Summary:

• 7+ Years Professional Experience as Project Manager/Business Analyst with strong knowledge of ecommerce industry & experience in organizing and managing sunglasses in EBOs/ EOPs of Flying Machine and Mega Mart.
• Experience in complete Software Development Life Cycle involving analysis, design, development, deployment, testing, documentation, debugging and maintenance of Software Applications in Web and client/server environment .
• Rich Experience in IBM Websphere Commerce Suites 5.6, 6.0.0.1 and 7.0.0.3,experience on customization of IBM Websphere Commerce Accelerator, customization of IBM Websphere Commerce Stores Front.
• Experience in tracking and manage sales and inventory, new product dispatch and replenishments.Experienced in preparing and managing Sales Data & GRNs of each account and forward to accounts and Strong experience in RUP Business Modeling process.
• Extensively worked solutioning and designing customizations on B2C, Extended Sites model in IBM Websphere Commerce.
• Responsible for global service management of Directory Services, Active Directory, User Provisioning, Web access management, PKI, RSA SecurID and Identity Federation Services
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Hands on experience on integration of websphere commerce with payment systems like paymentech, Bill Me Later, Paypal and vme,Hands on experience on data migration with IBM Websphere Commerce 7.0 dataload utilities .
• Project leadership and resource management for wide array of enterprise infrastructure projects including deploying Ping Identity single sign - on solution, PKI, User Provisioning services utilizing SailPoint identity solution .
• Assisted senior management in the preparation and implementation of sales strategy. Manage multiple ecommerce sites and responsible for uploading products into those (Snapdeal, Lenskart, Jabong, Myntra, Flipkart, Naaptol & Tradus etc.)
• Well versed with SEO implementation techniques and customization using IBM Websphere Commerce.
• Experienced in generating credit note on Voyager / SAP system of Brand against short received stock and RTVs and also generating invoice.
• Worked on ATG JSP part with dsp tag library and on Product Catalog, Pricing, Buddy and also worked on on ATG ecommerce site with for Fortune 100.
• Mentored and trained junior developers on the IBM WebSphere Commerce frame work, Created solution outline documentation as it relates to the technical design solution.
• Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
• Invalidating catche for products that not updated by data loads, Dynacatche invalidation, specific Cache invalidation for WebSphere Commerce7.0.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
• Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.

TECHNICAL SKILLS:

• SDLC
• J2EE
• IBM WebSphere Commerce 7.0.0.3
• IBM WebSphere Commerce 7.0.01
• IBM WebSphere Commerce Server 5.6
• IBM WebSphere Commerce Server 6.0
• IBM Websphere MQ
• Object Oriented Analysis and Design (OOAD)
• Rational Unified Process (RUP)
• Unified Modeling Language (UML)
• Rapid Application Development (RAD)
• Joint Application Development (JAD)
• Managing eCommerce Operations
• Internet Marketing
• Web Analytic.ECommerce Technologies ATG - DAS
• DPS
• DSS
• DCS and B2C Commerce - Versions 9.3
• 10.1.2
• 10.2 ATG CA
• ATG Merchandizing
• Endeca . ATG B2C Commerce
• ATG 2007.1 Platform
• Open cart ecommerce
• ATG9.1
• ATG10
• SAP CRM 7.0
• SAP CE 7.1
• SAP CRM ECOMMERCE
• SAP NWDS & NWDI
• Ajex
• Jquery
• Os-ticket.OOAD (OOA/OOD)
• RUP
• UML
• Agile
• Waterfall
• QA.

PROFESSIONAL EXPERIENCE

Confidential - Montvale, NJ

Commerce Project Manager

Responsibilities:

• Working with an enterprise class eCommerce platform such as ATG, IBM WebSphere Commerce, Escalate Retail, Sterling Commerce, Microsoft Commerce, etc.
• Responsible for the project management of major projects focused on Identity and Access Management program.
• Involved in reverse engineering of clients legacy system and laying down the foundation of new stores on existing Websphere commerce extended sites model.
• Worked on designing custom workflows using CA's Workflow designer tool for custom approval \ workitem based application access requests
• Custom tools upgrade client had created marketing, merchandising, promotion and product tools to support their custom web application which needed to be re-architected to work with ATGs eCommerce suite .
• Involved in doing analysis and solutioning of major components modeling them in to Websphere Commerce architecture.
• Worked on integration of websphere commerce with DOM (Distributed Order Management system). Involved in integration Commerce Site with Bazaarvoice Ratings & Reviews System.
• Developed business process models in RUP to document existing and future business processes. Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite.
• Involved in designing data base field mapping with Websphere commerce out of the box fields and created custom tables based on the requirement.
• Worked with AT&T involves developing Web Application for B2B users and implementation of various network components required for the Messaging and Storage Service platform, Operation Support System (OSS) & Billing in ecommerce domain.
• Met with client groups to determine requirements and goals. Utilized Rational Unified Process(RUP) to configure and develop process, standards, and procedures and create a Business requirement Document.
• WebSphere Commerce Installation and Cluster setup, wcserver.xml updates, creating and new cluster members.
• Strong understanding and Experience is required in the following areas: Identity Management, Role Based Access Control, User Access Certification, Web Single Sign-on, Federated Identity Specialized in Identity & Access Management and Governance strategies, technologies and methodologies across a broad range of technology solutions and industry verticals.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Develop Logical and Physical data models that capture current state/future state data elements and data flows using Erwin.
• Customized IBM Websphere Commerce Accelerator to fulfill product creation, catalog and category association.

Confidential - White Plains, NY

Business System Analyst

Responsibilities:

• Supported during launch of the improved new Bodybuilding.com ATG Store site that did production defects analysis and fixes.
• Tunned commerce serve JVM and catching preferences for fast data processing, updating WebServe content using through Network mount setup.
• Lead efforts for implementation of custom Product Comparison which offers ability to compare the various ten thousands of products offered by Bodybuilding.com.
• There are many custom features implemented over the OOTB ATG framework like Wish Lists, Comparison, Gift Certificates, Product Rating, Order Tracking, Extended Shipping Calculator, Free Gift implementation. Experience in handling teams with typical AGILE cycles with key focus in improving the productivity and quality with every iterative cycle.
• Expertise in automation of Web Sphere Application and Portal Server of installation and creating new application servers, Deployment scripts.
• Revenue generation by selling Moserbaer products (LEDs, Pendrives, CDs, Movies) online on different ecommerce portal like flipkart, infibeam, homeshop18, indiatimes, rediff etc.
• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Worked in providing production Support of various ecommerce. Modules - browse, search, checkout, promotion and pricing, and product management and content management - of a leading apparel retailer in US .
• Installed Red hat enterprise Linux on the Intel based server.Configuration of WebSphere MQSeries Objects Involved in Tuning of WebSphere Application Server for performance improvements.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Utilized the 80-20 rule to prioritize and in corporate the critical features. Used Time-Boxing techniques to finish within set time frames.Provided production Support for Ecommerce for a leading apparel retailer in US.Involved n the creation of new E-Commerce Products (Arrival Notices and Customized Reporting).
• Developed Scripts for the entire environment, Configured the Configuration manager and Message broker Designed and developed Message flows according to the requirement Worked on WebSphere MQ Clustering for High Availability and workload balance Configured WAS for WMQ JMS Provider.
• Accumulated system requirements from various departments through surveys and interviews. Involved in Prioritizing the defects and writing business requirements to resolve them.
• As an e-commerce developer and consultant, involved in development teams in defining, integrating and implementing ATG solutions, actively involved in project design and reviews.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Implemented the ATG platform to serve as a primary vehicle for the various self-care and ecommerce capabilities.
• Involved in gathering, analyzing business rules, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and Reports.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Worked on the Business Objects Data Insight to analyze and monitor the claims reports.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies

Confidential - Colorado Springs, CO

Business System Analyst

Responsibilities:

• Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Responsible for installation Build Forge 7.0/7.1,Hudson RAFW frame work server for Automating Web Sphere Environment.
• Part of team conducting logical data analysis and data modeling JAD sessions, communicated data-related standards.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Responsible for installation, configuration and maintenance of Web Sphere Application Server (Base and ND), Web Sphere Portal Server, Web Sphere Commerce server Weblogic, Web Sphere MQ in a heterogeneous environment. Installed and configured sterling commerce product 9.1, and setup environment from dev through prd.
• Worked on a Java based web application used by the call center associates developed by Chordiant, on Java code base using the J2EE architecture.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Conducting JAD sessions with team for understanding and documenting requirements for further additions.
• WCS commerce application builds and deployments support, installations and fixpack upgrades. Tuning the JVM, database connection pools, GC, Min and Max heap size configured, developed automated build and deployment, configuration scripts for WebSphere7.0 thorough wsadmin scripting.
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.Responsible for providing analytical support in the Design, Development and Implementation of Project. Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Confidential, Portland, OR

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead and experience in hands-on involvement in eCommerce projects.
• Experience in IT or eBusiness, including experience with e-commerce, web application development, or other eBusiness solutions.
• Setting up of Ecommerce vertical, business development, strategy, team, website, payment integration.
• Using dynamic catch services for WebSphere Commerce clustered environment, using servlet catching, diskoffload, command catching services.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Implemented the ATG platform which will support customers for shopping online for new devices, plans, and services. Different types of users like simply consumer, Government, Corporate etc. can purchase mobile phones, plans, services and accessories according to the policies for the user.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.Developed UML Use Cases using Rational Rose and developed a detailed project plan with emphasis on deliverables.
• Assessing environment and system level support for required for sterling9.1, WebSphere Commerce server 7.0/8.0. Sterling agent setup and MQ integration and support.
• Designing and customizing data models for Data warehouse supporting data from multiple sources
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation.
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Strong understanding of ATG architecture and has experience in DSP tag libraries, droplet, formhandlers, ATG repositories, BCC, CSC.
• Worked closely with the data model team to review the data model and validate them.Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents.
• Installing & configuring WebSphere PartnerGateway 6.0/6.2, Installing & configuring Websphere Process Server Administered Clustering of MQ qmgr on different platforms (Solaris, Linux & Windows).
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.