SUMMARY

• PMP certified Project Management Professional with 9+ years of experience as a Senior Business Analyst/ project manager specializing in business process modeling, business Analysis, business requirement gathering in all phases of various Full software developments life cycle methodologies with well - balanced understanding of business relationships.
• Highly experienced in managing end-to-end project lifecycles including waterfall/scrum/hybrid methodologies, within budget and in a timely manner whilst meeting consistent high standards of quality, producing project deliverables and following PMBOK principles and guidelines.
• Excellent in Vendor Management, preparing RFPs, RFQs, Contract Preparation and Management with excellent stakeholder relationship.
• Extensive experience in capacity planning, estimating, scheduling, risk planning, team leadership, interfacing with executive management, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing, and hiring.
• Knowledgeable with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Refactoring, Continuous Deployment, Pairing. Familiar with other methodologies like RUPand XP.
• Expertise in Requirement Gathering, Documentation and Analysis with capability in prototyping documents models and attributes for consistency, completeness and risk minimization.
• Analyzed source systems, business requirements and developed user, functional and non-functional requirements. Proficient in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications focusing on workflow analysis and design, user interface design and process flow modeling.
• Business writing skills in creating Business requirements document (BRD), Use case Specification, Systems Requirements Specification (SRS), High Level and Low Level documents (HLD/LLD). Also, I have good understanding in preparing Responsible, Accountable, Consulted and Informed (RACI) matrix.
• Conducted requirement-gathering sessions (JAD, Interviews, and brainstorming) with key stakeholders and SME’s in order to better understand and document requirements. This eventually would support in acquiring a product vision and increase the contribution in creating higher business value for the client.
• High expertise in tracing requirements throughout the development process and verifying adherence to Requirements Traceability Matrix (RTM). Hence, I have proven success in eliciting requirements, as-is and to-be analysis, GAP analysis, business process improvement, Risk Assessment and SWOT Analysis.
• Proficient in writing user stories (INVEST format) and handling the requirement churn. Efficient at facilitating estimation and prioritization techniques such as planning poker, t-shirt and MoSCoW.
• Developed operational understanding of Data Warehousing, Data Integration, Data Structures, Schemas, Data Marts and Data-entity relationships and user administration.
• Experienced working in Three-tier architecture, Ajax, Web Services (SOAP, WSDL), Client Side Validation and Server Side Validation.
• Monitored migration of data from various OLTP’s to OLAPcube using ETL tools such as Informatica power center and SSIS. Also, raised SQL queries for extraction of data from different data marts.
• Collaborated in various types of testing like Functional (Black box) testing, Regression Testing and User Acceptance Testing (UAT). Developed testcases&test plans in different test environments.

TECHNICAL SKILLS

Operating Systems: Windows XP/Vista/7 Macintosh

Modeling Tools: Rational Rose, MS Visio, Mockup Screen, Wireframes

SDLC Methodologies: Waterfall, Agile-Scrum, Waterfall-Scrum, RUP, XP

Business Skills: Change Management, Impact Analysis, and JAD sessions, SWOT Analysis, Project Planning, Project Scheduling and Project Budgeting

Requirement Management: MS Office, JIRA, Confluence, HP ALM, Rational ClearQuest

Project Management Tools: MS Project, MS SharePoint Server, Clarity, HP PPM, Rally

Testing Tools: HP QC v10.0, HP ALM v11.5, Load Runner

Financial Tools: MS Excel functions and pivot tables, Financial Statement Analysis

ETL Tools: Informatica, Tableau, SQL Server Data Tools - Business Intelligence

Reporting Tools: Tableau Desktop, IBM Cognos, MS Office Suite, Spotfire

Languages: HTML, XML, SQL, jQuery, C++

Databases: MySQL, MS Access, Oracle

PROFESSIONAL EXPERIENCE

Confidential, Oaks, PA

Scrum Master

Responsibilities:

• Facilitated the Scrum Process and ensuring the team is focused delivering value - Facilitating daily Scrum, Customer Review, Retrospection, Backlog grooming.
• Worked as an Agile coach to instruct and model core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
• Coached the team on Scrum framework, practices and execute the Scrum process.
• Setup Rally tool for managing and tracking the overall program.
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
• Facilitated Scrum of Scrum for offshore teams in India.
• Led team to overcome dysfunction, improves creativity and continuous delivery.
• Analyzed the business process along with the prior project documentation for complete understanding of the project. Also, interviewed SME’s in order to better understand the business process and contribute in the business process re-engineering and optimization.
• Led a story writing session with an aim of decomposing the scope intoepics anduser stories with productowners. Also, worked on the acceptance criteria for the above developed user stories.
• Facilitated estimation and prioritization of the user stories by using MOSCOW and Planning Poker.
• Developed and analyzed the Sprint/Product Burn down Chart in order to calculate the team’s velocity and track sprint progress. This was then utilized for planning of the upcoming sprints.
• Improved team velocity by incorporating Capacity Planning into sprint planning sessions.
• Empowered teams to self-organize and grow cross-functionality.
• Sheltered team from over-commitment helped PO manage backlog, prioritized resolution of defects.
• Resolved impediments faced by the scrum team at the team and the organizational level.
• Captained GAP Analysis by understanding the as-is business process and to-be business process.
• Conducted JAD sessions and interviews with key stakeholders and SME’s for requirements gathering.
• Developed and managedProject Plans from initial concept to final implementation for efforts that are global in scope.
• Developed and maintainedProject Risk Management Plans including project risk identification, quantification, response development and control.
• Specify, obtain and allocate resources to meet project requirements.
• Developed Activity Diagrams, Sequence Diagrams and USE Case Diagrams with GUI components such as check boxes, radio buttons, drop down menus etc. for the System Requirement Specification (SRS) document along with the screen designs using MS Visio.
• Performed Cost-Benefit Analysis and Return on Investment (ROI) in order to mitigate certain risks associated with the project and project output.
• Developed reports using Tableau v9.0 to communicate information-using graphs, charts and other info graphical solutions to the project team.
• Performed User Acceptance Testing (UAT) in conjugation with the QA team. Also, created an error repository and managed the testing process with the QA team.
• Logged and tracked the defects using HP ALM.
• Portrayed as a Proxy Product Owner, to facilitate the Product Backlog Grooming meeting to reprioritize the PBI’s as per the business value.

Environment: Scrum-Waterfall hybrid Methodology, Rally, AJAX, Oracle, SQL Server (2014), MS-Visio, SDLC, UML, MS Visio, MS Project, MS SharePoint 2013, Axure RP Pro 6.5, Angular JS, SSIS, SSRS, Java, Java Script.

Confidential, Philadelphia, PA

Scrum Master

Responsibilities:

• Functioned as Scrum Master for 14 releases, each delivered on time with no critical bugs released to production.
• Helped the Product owner to define the product backlog for smooth work-flow operation.
• Conducted and lead scrum planning, daily scrum, Scrum of Scrums, sprint review and retrospective meetings.
• Understand the impediments/roadblocks and helped to remove these hurdles to let the team move forward to the path of done.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Developed and analyzed the Sprint Burn down Chart, calculated the team’s velocity and track sprint progressfor planning upcoming sprints.
• Coordinated and managed the development team for their daily tasks and monitored progress.
• Facilitated sprint review meetings and assisted the Scrum team to demonstrate the user stories to product owner, management team and customer.
• Introduced tools and processes to successfully use agile software development practices with a combination onshore/offshore team.
• Managed impediment backlog and motivated team members to identify necessary action.
• Provided recommendations to Agile Center of Excellence (CoE) on improving agile processes and practices.
• ConductedGAP Analysis by understanding the as-is business process and to-bebusiness process. The gap analysis was then used to optimize the business process by performing process re-engineering.
• SpearheadedJAD sessions and interviews with key stakeholders and SME’s for requirements gathering.
• Analyzed the business process along with the prior project documentation for complete understanding of the project. Also, interviewed SMEs to better understand the business process.
• Spearheadedstory writing session with an aim of decomposing the scope intoepics anduserstories as per the INVEST criteria with product owner.
• Mediated conflicts, fostering team and coached individuals improving team dynamics.
• Maintained Storyboards, organized charts within JIRA and influenced best practices to team.
• IncorporatedTest Driven Development (TDD) and Continuous Delivery practices; leading to an increase in quality of delivered product and a decrease in production defects.
• Portrayed as a Proxy Product Owner, to facilitate the Product Backlog Grooming meeting to reprioritize the Product Backlog Item’s (PBI) as per the business/client value.
• Facilitated the Sprint Retrospective Meeting with the Scrum Team. Capitalized the meetings to build a collaborative work environment for the team.
• Allocated task and tracked issues using JIRA. Also, managed user stories and the Requirements Traceability Matrix (RTM) during the entire project duration.

Environment: Agile-Scrum, Rally, Java, Java Script MS Visio, MS Visio, MS Project, HTML, XML, SDLC, UML, Content management, Angular JS, Informatica, Oracle DB v11.2, Tableau v8.0, Web Services.

Confidential, Brooklyn, New York

Project Manager

Responsibilities:

• Analyzed the Business Process along with the prior project documentation for complete understanding of the project.
• ConductedCost-Benefit Analysis and Return on Investment (ROI) in order to mitigate certain risks associated with achieving the project objectives.
• Managed cross-functional teams, which comprised of SMEs, Business users, Developers, architects, QA engineers, and end users.
• Identified dependencies between applications to reduce risks and potential conflicts during project life cycle.
• Conducted Weekly Status Meeting, ensured project is on budget and schedule using Variance Analysis.
• Responsible for Project Staffing, Project Budget Control, generating and monitoring the project plan and schedule, coordinating project activity between various project groups, and status reporting.
• Mediated conflicts, developed and maintainedProject Risk Management Planand Communication plan.
• Developed and prioritized key deliverables likeProject Management Plan, Schedule Baseline, Scope Baseline, RTM, WBS, and WBS dictionary.
• Prevented Scope creep and managed project scope with business users.
• Handled change requests, suggested corrective actions, preventive actions and defect repairs.
• Effectively managed quality activities to reduce operational and maintenance costs.
• Updated Project documentation and was responsible for reporting project status/ progress to the management by performing Earned Value Analysis.
• Conducted interviews, brainstorming sessions and document analysis in order to understand and prepare a compliancedocument for the entire project team.
• Allocated task and tracked issues using JIRA. Also, managed user stories and the requirements traceability matrix (RTM) during the entire project duration.
• Prepared training curriculum and learning aids for computer systems.
• Performed User Acceptance Testing (UAT) in conjugation with the QA team.Involved in developing test strategies and assisted in developing test scenarios, test conditions and test cases.
• Provided the project plan progress to the management in the form of weekly/monthly dashboard reports.
• Attended PMO meetings to make sure projects followed the proper SDLC methodology.
• Reviewed and approved the PRD document for the developers.
• Assisted the team in writing and executing SQL queries.
• Used JIRA to allocate resources, track budget, and track risk issues.
• Utilized Excel Power User for annual planning and periodic forecasting of resources, projects and services.
• Maintained an up-to-date record of production issues and resolutions.
• Designed and reviewed the UML artifacts, process flow diagrams, and use case diagrams.
• Provided backup support for peer managers.
• Analyzed performance and capacity issues of systems / applications software and application components.
• Maintaining the inventory of the signoff artifacts on SharePointfor Legal and compliance team.

Environment: SDLC, SQL Server, UML, MS Visio, MS SharePoint 2010, HP ALM, JIRA, Microsoft SQL, TFS, Clarity, HP PPM, JIRA,SSIS, SSRS MS Visio, HTML, XML, MS Office Suite, Oracle DB v10.2, IBM Cognos, Web Services

Confidential, Overland Park, Kansas

Sr. Business Analyst / Project Manager

Responsibilities:

• Managed project charter, initiation, kickoff meeting, and stakeholder communication and management.
• Managed Weekly status and Monthly forecast, cost variance reporting, and managing the cost compliance.
• Communicated with stakeholders with the project updates, engaging them in the planned project activities.
• Managed budget estimates and cost compliance, managing costs, EVA, ROI, scope, schedules, quality, risk and procurements
• Created templates, guidelines, and best practices for project charter, requirements gathering, WBS, risk register, risk analysis, software quality, UAT, and project closure
• Created Work Breakdown Structures (WBS) and project schedule
• Identified critical path in MS project plan schedules including phases, milestones, resource tasks, workflow, dependencies, logs & status reports.
• Extensive use of GAP analysis as a tool in simulating gaps from AS IS process to a To Be process.
• Created project schedules, monitored and tracked the progress, cost and performance against plan
• Handled change requests, suggested Corrective actions, preventive actions and defect repairs.
• Conducted brainstorming sessions, facilitated workshops, and managed stakeholder expectations through stakeholder impact analysis
• Participated in Business Process Design discussion and brainstorming sessions.
• Maintained document repository on SharePoint to ensure that any change to the system’s documents is communicated effectively to the entire team and business users in a timely manner.
• Researched, analyzed, and determined appropriate course of action for complex practices, procedures and problems using Use Cases, Use Case Diagrams, Class diagrams in UML methodology
• Maintained Requirement Traceability Matrix (RTM) for tracking the progress of requirements.
• Created Test plan, Test Strategy, Test Case and Test script.
• Assisted the team in writing and executing SQL queries.
• Performed Data modelling and conducted normalization and de-normalization of the data as per the Online Transaction Processing(OLTP) and Online Analytical Processing(OLAP) frameworks respectively.
• Performed slicing and dicing of data marts in order to facilitate the analytical decision making process.
• Extensive experience in creating Data Repository, Source, Target Database for Extraction, Transformation and Loading (ETL) using Informatica.

Environment: Java, Java Script, SDLC, SQL Server, HP ALM, JIRA, Microsoft SQL, Microsoft Business Intelligence Development Studio (SSAS, SSIS, SSRS), MS Visio, HTML, XML, CSS.

Confidential

Sr. Business Analyst

Responsibilities:

• Analyzed the business process along with the prior project documentation for complete understanding of the project.
• Conducted interviews, brainstormingsessions and document analysis in order to understand and prepare a compliance document for the project team.
• PerformedGAP Analysis by understanding the as-is business process and to-be business process.
• FacilitatedJAD sessions and interviews with key stakeholders and SME’s for requirements gathering.
• Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Developed Activity Diagrams, Sequence Diagrams and USE Case Diagrams with GUI components along with the screen designs using MS Visio.
• Created sample wireframes to make system better understood by Business and Technology Teams.
• Developed Test Plans, Test Scripts and maintained Master Test Plan. Also, performed User Acceptance Test (UAT) and System Integration Testing (SIT).

Environment: Waterfall, MS Visio, MS Office Suite, UML, Windows XP, MS Project, SharePoint 2007.

Confidential

Presales Consultant

Responsibilities:

• Led development of RFP (Request for Proposals) submissions: Conducted prospective client’s needs assessment, proposed customized technical solutions, resulting in significant increased business of $5M
• Acted as a techno-commercial interface between Sales and Technical team to facilitate presales process
• Led development of project plans and associated communications documents, including risks, schedule, resources, issues, budget proposals, and communications plans
• Managed and negotiated stakeholder’s needs and expectations (sales, technical and delivery). Successfully obtained buy-in necessary for finalizing RFPproposals averaging $800K, on-time and on-budget delivery
• Coordinated with sales and IT teams on requirement gathering and verifying client’s requirements
• Identified and resolved inefficiencies in data management by designing a SharePoint repository site, resulting in improved turnaround time of proposal response by 32%
• Conducted win-loss analysis, analyzed sales performance, identified risk factors and proposed solution to senior management

Environment: MS Visio, MS Office Suite, UML, Windows XP, SharePoint 2007, MS Project.

Confidential

Software Engineer

Responsibilities:

• Developed software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Wrote well designed, testable, efficient code by using best software development practices
• RaisedSQL queries for extraction of data from databases
• Created website layout/user interface by using standard HTML/CSS practices
• Integrated data from various back-end services and databases
• Gathered and refined specifications and requirements based on technical needs
• Provided information by collecting, analyzing, and summarizingdevelopment and service issues.

Environment: MS Office Suite, UML, HTML, XML, CSS, Java, Windows XP, MS Project.