Project Lead Resume Dallas, TX - Hire IT People

SUMMARY

16+ years of IT experience, the last 10+ years of which was involved in extensive CRM full cycle application implementation.
Analysis, design and development of Global Sales Applications for Confidential Quote to Order process
Excellent at analyzing and creating business requirements, functional specifications and use case documents
Extensive experience with customer feedback received through multiple tiers. Classifying them into different categories.
Domain knowledge of CPQ, Contract and Revenue Management, ERP
Experience with SalesForce.com system administration features - user setup, roles, profiles, queues and groups.
Knowledge of configuration application components such as tabs, apps, links and workflow rules
Followed Agile and Waterfall methodologies across various implementations
Excellent communication and interpersonal skills to work effectively with subject matter experts (SME), business teams, technical teams and act as a liaison between business and IT

TECHNICAL SKILLS

Software: Salesforce, Oracle R12 Configurator, Oracle Quote to Order, Siebel, Documentum, Java, Java Script, VC++

Project Management: MS Office, Rational Portfolio Manager

QA: HP ALM

DBMS: DB2, SQL & Oracle

Support: Confidential Service Now, Remedy

Methodologies: Waterfall, Agile

Document Management System: MS SharePoint

PROFESSIONAL EXPERIENCE

Business System Analyst

Confidential, Sunnyvale, CA

Responsibilities:

Created functional specification documents (FSD) for new product introductions (NPI) and enhancements for the Sales Quote tool based on analysis of business requirement documents (BRD)
Drove design requirements and reviews with the business product owners, development and QA teams
Executed data mapping validation against the data loaded in Oracle R12 instance
Analyzed NPI effort and worked with functional teams (pricing, quoting etc.) to prioritize IT release scope
Performed functional testing of the entire Quote to Order process and delivered release changes on-time with zero defects
Reviewed and provided feedback to QA team for test script scenarios and test cases
Participated in post-production defect validation & RCA meetings
Followed Agile methodology throughout the release process

Environment: Oracle Configurator, Salesforce, ALM, Oracle 11.5.9

Technical Consultant/Analyst

Confidential, Sunnyvale, CA

Responsibilities:

Reviewed and analyzed business requirements to the Configurator topics of the Quote of Order processes. Mapped the business requirements to technical requirements
Created design documents, test strategy and test plans for all developmental and functional changes
Participated in design, coding and release of major NPIs & enhancements in eConfigurator tool for enabling sales and channel partners to customize quotes for Confidential products and systems
Created large number of complex customizable products with more than 3,000 products and close to 5,000 rules. Effectively used mini-CPs to reuse common functionality across platforms
Implemented “Dynamic Smart Parts” to generate part numbers for products and bundles defined in customizable products
Customized browser scripts and web templates
Integrated Siebel eConfiguration and aMind Framework to perform faster accessibility and usability of Quote Configuration to provide better system performance
Worked on SalesForce.com implementation for account, contact, opportunity creation etc.

Environment: Siebel 8.0/7.5.3, Product eConfigurator, Configuration, eScript, Assignment Manager, Siebel Sales, Oracle 10g

Project Lead

Confidential, Dallas, TX

Responsibilities:

Led a team of 15 consultants and mentored the team on various functional testing related activities
Sized and allocated change request, reviewed test case documents, led functional testing and coordinated with the client on day to day activities
Coordinated with design team on functional change request document and worked with the development team on code readiness for functional testing
Analyzed the requirements and prepared technical test reports by formulating queries using Siebel Data Model Reference. Functional test reports were used across geographies
Worked with development team to address product defects and provided assistance in procuring and testing workarounds and fixes
Actively involved in testing and fixing post deployment issues

Environment: Siebel 7.5.3/7.8 Client/Tools, DB2, AIX, Siebel EIM, EAI, Configuration, Siebel Sales

Software Engineer

Confidential

Responsibilities:

Configured various objects using Siebel tools
Implemented workflow rules and actions to meet requirements
Performed integration of Siebel and Documentum product to store customer documents
Used EAI interface to integrate Siebel with other product processors
Used eScripting and Siebel Application Administration tasks to develop code scripts
Executed unit test cases to perform unit and system testing

Environment: Win 98/NT/2K, Win NT Terminal Server Edition with Citrix Metaframe, Siebel Financial Services 2000, Documentum and Oracle 8.1.6