Project Manager Resume
ArizonA
SUMMARY
Results-oriented Business Analyst with experience and proven track record as consultant developing and improving client business processes and implementing new business systems. Expertise managing software development projects from conception to implementation, systems and process analysis, competitive analysis and writing design documents. Proven record of successfully leading technical teams in high-risk, high-profile projects and managing multiple projects at once. Excellent planner skilled at building a strong team environment and fostering good communication. Broad experience across all ranges of the business environment. Hands on experience with:
- Partnering with customers to identify, evaluate & develop solutions
- Requirements Docs, Training Docs, White Papers & Presentations
- Planning, conducting and facilitating business requirements analysis sessions
- Database design & software design, software debugging
- MS-Visio, MS-Project, MS-Office Suite
- Project Management – PMP certified, PERT estimating & project scheduling
- Oracle, Microsoft, MySQL & AS/400 Databases
- Creating test scripts & test plans, executing U.A. testing
- Software Development Life Cycle, , web-site development, HTML, CSS, debugging
PROFESSIONAL EXPERIENCE
Confidential,Scottsdale, Arizona 1996-2008
Business Analyst / Project Manager 1996-2008 Lead the consulting teams that customized and implemented JDA software applications at multiple customer sites. Consistently generated verifiable profits to JDA of no less than twice my cost (net/net) to the company.
· Elicited project Vision, Scope and Schedule from customer stakeholders through proven requirements management practices such as stakeholder interviews, requirements workshops, site visits, storyboarding, Business Process Mapping, Gap Analysis and workflow mapping, use cases and prototyping.
· Created Functional Requirements Documents, Technical Requirements Documents, Test Plans and Test Scripts, User Manuals and Training presentations.
Introduced and coordinated implementation of “best practice” Project Management policies and procedures throughout the consulting division resulting in a standardized approach to PM across the practice. This allowed us to standardize and formalize training and facilitate moving project managers into and out of existing projects with no loss of control.
Demonstrated proven results ranging from a small local project with a single staffer to multi-million dollar projects with staff spread around the globe, consistently delivering projects within scope, time and budget.
Designed, coded and implemented customer-specific modifications. Analyzed and debugged data-streams (proprietary and EDI) for communications between distributed customer databases, between customer and credit/debit processors, and B2B information including RFQ, Purchase Orders, Shipping Confirmation, Bills of Lading and Receivables & Payables.
11 years proven consulting experience with clients in the US and UK. Some of my clients:
Confidential,Waco, Tx 1993-1996
Owner
Developed and marketed Fitness Club Management software and Check Drafting software. Built the company from the ground up to 200 customers nationwide before selling it in 1996.
· Designed and coded both programs. Worked with customers to identify and design additions and enhancements to the program. Managed staff of 7.
EDUCATION
- Bachelor of Music, Composition
- Confidential,University, Waco Texas
Partially Complete – Master of International Business
Confidential,University London England
CERTIFICATIONS
Project Management Institute: PMP
Essential Facilitation: Interaction Associates
Effective Leadership: Interaction Associates
Certified Toastmaster – Toastmasters International