cook/Waiter
Responsibilities:
- Prepared food in a timely and hygienic manner
- Cleaned and maintained work area
- Followed recipes and presentation and set by restaurant management
- Restock all items as required throughout the shift and at the end of the shift
- Performed extra responsibilities as required
- Assisted as a server when requested by management