Technical Program Manager Resume
Sfo, CA
SUMMARY
- 8 + years of IT experience with expertise in management.
- 8+ years of experience working in Health care, Education, Entertainment and Product based companies.
- 5+ years of experience in project design and management with organizational and supervisory skills to assure success, delegate and monitor the work to meet and beat deadlines.
- 5+ years of experience running enterprise IT infrastructure deployment projects, Problem solving skills, Change Management, Supply Chain Management and Ecommerce based websites.
- 5+ years of experience managing multiple teams and dealing with all Phases of SDLC; working with Agile Scrum, Kanban, Waterfall Model and XP models.
- 5+ Years of Strong experience with software engineering practices and familiarity with coding techniques
- 5+ Years of Experience managing development of high volume consumer products.
- 4 + Years of Software Development Experience working on different web technologies dealing with all the phases of SDLC.
- 4 + years of working on technologies like Asp.Net, C#, AngularJS, CSS, Html5, JQuery, Sql Server, Sql Azure etc.
- 4+ years leading cross - functional project teams to manage new technology development process, identifying and obtaining resources needed, and project completion within constraints of scope, time, budget, and quality.
- 4 + years of experience managing public/customer facing web sites, high performance, highly available and scalable complex projects with distributed systems, cloud infrastructure upgrades.
- 4+ years of experience in doing a detailed analysis, planning, developing project scope, develop Charters, schedules and successfully delivering the project in time within the budget limits.
- 4 + years of experience working with Stake holders, internal clients, vendors, executive leadership and project team resolving issues and has strong negotiation and presentation skills.
- 3+ years’ experience mentoring relatively inexperienced project managers/developers while leading the project.
TECHNICAL SKILLS
Web Technologies: HTML5,CSS3,Espresso( Mac), ASP.NET, JQuery, C#,C++, Java, JavaScript, SQL Server, WCF,MVC, AJAX, TFS 2012,REST,OOP,Source Depot, Product Studio.
ETL Tools: SQL Server Integration Services (SSIS),Oracle Warehouse Builder (OWB)
Methodologies/Models: Agile Scrum, Waterfall Model, XP Model,PMBOK Principles/Practices.
PM Tools: MS Visio, MS Project, MS Office, Jira, Scrumwise.
Change Management tools: TFS 2012, SVN, Product Studio, Source Safe
PROFESSIONAL EXPERIENCE
Confidential, SFO, CA
Technical Program Manager
Responsibilities:
- Increased the revenue by 20%. The web based tool helps the management to analyze the global transactions visually and take up decisions.
- Coordinated with 10+ engineering teams to unblock progress, prioritize tasks and meet milestones.
- Communicated project updates and goals across 20+ person teams; produced status reports for CFO.
- Managing a team developing different SaaS based Products .
- Making sure the Paas is deployed at all the retail stores across all retail stores.
- Making sure all the tools, web services developed have a ADFS based security wrapper around. Thus restrict access to authenticated user groups.
- Currently working on multiple back end systems like oracle, Sql Server, Sql azure
- Making sure that the custom APIs built are in sync with the changing requirements and used as plug and play for multiple projects across.
- Experience working on different ETL tools like SQL Server Integration Services (SSIS),Oracle Warehouse Builder (OWB)
- Facilitating the infrastructural upgrades to the Cloud Environment and coordinating with the build and release teams to make sure the upgrades are at par with the deployment requirements.
- Making sure the supply chain management is properly executed to meet the business needs of the company from the point of origin to delivery.
- Worked with marketing to develop product demo for Annual Financial Conference (3000+ attendees); met weekly with Senior Vice President of Marketing, CFO for feedback.
- Assign tasks to the developers with timelines and make sure the intermediate deadlines which makes up the milestones are met.
- Working with the developers and get a daily updates about the tasks they perform and see that there are no road blocks.
- Prioritize, Monitor the progress of the projects and provide weekly updates to the principal Program managers after every sprint.
- Doing Code Reviews and see if they are as per the coding standards and discuss better alternatives (if any) before the final check in.
- Check if the deployed app to the web portals & mobile web app, works as per the requirements in addition to looking at the basic parameters like Scalability, Performance before pushing it out to Production.
- Discuss with the Build team about the upcoming builds and provide the updates about them to the test and dev. leads.
- Work with sales and marketing and coordinate with their managers to make their campaign a success.
- Taking care of the Email Campaigns from time to time depending on the retail stores and their profit margins and stock usage per store basis.
Confidential, Los Angeles, CA
Project Manager/Scrum Master
Responsibilities:
- Create functional requirements based on the requirement gathering sessions with key Stake holders, Product team.
- Experience in using Google analytics to create reports giving clear picture to the higher management about the Products and the business on regular basis.
- Tracking the transactions and creating reports related to the Ecommerce transactions periodically.
- Managing a team developing B2B based Saas that generates 30% of income to the company.
- Experience working on different ETL tools like SQL Server Integration Services (SSIS)
- Experience working in developing multiple APIs for data cleansing the raw data obtained.
- Established and rolled out better development practices for team in order to improve productivity and product quality, including readability guidelines, timeline estimates, Agile development, “no-meeting Wednesdays,” and regular bug triaging.
- Developed a separate portal accessible to the internal and external stake holders to get their reviews and opinion about the business products.
- Define and achieve client needs though one-on-one as well as on going communication.
- Execute the agile scrum methodology procuring daily updates to see where the project is on a weekly basis to have a good hand over the bottlenecks for deliverables in time.
- Doing code reviews before signing off and providing feedback and suggestions keeping parameters like performance, Look and feel, Culture etc.
- Automating the email delivery process all across the digital cinema involving error key backlogs/status reports before the movie’s World release to the CTO and other persons higher up in the management so that they will have the most recent update from time to time.
- Deploying the web applications to the cloud and making sure the cloud infrastructure meets the deployment requirements of the web applications.
- Making sure the services and portals are secured from any external influences.
- Used TFS 2012 for tracking the bug list, the associations with the corresponding tasks and the corresponding priorities.
- Manage programs to design, develop and implement new systems as well as process improvements.
- Automating the supply chain management process and track the progress at all possible levels.
- Making sure the business contact center is coordinating well with the end client requests (mainly the distributers and movie managers across US and Canada) and tackle any urgent issues which they bring forth during the process.
Confidential, Downtown LA, CA
Project Manager/Project Lead
Responsibilities:
- Increased the project boundaries to other counties in Nevada and that led to increasing in the revenue by 30%.
- Introduced Scrum and led daily meetings of 8 engineers.
- Implemented XP programming when the team is small and has to change it to Scrum Methodology as the team size grew.
- Worked on ETL tools like SQL Server Integration Services (SSIS)
- Monitoring the progress of projects from end to end and act as a release manager while releasing and deploying the websites.
- Providing weekly/Daily updates to the higher management, Stake holders and getting their input/feedback and revising the Project specification documentation to reflect any new input which affects the flow of the project, Budget, Possible risks.
- Making sure that there are no road blocks and keeping an eye about the minute details of the development work and documenting them for the higher management to have a thorough insight about the projects.
- Analyze the possible hindrances in the work flow that affects the deadlines, budget and stake holders and suggest preventive measures.
- Participate in design the back end system for multiple projects and making sure they are at par with the industrial standards by all means.
- Using TFS for tracking the bugs, assigning them to the team, adding up the user requirements and associating with the tasks.
- Work closely with engineers to architect and develop best technical design and approach.
Confidential, Redmond, WA
Multiple Web Developer Roles
Responsibilities:
- Worked in developing multiple internal applications to enhance the internal process. using C# and ASP.NET 2.0 using Telerik controls using AJAX, JavaScript with back end on SQL SERVER 2005.
- Working on the requirements collected from the customers, designing the work flow by interacting with the other developers in the team.
- Designing the database required to support the applications.
- Testing the application involving load testing, stress testing, unit testing ( for the classes independent of interface),stability testing etc.
- Deploying the web application on the server.