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Deputy Manager Resume

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Professional Experience

  • Confidential,Deputy manager – Networks
    Since September 2008
  • Confidential,Cluster Head – FO
    From June 2007 to August 2008
  • Confidential,Engineer – FO
    From Feb 2006 to June 2007
  • Confidential,Engineer – FO
    From August 2003 to February 2006
  • Confidential,Field Engineer 
    From July 1999 to July 2003

Present Situation:

Working in Confidential as a Deputy manager – Networks

Job Responsibilities

  • Over all responsible for Managed Services (O&M) performance, SLA and KPIs of the network.
  • Compilation and Sign-off O&M KPIs with the vendor organization
  • Drive Improvement projects activities related to O&M
  • Regular KPI reviews within the circle, and set long-term improvement plans and follow-up.
  • Single point Interface for the circle account for engaging vendor O&M teams
  • Process Audit and ensure compliance
  • Ensure project deliveries contract and establish processes for smooth delivery of services
  • Effective optimised Monitoring O&M Expenses within budget
  • Co-ordination with the OFC vendor( TTSL), to maintain the media services with in the KPIs
  • Co-ordination with the Infra vendors ( WTTIL/QTTIL/Indus), to maintain the services related with Electrical and civil.
  • Co ordination with Equipment suppliers(HUAWEI) for Break down rectification, corrective and Preventive Maintenance
  • preparing and submission of all reports related to O&M operations
  • Conducting Pre Installation Check survey for the WTTIL & QTIL offered sites
  • Conducting survey for Msc, Bsc locations.
  • Analysing the Quality part of Installation at MSC, BSC and Site location
  • Co-ordinate with vendors for delivery of the materials for the sites
  • To Ensure the Project materials delivery and availability on time, at the time of new site integration and commission

Previous situation

Worked in Confidential as a Cluster Head - FO

Job Responsibilities

  • To be responsible for the monthly sites rollouts and achieving the customer targets.
  • To Ensure the Project materials delivery and availability on time, at the time of new site integration and commission
  • To Monitor the Team’s performance and to share the load to the team accordingly thru the WFM( Work force management) tool.
  • To Apply CAM ( Capital Asset Movement) and MR ( Materials request) forms to the Ware house and Co-ordinate with them for delivery of the materials for the new/ old sites accordingly.
  • To be responsible to maintain the Customer’s Network quality, by organizing the team for the MBC integration, Traffic node installation, Minilink-E capacity up-gradation.
  • To Ensure the Customer’s target KPI ( Key performance Indicator), by Coordinating with D&P team ( Design and Planning ) for any network related issues.
  • To maintain the Cost centre by controlling the resources with cost effectiveness.
  • To organize the E1s required for the site by Coordinating with the BTNL and BTSOL teams.
  • To Co-ordinate with the Infra, Electrical and Civil team for the BTS room space and EB availability for the new sites.
  • Co-ordination with Lease line/Fiber Connectivity Providers
  • To clear and verify the monthly Bills of all ASP and AMC vendors during Projects Network implementation.
  • To co-ordinate with Customer’s commercial team to clear if any Access, Rent, Contract etc., related issues at the sites.
  • BTS Alarm monitoring from BSC’s and to take care first level alarm clearance.
  • Up gradation of BTS sites to increase network traffic load capacity for the network quality.
  • Loading of new versions of BTS software for better network coverage.
  • To perform the Network performance analysis.


Worked in Confidential as Engineer-Field Maintenance

Job Responsibilities

  • Installation, Commissioning & Maintenance of RBS 2000 series of Ericsson GSM cellular Equipments.
  • Installation, Commissioning & Maintenance of Microwave Equipments – Minilink E of Ericsson
  • Installation, Commissioning & Maintenance of Microwave Equipments – TRAFFIC NODE of Ericsson
  • Installation, Commissioning and maintenance of SDH Microwave product – Minilink HC
  • Installation, Commissioning and Maintenance of Ericsson DXX nodes.
  • Installation, Commissioning and Maintenance of Ericsson AXX nodes.
  • BTS Alarm monitoring from BSC’s and taking care first level alarm clearance.
  • Up gradation of BTS sites to increase network traffic load capacity.
  • Loading of new versions of BTS software for better network coverage.
  • Regular Periodic Maintenance of BTS/RBS & Microwave equipments by using proper tools such as (Racal for BTS testing/Bird power meter for measuring Power/ Antritsu for measuring VSWR & RF cable loss, WG for BER test )
  • Network performance analysis and changing radio units in the BTS.
  • E1 routing from BSC to Site end.
  • Co-ordination with Lease line/Fiber Connectivity Providers
  • Co-ordination with all vendors during Projects, Network Implementation
  • Installation & Maintenance of Power Plant(Rectifiers) of Various Vendors
  • Maintaining the AMF panels installed in RBS site for the Diesel Generator Sets.
  • Installation, Commissioning & Maintenance of Indoor & Outdoor repeaters.
  • Commissioning & Maintenance of Other Vendor’s Microwave Hops such as Digital Microwave Corporation (DMC), DMR (Nokia), Flexi hopper (Nokia) &Spectrum series

Worked in Confidential as Engineer Field maintenance.

Job Responsibilities

  • Installation, Commissioning & Maintenance of RBS 2000 series of Ericsson GSM cellular Equipments.
  • Installation, Commissioning & Maintenance of Microwave Equipments – Minilink E of Ericsson
  • Installation, Commissioning & Maintenance of Microwave Equipments – TRAFFIC NODE of Ericsson
  • Installation, Commissioning and maintenance of SDH Microwave product – Minilink HC
  • Installation, Commissioning and Maintenance of Ericsson DXX nodes.
  • Installation, Commissioning and Maintenance of Ericsson AXX nodes.
  • BTS Alarm monitoring from BSC’s and taking care first level alarm clearance.
  • Up gradation of BTS sites to increase network traffic load capacity.
  • Loading of new versions of BTS software for better network coverage.
  • Regular Periodic Maintenance of BTS/RBS & Microwave equipments by using proper tools such as (Racal for BTS testing/Bird power meter for measuring Power/ Antritsu for measuring VSWR & RF cable loss, WG for BER test )
  • Network performance analysis and changing radio units in the BTS.
  • E1 routing from BSC to Site end.
  • Co-ordination with Lease line/Fiber Connectivity Providers
  • Co-ordination with all vendors during Projects, Network Implementation
  • Installation & Maintenance of Power Plant(Rectifiers) of Various Vendors
  • Maintaining the AMF panels installed in RBS site for the Diesel Generator Sets.
  • Installation, Commissioning & Maintenance of Indoor & Outdoor repeaters.
  • Commissioning & Maintenance of Other Vendor’s Microwave Hops such as Digital Microwave Corporation (DMC), DMR (Nokia), Flexi hopper (Nokia) &Spectrum series

GSM Trainings Received (Confidential)

  • Certified Ericsson Engineer for Installation, Testing, Integration & O&M for RBS 2000 series
  • Certified Ericsson Engineer for Installation, Integration & O&M for Minilink E
  • AXE operation and configuration
  • GSM Msc/Bsc Operation

Worked in Confidential as Field Maintenance engineer

Job responsibilities:

  • Installation and Maintenance of the dishnet dsl (ADSL) modem.
  • Configuration of Aztech and NAT routers.
  • Configuration of USB Centillium modems.
  • To handle the customer queries to the technical related problems thru phone.
  • Installation and Maintenance of the DSLAM servers.
  • Co-ordination with customer service center for Fault Clearance and Escalation.
  • Maintenance and Co-ordination with the service provider for the Lease lines.
  • To explain about the product and its monthly tariffs to the customer

Related Knowledge: -

  • Can use Site Master (for VSWR measurements), BER test meters.
  • Can use Stabilock make RF communication Test set (Model-SI 4015)
  • MSM and NETMAN - Software for Minilink Equipment (Ericsson Systems).
  • FLEXR for Radio and Multiplexer - Software for Fujitsu Systems.
  • OMT - Software for RBS Equipment (Ericsson Systems).
  • Having experience in Installation and maintenance of Chargers like Delta, Eltek, and Asccom.

Educational Qualification

  • Bachelors in Computer Applications in Confidential university
  • Diploma in Electronics and communication in Confidential Polytechnic

Additional Qualification

  • Diploma in Unix, C, C++ at Aptech computers.

Computer Skills

O/S: DOS, Windows NT, Unix and Linux
Applications : MS Excel, MS word, MS PowerPoint

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