SUMMARY:

• An accomplished and innovative information technology manager, with vast experience in project and financial management, programming software, database management, vendor and user relations, regulatory compliance, SDLC and Agile development methodologies and strategic planning. Implements process improvement techniques to realize objectives of significant cost savings and increases in production efficiency. Lays the foundation for long - term company success.
• Effective communicator with strong verbal and written skills. Cooperative team player always willing to provide support and guidance to peers at all levels and demonstrates consistency in individual performance.

TECHNICAL SKILLS:

Technology and Tools: IBM, HP, AS/400, main frames environments, Windows/Lotus Applications, Microsoft Office Suite,SDLC/Waterfall/Agile PM, (including Project/Excel/Word/Power Point/Visio), Lean Six Sigma Green Belt, SYNergy, Desktop Management, Helpdesk Support Management Requirements Definition and Process Improvement, Operations Management, PMO Setup, QA and UA Testing, Crystal Reporting, HTML, ITIL

PROFESSIONAL EXPERIENCE:

Confidential, Maryland

Technical IT Consultant,Project manager

Responsibilities:

• Business strategist;plan and manage multimillion-dollar projectsaligning business goals with technology solutions to solve problems, drive process improvements while documenting As-Is state.
• Excellent communicator;has significant experience as a Relations Manager preparing effective verbal and written presentations to client executives and their respective technical teams.
• Expert in project development methodologies including agile and waterfall.Able to manage large project teams. Known for high-quality deliverables that meet or exceed timeline and budgetary targets for software development, enterprise implementations and business analysis projects.

Confidential, Largo, Maryland

Financial Advisor, Producer,Project Manager

Responsibilities:

• Define, plan and coordinate the development of customized asset management plans for commercial and personal financial planning.
• Support the development of financial solutions to protect assets while minimizing the potential for loss income via taxes r personal misfortune.

Confidential, Alexandria, Virginia

Director of Information Technology,Project Manager,Scrum Master

Responsibilities:

• Managed a team of developers with guidance from the Compliance Department to evaluate, select and integrate COTS software to meet requirements of the Patriot Act of 2001, Office of Foreign Assets Control.
• Software implemented to validate names and transactions of customers screening for targeted Specially Designated Nationals (SDN); in our database of customers requiring continuous screenings.
• Negotiated ongoing support for the production version of the software after the COTS package was implemented for a set annual fee, increased reporting capability and FREE software upgrades.
• OTS Policy Administration System (LIFEPRO), utilizing scrum methodology for Agile development. The overall objective was to replace one legacy software system, and an additional COTS software system (ID3) integrating three systems into one.
• Led an agile team defining Sprint cycles with deliverables. Prioritized work from user stories and assigned resources from the model office team. Prepared weekly status reports for the product owners.
• Collaborated as a Subject Matter Experts (SME) to gather requirements for developer tasks. Provided leadership for the weekly problem resolution sessions held for the stakeholder’s management information.
• Provided technical recommendations and support for implementation and integration of a COTS Policy Administration System. Tasked with QA testing validating data migration and security for 300,000 policies.
• Developed Standard Operating Procedures (SOP) for daily production cycles for IT Computer Operations. Serving as the Point of Contact for ongoing audits of the historical data and evaluation of the deployment.

Confidential

Director of Production Software

Responsibilities:

• Tracked premium revenue received for policies accurately, with approximately $5,000,000 in cash received monthly and over 215,000 update transactions processed monthly.
• Minimized expenses for updating changes to policy data, addressing 8,000 changes to files per month and overseeing 25,000 miscellaneous changes to data per month.
• Maintained efficient work flow for processing changes to policy data, generating 35,000 outbound bills and 7,200 pieces of outbound correspondence per month to members.
• Maintained production software application processes within audit specifications.
• Scheduled and coordinated daily events for a monthly calendar of deliverables.
• Worked independently supervision interacting with development and production teams.

Confidential

Deputy Director of Data Processing, Relationship Manager

Responsibilities:

• Prioritize user stories for sprint planning by defining story values and velocity.
• Developed strategies for ranking projects, a constant flow of competing requests and challenging priorities.
• Possesses excellent verbal and written communication skills serving as a liaison between the IT department and other business managers.
• Worked with the product owners to ensure business requirements were developed as intended.
• Settled disputes and analyzed problems, managing projects by negotiating long-term solutions.

Confidential

Project Manager

Responsibilities:

• Responsible for unbundling project, entailing total redesign of the file structure, and incorporated independent master and child relational database structure.
• Grew insurance products to 14, all working independently as a result of the projects success - I was offered a full-time position with the client, managing up to seven individuals hired from consulting firm.