SUMMARY

• PMP certified Project Management Professional with 9+ years of experience as a Project Manager/ Senior Business Analyst specializing in consulting, business analysis, scheduling, stakeholder management, decision - making, trust building, coaching, conflict management and communication management with well-balanced understanding of business relationships and cross-functional teams. Expertise in project management, technology relationships, product demonstration and product training. Hands on experience in various PM tools such as: MS-Project, MS SharePoint server, Projector PSA, JIRA and HP PPM.
• Highly experienced in managing end-to-end project lifecycles including waterfall/scrum/ASAP methodologies, within budget and in a timely manner whilst meeting consistent high standards of quality, producing project deliverables and following PMBOK principles and guidelines.
• Managed local/global cross-functional teams of 10-15 including onsite-offshore model with extensive experience in creating Work Breakdown Structures (WBS) and financial trackers.
• Excellent in Vendor Management, presentations with the pre-sales teams to gain future contracts and maintaining excellent stakeholder relationship. Boosted future business opportunities worth USD 1 Million.
• Extensive experience in project planning, estimating, scheduling, risk planning, team leadership, interfacing with executive management, customer presentations, change management, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing, and hiring
• Capitalized influencing strategy of “commitment and consistency” to strengthen relationships with the client, team, and senior management which resulted in greater customer satisfaction and team productivity.
• Mentored 4 consultants for materials management module who went on to get certification on the same.
• Expertise in Requirements Gathering, Documentation and Analysis with capability in prototyping documents models and attributes for consistency, completeness and risk minimization.
• Analyzed source systems, business requirements and developed user, functional and non-functional requirements. Proficient in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications focusing on workflow analysis, process optimization and visibility of the system.
• Business writing skills in creating Business requirements document (BRD), Use case Specification, Systems Requirements Specification (SRS), Configuration document, High Level and Low Level documents (HLD/LLD).
• Conducted requirement-gathering sessions (JAD, Interviews, and brainstorming) with key stakeholders and SME have in order to better understand and document requirements. This eventually would support in acquiring a product vision and increase the contribution in creating higher business value for the client.
• High expertise in tracing requirements throughout the development process and verifying adherence to Requirements Traceability Matrix (RTM). Hence, I have proven success in eliciting requirements, as-is and to-be analysis, GAP analysis, business process improvement, Risk Assessment and SWOT Analysis.
• Proficient in writing user stories (INVEST format) and handling the requirement churn. Efficient at facilitating estimation and prioritization techniques such as planning poker, t-shirt sizing and MoSCoW.
• Developed operational understanding of Data Warehousing, Data Integration, Data Structures, Schemas, Data Marts and Data-entity relationships and user administration.
• Working knowledge of Data Mining, Data Modeling and analysis.

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/7 Macintosh

Modeling Tools: MS Visio, Mockup Screen

SDLC Methodologies: Waterfall, Agile-Scrum, ASAP

Business Skills: Change Management, Impact Analysis, and JAD sessions, SWOT Analysis, Project Planning, Project Scheduling and Project Budgeting

Requirement Management: JIRA, HP ALM, Rally

Project Management Tools: MS Project, MS SharePoint Server, Rally, Projector PSA, Clarity, HP PPM, TFS, SharePoint 2013,2010, 2007

Testing Tools: HP QC v10.0, HP ALM v11.5, Load Runner

Financial Tools: MS Excel functions, Financial Statement Analysis, Financial trackers

ETL Tools: Informatica, Tableau, SQL Server Data Tools, SAP Data server

Reporting Tools: Tableau Desktop, IBM Cognos, MS Office Suite

Languages: HTML, XML, SQL, jQuery

PROFESSIONAL EXPERIENCE

Confidential Boise, Idaho

Project Manager

Responsibilities:

• Executed comprehensive Project Management processes from initiation to Go-live using Waterfall-Agile methodology.
• Collaborated with senior project leadership and cross-functional business analysts to create detailedprojectplan. Utilized MS Project to develop detailed Work Breakdown Structure (WBS) including various milestones.
• Leveraged Projector PSA for efficient resource and schedule management. Also, leveraged real-time reporting to track resource allocations.
• Actively resolved conflicts utilizing collaboration and problem solving techniques resulting in healthy team dynamics and increased efficiency. Managed escalations with the client project manager on a day to day basis.
• Developed financial tracker for a milestone based Time and Materials project for the resources utilization and keeping the project under budget. The budget was USD 1.6 Million.
• Conducted risk brainstorming sessions to proactively identify risks. Frequently tracked, analyzed and communicated the risks to the stakeholders.
• Documented the work orders and managed them to make sure the invoices payments are done on-time in order to avoid service interruption from contract vendors
• Developed and executed communication management plan, stakeholder management plan and established project status reporting process and cadence.
• Conducted weekly status meetings (internal and client) and touch point calls to monitor projects progress, proactively identified issues and points of conflict, and initiated appropriate resolution mechanisms to minimize delivery impact.
• Generated project reports on the project status and issues using Projector PSA and distributed synthesized updates to all stakeholders.
• Presented the project to the steering committee during different milestones and efficiently explained any variance in the project schedule and budget. Worked on risk assessment documentation and risk mitigation.
• Coordinated with PMO team to get the necessary approvals for the project to stay on schedule.
• Co-facilitated sessions with business users to understand and translate detailed requirements and worked with business analyst team and business owners to manage requirements change and avoid scope creep resulting into adherence to project budget constraints
• Coordinated and prioritized outstanding defects and system requests and prepared Requirement Traceability Matrices (RTM). Created Issues-Action Items list to track daily issues and maintain efficient delivery.
• Facilitated infrastructure meetings for the systems team to ensure proper installation of printers, scanners and archive servers.
• Facilitated Root Cause Analysis meetings to identify root cause for defects and helped determine best use of development and testing resources for risk management
• Spearheaded final product go-live and seamless transition into the subsequent post Go-live support phase.

Environment: Waterfall-Agile, MS-Project, Projector PSA, MS Visio, SDLC, UML, SharePoint 2013, GoToMeeting, Java/JSP, Oracle 11g, HTML2.

Confidential Louisville, Kentucky

Project Manager

Responsibilities:

• Analyzed the Business Process along with the prior project documentation for complete understanding of the project.
• Utilized positive influencing strategy of ‘commitment’ to increase the engagement of the team and the stakeholders.
• Coached the team to adopt an ‘open ear system’ to listen to understand and not to respond. This helped in achieving trust from stakeholders.
• Motivated team members to go for certifications and implemented a system of ‘Thank you notes’ to implement an environment of mutual appreciation in the team.
• Conducted Impact Analysis, Feasibility Study and Cost-Benefit Analysis in order to mitigate certain risks associated with the achieving the project objectives.
• Conducted Weekly Status Meeting, ensured project is on budget and schedule using Variance Analysis.
• Responsible for Project Staffing, Project Budget Control, generating and monitoring the project plan and schedule, coordinating project activity between various project groups, and status reporting using MS Project.
• Developed and prioritized key deliverables like the Project Management Plan, Schedule Baseline, Scope Baseline, RTM, WBS, and WBS dictionary.
• Prevented Scope creep and managed project scope with business users.
• Updated Project documentation and was responsible for reporting project status/ progress to the management by performing Earned Value Analysis.
• Conducted interviews, brainstorming sessions and document analysis in order to understand and prepare a compliance document for the entire project team.
• Conducted JAD sessions & one-to-one interviews with stakeholders and SME’s for requirements gathering.
• Allocated task and tracked issues using JIRA. Also, managed user stories and the requirements traceability matrix (RTM) during the entire project duration.
• Prepared training curriculum and learning aids for computer systems.
• Performed User Acceptance Testing (UAT) in conjugation with the QA team. Also, created an error repository and managed the testing process with the QA team.
• Monitored migration of data for Data Warehousing using ETL tools such as Informatica power center. Also, raised SQL queries for extraction of data from different data marts.

Environment: SDLC, SQL Server, MS Visio, MS Project, HP ALM, JIRA, MS Office Suite, IBM Cognos

Confidential Brenham, Texas

Scrum Master

Responsibilities:

• Coached the team on Scrum framework, practices and execute the Scrum process.
• Managed cross-functional teams, which comprised of SMEs, Business users, Developers, QA engineers, and end users. Utilized the situational leadership style to resolve conflicts by ensuring collaboration between the team members.
• Conducted and lead scrum planning, daily scrum, Scrum of Scrums, sprint review and retrospective meetings.
• Understand the impediments/roadblocks and helped to remove these hurdles to let the team move forward to the path of done.
• Developed and analyzed the Sprint Burn down Chart, calculated the team’s velocity and track sprint progress for planning upcoming sprints
• Facilitated sprint review meetings and assisted the Scrum team to demonstrate the user stories to product owner, management team and customer.
• Conducted GAP Analysis by understanding the as-is business process and to-be business process. The gap analysis was then used to optimize the business process by performing process re-engineering.
• Spearheaded JAD sessions and interviews with key stakeholders and SME’s for requirements gathering.
• Analyzed the business process along with the prior project documentation for complete understanding of the project. Also, interviewed SMEs to better understand the business process.
• Facilitated story writing session with an aim of decomposing the scope into epics and user stories as per the INVEST criteria with product owner. Also, worked on the acceptance criteria for the above developed user stories.
• Facilitated the Sprint Retrospective Meeting with the Scrum Team. Capitalized the meetings to build a collaborative work environment for the team.
• Allocated task and tracked issues using JIRA. Also, managed user stories and the Requirements Traceability Matrix (RTM) during the entire project duration.
• Facilitated User Acceptance Testing (UAT) in conjugation with the QA team. Also, ensured that an error repository is created and managed for the testing process with the QA team.

Environment: Agile-Scrum, Rally, MS Visio, MS Project, HTML, XML, SDLC, UML, SharePoint, Informatica, Oracle DB v11.2, Tableau v8.0, Web Services.

Confidential Indianapolis, Indiana

Project Manager/Senior Business Analyst

Responsibilities:

• Managed stakeholder communication and management while adhering to SLA.
• Managed Weekly status and Monthly forecast, cost variance reporting, and managing the cost compliance.
• Directed feasibility study, requirements analysis, systems design, development, programming, testing, QA, QC, implementation, and documentation.
• Managed budget estimates and cost compliance, managing costs, EVA, ROI, scope, schedules, quality, risk and procurements
• Created templates, guidelines, and best practices for requirements gathering, risk register, risk analysis, software quality, UAT, and release procedure.
• Created and executed project schedules, monitored and tracked the progress, cost and performance against plan.
• Handled change requests, suggested Corrective actions, preventive actions and defect repairs.
• Conducted brainstorming sessions, facilitated workshops, and managed stakeholder expectations through stakeholder impact analysis.
• Participated in Business Process Design discussion and brainstorming sessions.
• Maintained document repository on Knowledge link to ensure that any change to the system’s documents is communicated effectively to the entire team and business users in a timely manner.
• Managed Requirement Traceability Matrix (RTM) for tracking the progress of requirements.

Environment: SDLC, SQL Server, UML, MS Visio, MS Project Agile Scrum, HP ALM, MS Visio, HTML, XML, MS Office Suite. Oracle DB v10.2, IBM Cognos

Confidential

Senior Business Analyst

Responsibilities:

• End-to-End implementation of the Materials management/Procure to Pay (MM/P2P) module using ASAP methodology.
• Preparation of as-is document, Business blueprint document, Configuration document, test scripts and user manuals.
• Responsible for integration testing, user acceptance testing (UAT) and sign-off of the UAT.
• Created LSMW’s and BDC’s for cutover data migration with an accuracy of 95%. Developed a crossover sheet for mapping legacy data with SAP system requirement to achieve accuracy of 100%.
• Conducted training for SAP super users for various processes in Procure to Pay such as purchasing, inventory management and invoicing.
• Lead a team of two junior MM consultants for the implementation of Materials Management module. Mentored one of the consultants for MM module.
• Presentations for specific processes such as subcontracting, intercompany stock transfers, consignment and third party orders for process improvement and optimization.
• Prepared functional specifications document (FSD) for custom reports and functional testing for the same.
• Prepared standard data migration tools that can be utilized across the organization. Published various white papers on the internal knowledge portal of the organization.
• Worked on business process modeling to identify potential optimization areas.
• Successful implementation of the SAP system with little post go-live issue making it an extreme implementation in the organization to be set as an example for other projects.

Environment: ASAP, MS Visio, MS Office Suite, Windows XP, SAP Solutions Manager.

Confidential

Business Analyst

Responsibilities:

• Analyzed the business process along with the prior project documentation for document analysis in order to understand and prepared a configuration document for the project team.
• Performed GAP Analysis by understanding the as-is business process and to-be business process for enhancing the existing processes in place.
• Facilitated one-to-one interviews with key stakeholders and SME’s for requirements gathering.
• Conducted corporate trainings nationwide that improved customer satisfaction to 96%.
• Conducted interviews, brainstorming session for process improvement.
• Prepared Functional Specification Document (FSD).
• Immediate resolution to PRs according to Schedule Level Agreement (SLA).
• Developed Test Plans, Test Scripts and maintained Master Test Plan. Also, performed User Acceptance Test (UAT) and Systems Integration Testing (SIT).

Environment: ASAP, MS Visio, MS Office Suite, Windows XP, SAP Solutions Manager.

Confidential

Software Engineer

Responsibilities:

• Developed software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Wrote well designed, testable, efficient code by using best software development practices
• Created website layout/user interface by using standard HTML/CSS practices
• Gathered and refined specifications and requirements based on technical needs
• Created and maintained software documentation
• Provided information by collecting, analyzing, and summarizing development and service issues.

Environment: MS Office Suite, UML, HTML, XML, CSS, Java, Windows XP, MS Project.