SUMMARY

• PMP certified Project Management Professionalwith 10 years of experience as a Project Manager /Lead Scrum Master/ Scrum Master/Senior Business Analyst specializing in consulting, business analysis, scheduling, stakeholder management, decision making, trust building, coaching, conflict management and communication management with well - balanced understanding of business relationships and cross-functionalteams.
• Expertise in Scrum and project management, technology relationships, product demonstration and product training. Hands on experience in various SM/PM tools such as: MS-Project, MS SharePoint server, Projector PSA, CA Agile Central, and HP PPM.
• Highly experienced in managing end-to-end project lifecycles including Scrum/Waterfall/ASAP methodologies, within budget and in a timely manner whilst meeting consistent high standards of quality, producing project deliverables.
• Managed local/global cross-functional teams of 10-15 including onsite-offshore model with extensive experience in creating Work Breakdown Structures (WBS) and financial trackers.
• Excellent in Vendor Management, presentations with the pre-sales teams to gain future contracts and maintaining excellent stakeholder relationship. Boosted future business opportunities worth USD 1 Million.
• Extensive experience in project planning, estimating, scheduling, risk planning, team leadership, interfacing with executive management, customer presentations, change management, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing, and hiring.
• Experience with OSAM,Scaled Agile framework (SAFe),Scrum (SMAC) and Project management (PMPcertified).
• Expertise in Scrum process facilitating scrum ceremonies - Sprint Planning, Daily Stand-Ups, Sprint Retrospective, Sprint Review and Grooming.
• Capitalizedinfluencing strategy of “commitment and consistency” to strengthen relationships with the client, team, and senior management which resulted in greater customer satisfaction and team productivity.
• Situational Leader with flexibility to wear multiple hats as per the need of the business with a goal to achieve coherence and collaboration.
• Proficient in writing user stories (INVEST format) and handling the requirement churn. Efficient at facilitating estimation and prioritization techniques such as planning poker, t-shirt sizing and MoSCoW respectively.
• Mentored 4 consultants for SAP materials management module who went on to get certification on the same.
• Expertise in Requirements Gathering, Documentation and Analysis with capability in prototyping documents models and attributes for consistency, completeness and risk minimization.
• Analyzed source systems, business requirements and developed user, functional and non-functional requirements. Proficient in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications focusing on workflow analysis, process optimization and visibility of the system.
• Conducted requirement-gathering sessions (JAD, Interviews, and brainstorming) with key stakeholders and SME’s in order to better understand and document requirements. This eventually would support in acquiring a product vision and increase the contribution in creating higher business value for the client.
• High expertise in tracing requirements throughout the development process and verifying adherence to Requirements Traceability Matrix (RTM). Hence, I have proven success in eliciting requirements, as-is and to-be analysis, GAP analysis, business process improvement, Risk Assessment and SWOT Analysis.

TECHNICAL SKILLS

Operating Systems: Windows 10/8/XP/Vista/7

Modeling Tools: MS Visio, Mockup Screen

SDLC Methodologies: Lean-Agile, Waterfall, ASAP

Business Skills: Change Management, Impact Analysis, and JAD sessions, SWOT Analysis, Project Planning, Project Scheduling and Project Budgeting.

Requirement Management: CA Agile Central, JIRA, Confluence, HP ALM, Track-It

Project Management Tools: CA Agile Central, MS Project, MS SharePoint Server, Projector PSA, HP PPM, Clarity

Testing Tools: HP QC v10.0, HP ALM v11.5, Load Runner

Financial Tools: MS Excel functions, Financial Statement Analysis, Financial trackers

ETL Tools: Tableau, SQL Server Data Tools, SAP Data server

Reporting Tools: Tableau Desktop, MS Office Suite, SAP BI

Languages: HTML, XML, SQL, jQuery

Databases: MySQL, MS Access, Oracle

Productivity Tools: MS-Office, Cisco WebEx, Lotus Notes, GoToMeeting, Cisco Jabber

PROFESSIONAL EXPERIENCE

Confidential, Minnesota

Project Manager/Scrum Master

Responsibilities:

• Executed comprehensive Project Management processes from initiation to Go-live using PM-Agilecustom methodology.
• Conducted risk brainstorming sessions to proactively identify risks. Frequently tracked, analyzed and communicated the risks to the stakeholders.
• Actively resolved conflicts utilizing collaboration and problem-solving techniques resulting in healthy team dynamics and increased efficiency. Managed escalations with the client project manager on a day to day basis.
• Weekly reporting of projects in terms of scope, schedule and cost. Attended weekly release meetings to make sure the projects are on track for the release.
• Facilitated the Scrum Processwith a strong emphasis on servant leadership for two scrum teams ensuring the team is focused on delivering value -This was achieved by effectivelyfacilitating Sprint Planning,Daily Scrum, Customer Review, Retrospection, Backlog grooming
• Facilitated estimation and prioritization of the user stories by using MOSCOW and Planning Poker.
• Analysis of the Sprint/Product Burndown Chartto calculate the team’s capacity and track sprint progress. This was then utilized for planning of the upcoming sprints.
• Cultivated a collaborative environment to increase harmony and co-ordination amongst various scrum teams. This was achieved by engaging the distributed team in fun activities such as “Know your team member” and quizzes.
• Empowered team members to facilitate self-organizing capabilities by coaching them the basic agile principles and creating a basic understanding of what to expect.
• Reported weekly progress of the project to the Release Train Engineer in Scrum of Scrum meeting as well as in the weekly release planning meeting.
• Resolved impediments faced by the scrum team at the team and the organizational level.
• Developed a calendar application in CA Agile central for effective tracking of team’s PTO (Paid time off) and other milestones. Also, presented the functionality to Agile PMO for other groups to implement the same.
• Developed and maintainedRisk Management Plansduring the PI planning and during the PI including feature risk identification, quantification, response development and control.
• Performed Impact Analysis, Feasibility Study, Cost Analysis with the SMEs and RTEto mitigate certain risks associated with the feature and feature output.
• Developed issue tracker to identify and track the issues to help the team concentrate on high priority issues and increase the visibility into the feature.
• Ensured successful execution of OSAM ceremonies such as PI planning working with the teams to size the stories and putting them into the sprints.
• Presented the team’s plan, dependencies and risks (proactive and predictive) to entire group.
• Strong practitioner of Kaizen to foster an environment for efficiency and rapid delivery.
• Successful utilization of Problem Solving/Collaborating technique for conflict resolution encouraging cohesive environment between the teams.

Environment: Lean-Agile, CA Agile Central,SharePoint, HP PPM,Oracle DB

Confidential, Louisville, Kentucky

Lead Scrum Master / Release Train Engineer

Responsibilities:

• Successfully guidedagile release train along with Product Manager and IT services head.
• Ensured successful execution of SAFe ceremonies of PI planning, Scrum of scrums, release train retrospectives and HIP sprint.
• Cultivated a collaborative environment to increase harmony and co-ordination amongst various scrum teams.
• Ensured successful resolution of impediments escalated by the scrum masters by successfully navigating through organizational structure.
• Effectively organized Release planning meeting to establish vision and commitment to successive Program Increments.
• Presentations to Portfolio stakeholders with program level plans and status updates to keep the visibility on the project as well as prepare for prospective risks.
• Empowered team members to facilitate self-organizing capabilities and achieve knowledge base by motivating them to attain certifications and trainings.
• Strong practitioner of Kaizen to foster an environment for efficiency and rapid delivery.
• Successful utilization of Problem Solving/Collaborating technique for conflict resolution encouraging cohesive environment between the teams.
• Situational leadership style that allows to be a servant leader for the successful implementation of SAFe framework.
• UtilizedPI burndown chart, Program performance metrics and Program Kanban board for tracking progress and ensure timely deliveries. Used Rally for tracking and presenting metrics.
• Strong practitioner of the ideology ‘Inspect and Adapt’ that helps to achieve complex adaptive targets.
• Established a de-centralized decision making framework that enabled higher employee engagement thereby resulting in higher quality services.

Environment: Lean-Agile, CA Agile Central,MS Visio, SDLC, UML, SharePoint, Informatica, Oracle DB v11i, Tableau v9.0

Confidential, Stamford, CT

Project Manager/Scrum Master

Responsibilities:

• Analyzed the Business Process along with the prior project documentation for complete understanding of the project.
• Utilized positive influencing strategy of ‘commitment’ to increase the engagement of the team and the stakeholders.
• Coached the team to adopt an ‘open ear system’ to listen to understand and not to respond. This helped in achieving trust from stakeholders.
• Motivated team members to go for certifications and implemented a system of ‘Thank you notes’ to implement an environment of mutual appreciation in the team.
• Conducted Impact Analysis, Feasibility Study and Cost-Benefit Analysisin order to mitigate certain risks associated with the achieving the project objectives.
• Conducted Weekly Status Meeting, ensured project is on budget and schedule using Variance Analysis.
• Responsible for Project Staffing, Project Budget Control, generating and monitoring the project plan and schedule, coordinating project activity between various project groups, and status reporting using MS Project.
• Developed and prioritized key deliverables like the Project Management Plan, Schedule Baseline, Scope Baseline, RTM, WBS, and WBS dictionary.
• Prevented Scope creep and managed project scope with business users.
• Updated Project documentation and was responsible for reporting project status/ progress to the management by performing Earned Value Analysis.
• Conducted interviews, brainstorming sessions and document analysisin order to understand and prepare a compliancedocument for the entire project team.
• Conducted JAD sessions& one-to-one interviews with stakeholders and SME’s for requirements gathering.
• Allocated task and tracked issues using JIRA. Also, managed user stories and the requirements traceability matrix (RTM) during the entire project duration.

Environment: Scrum-Waterfall Hybrid Methodology, CA Agile Central, MS-Visio, SDLC, MS Visio, MS Project, MS SharePoint 2013.

Confidential, Indianapolis

Project Manager

Responsibilities:

• Analyzed the Business Process along with the prior project documentation for complete understanding of the project.
• Utilized positive influencing strategy of ‘commitment’ to increase the engagement of the team and the stakeholders.
• Coached the team to adopt an ‘open ear system’ to listen to understand and not to respond. This helped in achieving trust from stakeholders.
• Motivated team members to go for certifications and implemented a system of ‘Thank you notes’ to implement an environment of mutual appreciation in the team.
• Conducted Impact Analysis, Feasibility Study and Cost-Benefit Analysisin order to mitigate certain risks associated with the achieving the project objectives.
• Conducted Weekly Status Meeting, ensured project is on budget and schedule using Variance Analysis.
• Responsible for Project Staffing, Project Budget Control, generating and monitoring the project plan and schedule, coordinating project activity between various project groups, and status reporting using MS Project.
• Developed and prioritized key deliverables like the Project Management Plan, Schedule Baseline, Scope Baseline, RTM, WBS, and WBS dictionary.
• Prevented Scope creep and managed project scope with business users.
• Updated Project documentation and was responsible for reporting project status/ progress to the management by performing Earned Value Analysis.
• Conducted interviews, brainstorming sessions and document analysisin order to understand and prepare a compliancedocument for the entire project team.
• Conducted JAD sessions& one-to-one interviews with stakeholders and SME’s for requirements gathering.
• Allocated task and tracked issues using JIRA. Also, managed user stories and the requirements traceability matrix (RTM) during the entire project duration.
• Prepared training curriculum and learning aids for computer systems.
• Performed User Acceptance Testing (UAT) in conjugation with the QA team. Also, created an error repository and managed the testing process with the QA team.
• Monitored migration of data for Data Warehousing using ETL tools such as Informatica power center. Also, raised SQL queries for extraction of data from different data marts.

Environment: SDLC, SQL Server, MS Visio, MS Project, HP ALM, JIRA, MS Office Suite, IBM Cognos

Confidential

Project Manager

Responsibilities:

• Managed stakeholder communication and management while adhering to SLA.
• Managed Weekly status and Monthly forecast, cost variance reporting, and managing the cost compliance.
• Identifying resources, project induction training, conducting requirements work group sessions.
• Communicating with all stakeholders with the project updates, and engaging them in the planned project activities.
• Directedfeasibility study, requirements analysis, systems design, development, programming, testing, QA, QC, implementation, and documentation.
• Managed budget estimates and cost compliance, managing costs, EVA, ROI, scope, schedules, quality, risk and procurements
• Created templates, guidelines, and best practices for requirements gathering, risk register, risk analysis, software quality, UAT, and release procedure.
• Extensive use of GAP analysis as a tool in simulating gaps from AS IS process to a To Be process.
• Created and executed project schedules, monitored and tracked the progress, cost and performance against plan
• Handled change requests, suggested Corrective actions, preventive actions and defect repairs.
• Conducted brainstorming sessions, facilitated workshops, and managed stakeholder expectations through stakeholder impact analysis
• Gathered business requirements by conducting JAD sessions, interviewing business users and stakeholders, conducting one to one sessions and consulting existing systems documents.
• Participated in Business Process Design discussion and brainstorming sessions.
• Maintained document repository on Knowledge link to ensure that any change to the system’s documents is communicated effectively to the entire team and business users in a timely manner.
• ManagedRequirement Traceability Matrix (RTM) for tracking the progress of requirements.

Environment: ASAP Methodology, SAP-BW/BI, ABAP, PR/CR tool

Confidential

Senior Business Analyst

Responsibilities:

• End to End implementation of the Materials management/Procure to Pay (MM/P2P) module usingASAP methodology.
• Preparation of as-is document, Business blueprint document, Configuration document, test scripts and user manuals.
• Responsible for integration testing, user acceptance testing (UAT) and sign-off of the UAT.
• Created LSMW’s and BDC’s for cutover data migration with an accuracy of 95%. Developed a crossover sheet for mapping legacy data with SAP system requirement to achieve accuracy of 100%.
• Conducted training for SAP super users for various processes inProcure to Pay such aspurchasing, inventory management and invoicing.
• Motivated cross-functional team of 4 to come up with a solution to a typical requirement for account assignment for consumption entries.
• Lead a team of two junior MM consultants for the implementation of Materials Management module. Mentored one of the consultants for MM module.
• Presentations for specific processes such as subcontracting, intercompany stock transfers, consignment and third party orders for process improvement and optimization.
• Prepared functional specifications document (FSD) for custom reports and functional testing for the same.
• Prepared standard data migration tools that can be utilized across the organization. Published various white papers on the internal knowledge portal of the organization.
• Successful implementation of the SAP system with little post go-live issue making it an extreme implementation in the organization to be set as an example for other projects.

Environment: ASAP Methodology, MS Visio, MS Office Suite, Windows XP, SAP Solutions Manager.

Confidential

Business Analyst

Responsibilities:

• Analyzed the business process along with the prior project documentation for document analysis in order to understand and prepared a configuration document for the project team.
• PerformedGAP Analysis by understanding the as-is business process and to-be business process for enhancing the existing processes in place.
• Facilitatedone-to-one interviews with key stakeholders and SME’s for requirements gathering.
• Complete understanding of the project for materials management module.
• Conducted corporate trainings nationwide that improved customer satisfaction to 96%.
• Conducted interviews, brainstorming session for process improvement.
• Prepared Functional Specification Document (FSD).
• Immediate resolution to PRs according to Schedule Level Agreement (SLA).
• Developed Test Plans, Test Scripts and maintained Master Test Plan. Also, performed User Acceptance Test (UAT) and Systems Integration Testing (SIT).

Environment: ASAP Methodology, MS Visio, MS Office Suite, Windows XP, SAP Solutions Manager.

Confidential

Software Engineer

Responsibilities:

• Developed software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Wrote well designed, testable, efficient code by using best software development practices
• Worked on the POC for Inventory management system for Gujarat Police.
• Created website layout/user interface by using standard HTML/CSS practices
• Gathered and refined specifications and requirements based on technical needs
• Created and maintained software documentation
• Improved subject knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment
• Provided information by collecting, analyzing, and summarizing development and service issues.

Environment: MS Office Suite, Star UML, HTML, XML, CSS, Java, Windows XP, MS Project.