More than 15 years of IT experience:

• Large- and small-scale project planning and management
• Business analysis
• Workflow automation and streamlining processes
• Cloud architecture and migrations including on-premise-to-cloud and cloud-to-cloud
• Architecture and network design including capacity and scalability planning
• Contractor/employee hiring and management
• Virtualization / IT environment optimization
• User training on a wide variety of systems
• Disaster recovery
• Vendor and telecom / technology partner relationship management
• Contract, licensing, purchasing evaluation and negotiation
• System administration and desktop and client support

Professional Experience

Confidential

8/2005 – current

Senior Consultant / Project Manager

Waltham, MA

• Coordinated all facets of client projects including selection and management of subcontractors.
• Customized and implemented numerous solutions according to client-specific requirements.
• Migrated SharePoint and Exchange from on-premise servers to cloud services including Office 365.
• Designed networks and maximized bandwidth optimization options.
• Implemented remote access systems via local SBS server or hosted Citrix solution.
• Technologies utilized: Office 365, Microsoft SharePoint 2003/2007/2010, Windows 2008/2003 Server, Active Directory, Exchange 2003/2007/2010, HyperV, Citrix, IIS, Windows Small Business Server 2003/2008, Symantec Antivirus Corporate edition, Symantec EndPoint, SharePoint Designer, PowerShell Scripts, TCP/IP, Windows XP, Windows 7.

WSC Projects:

• Designed and architected a system to automate management of funding requests and approvals for a major NGO. Specked out the system and coordinated the requirements of well over 30 far-flung departments. After in-depth analysis of the current process, designed a solution to meet the clients’ specific needs, then managed a team of SharePoint architects and developers to build the site to the client’s specifications, employing an Agile process to engender end-user engagement and satisfaction.
• Designed, engineered and built a custom policy server SharePoint platform for the organization and management of a major hospital’s policies and procedures, meeting HIPAA and other regulatory requirements. The site enables users to manage policies and documents, sort and categorize them, and employ custom, metadata-based search for individual terms or keywords and phrases. Administrative controls ensure that only those authorized to do so can alter existing policies.
• Designed and built a SharePoint application to manage the search for an organization\\\'s chief operating officer. The site contained a repository for resumes, curricula vitae and other relevant documents. It included a discussion board that enabled the hiring team to post comments and incorporated a calendar to facilitate the interview process.

• Created a custom SharePoint application to facilitate the management of virtual machines. The tool enabled IT management to quickly assess the resources of each server, where they were hosted, the load demands on each server and, so on. The end result was a single-point dashboard.
• Architected and built a SharePoint interface for an enterprise ERP system. Users were experiencing difficulty extracting relevant information from the legacy system\\\'s reports. The project enabled the viewing of real-time reports, simplified existing data correlation functions, and incorporated the ability to add new parameters.
• Designed and created a sales activity upload tool in SharePoint to simplify reporting from the field. Sales needed the ability to input data into an existing ERP system from multiple devices in the field. The end result was a spreadsheet that could be sent to a specific email address for instant uploading to and integration with data that was visible company-wide.
• Upgraded a SharePoint installation by skipping a generation, from SharePoint Portal Server (2003) to SharePoint Foundation Server (2010), a project that encompassed significant changes in system requirements and SharePoint functionality.

Confidential

6/2008 – 6/2009

Head of IT/Senior Systems Administrator

Boston, MA

• Reduced IT operating expenses more than 26% by identifying and eliminating wasteful spending and renegotiating vendor contracts while concurrently increasing service levels.
• Created IT budget in comprehensive, easy-to-read style including quarterly capital and operational cost breakdowns.
• Built custom companywide SharePoint site. Increased level of communication and collaboration between employees, vendors and clients. Created and led interdepartmental focus group to determine how to best standardize existing workflows and processes.
• Researched technologies and vetted vendors, then planned and implemented backup project, including negotiating purchase of hardware and ongoing support.
• Tested and recommended mobile smartphones and related technology for use by company executives.
• Technologies utilized: Windows 2008/2003 Server, Windows 7 rc1, Exchange 2003/2007, Windows SharePoint Services, NetScreen 25.

Confidential

7/2003 –7/2005

Senior Systems Administrator

Natick, MA

• Managed four key areas: IT, international network operations and infrastructure, Telco and PBX services, and physical security for scientific laboratories and office facilities throughout the western hemisphere.
• Designed networks on global scale and reviewed bandwidth optimization options.
• Managed and worked with IT staff to develop and revise departmental policies and procedures.
• As Head of Security re-vamped security policies and did complete purge of systems.
• New hardware rollout and new software image design. Managed assembly line of personnel for roll out.
• Designed and implemented custom WiFi access system utilizing Microsoft VPN for security.
• Technologies utilized: Windows 2K3/2K/NT server, Lotus Notes 5/6, Windows XP, Symantec Antivirus, Ghost, Kixtart, Shell Scripting, VNC, NetMeeting, AD, VPN, TCP/IP, and Meridian for telecom.

Health Resources

6/2002-5/2003

Network Administrator

Woburn, MA

• Rolled out TrendMicro OfficeScan enterprise-wide anti-virus solution.
• Developed plan for Active Directory implementation.
• Configured and deployed RightFax for enterprise-wide desktop faxing with Exchange integration.
• Developed a remote access system that complies with current HIPAA regulations.
• Conducted training seminars for Outlook 2000 and RightFax.
• Technologies utilized: Windows 2K/NT server, Exchange 5.5, Novell 3/4, Shell Scripts, TrendMicro, TCP/IP, IPX, RightFax, NetMeeting, Windows 2000.

Confidential

1/2001 - 8/2001

Systems Administrator

Newton, MA

• Assisted with design, preparation and upgrade of network infrastructure. Upgraded 21 servers to Windows 2000 while rolling out 8 new servers to the corporate headquarters and 3 remote offices.
• Implemented Active Directory to ease communications while providing centralized network administration.
• Consolidated and upgraded 3 Lotus Notes 4.6 e-mail servers on NT to one Lotus Notes 5.08 server on Windows 2000. Consolidated all financial services and applications to one central and secure server.
• Evaluated, tested, and rolled out Norton Anti-Virus as enterprise-wide anti-virus solution.
• Conducted training seminars for Windows 2000.
• Technologies utilized: Windows 2000/NT server, AD, IIS, VPN, Symantec Antivirus Corporate edition, Lotus Notes 4/5, TCP/IP, Ghost, VNC, NetMeeting.

Various contract IT positions between 1997 and 2000 utilized an array of then-current and proprietary technologies and applications.

Partnerships

• Microsoft Cloud Essentials Partner
• Symantec Registered Partner
• Dell Registered Partner
• Drobo Authorized Partner

Cloud and Virtualization Systems

• Office 365
• SharePoint online
• Exchange online
• Lync online (formerly Office Communicator)
• Hyper-V 2008r2
• VMware
• XenServer

Server Applications

• LAN/WAN support with TCP/IP and IPX on Dell, Compaq and HP hardware
• Windows 2008r2/2008/2003/2000 and NT 4.0 administration
• Active Directory and NT domain planning, implementation
• Internet Information Server (IIS, FTP, HTTP) multiple-domain setup
• Remote Access Server -- VPN
• User manager for domains, Server Manager and DHCP manager
• Boot loader, TCP/IP configurations
• SharePoint 2010/2007
• Nintex Workflow 2010
• Search Express
• MS Exchange 2010/2007/2003/2000/5.5 advanced administration
• Outlook Web Access
• Outlook Mobile Access
• Blackberry Enterprise Server
• Anti-Virus Systems architecture administration
• Symantec Endpoint and Anti-Virus Corporate edition 10/9/8/7, planning, implementation
• McAfee Total Virus defense planning, implementation
• Trend Micro NeatSuite planning, implementation
• Scripting: Windows, Shell, Kixtart.
• Lotus Notes planning, implementation and administration
• Backup systems administration
• EMC Avamar
• Back-up Exec design and implementation
• ArcServe 2000

Client Applications

• Windows 7/Vista/XP/2000/NT setup, configuration and support (remote)
• Windows Phone 7, Windows Mobile 6.5/6.1/6.0/5, Smartphone, Palm OS, and Blackberry
• MS Outlook – 2010/2007/2003/XP/2000/98/97, Lotus Notes 4.x, 5.x and 6.x
• Office 2010/2007/2003/XP/2000/97/95