Deputy Manager Resume
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Professional Experience
- Confidential,Deputy manager – Networks
Since September 2008
- Confidential,Cluster Head – FO
From June 2007 to August 2008
- Confidential,Engineer – FO
From Feb 2006 to June 2007
- Confidential,Engineer – FO
From August 2003 to February 2006
- Confidential,Field Engineer
From July 1999 to July 2003
Present Situation:
Working in Confidential as a Deputy manager – Networks
Job Responsibilities
- Over all responsible for Managed Services (O&M) performance, SLA and KPIs of the network.
- Compilation and Sign-off O&M KPIs with the vendor organization
- Drive Improvement projects activities related to O&M
- Regular KPI reviews within the circle, and set long-term improvement plans and follow-up.
- Single point Interface for the circle account for engaging vendor O&M teams
- Process Audit and ensure compliance
- Ensure project deliveries contract and establish processes for smooth delivery of services
- Effective optimised Monitoring O&M Expenses within budget
- Co-ordination with the OFC vendor( TTSL), to maintain the media services with in the KPIs
- Co-ordination with the Infra vendors ( WTTIL/QTTIL/Indus), to maintain the services related with Electrical and civil.
- Co ordination with Equipment suppliers(HUAWEI) for Break down rectification, corrective and Preventive Maintenance
- preparing and submission of all reports related to O&M operations
- Conducting Pre Installation Check survey for the WTTIL & QTIL offered sites
- Conducting survey for Msc, Bsc locations.
- Analysing the Quality part of Installation at MSC, BSC and Site location
- Co-ordinate with vendors for delivery of the materials for the sites
- To Ensure the Project materials delivery and availability on time, at the time of new site integration and commission
Previous situation
Worked in Confidential as a Cluster Head - FO
Job Responsibilities
- To be responsible for the monthly sites rollouts and achieving the customer targets.
- To Ensure the Project materials delivery and availability on time, at the time of new site integration and commission
- To Monitor the Team’s performance and to share the load to the team accordingly thru the WFM( Work force management) tool.
- To Apply CAM ( Capital Asset Movement) and MR ( Materials request) forms to the Ware house and Co-ordinate with them for delivery of the materials for the new/ old sites accordingly.
- To be responsible to maintain the Customer’s Network quality, by organizing the team for the MBC integration, Traffic node installation, Minilink-E capacity up-gradation.
- To Ensure the Customer’s target KPI ( Key performance Indicator), by Coordinating with D&P team ( Design and Planning ) for any network related issues.
- To maintain the Cost centre by controlling the resources with cost effectiveness.
- To organize the E1s required for the site by Coordinating with the BTNL and BTSOL teams.
- To Co-ordinate with the Infra, Electrical and Civil team for the BTS room space and EB availability for the new sites.
- Co-ordination with Lease line/Fiber Connectivity Providers
- To clear and verify the monthly Bills of all ASP and AMC vendors during Projects Network implementation.
- To co-ordinate with Customer’s commercial team to clear if any Access, Rent, Contract etc., related issues at the sites.
- BTS Alarm monitoring from BSC’s and to take care first level alarm clearance.
- Up gradation of BTS sites to increase network traffic load capacity for the network quality.
- Loading of new versions of BTS software for better network coverage.
- To perform the Network performance analysis.
Worked in Confidential as Engineer-Field Maintenance
Job Responsibilities
- Installation, Commissioning & Maintenance of RBS 2000 series of Ericsson GSM cellular Equipments.
- Installation, Commissioning & Maintenance of Microwave Equipments – Minilink E of Ericsson
- Installation, Commissioning & Maintenance of Microwave Equipments – TRAFFIC NODE of Ericsson
- Installation, Commissioning and maintenance of SDH Microwave product – Minilink HC
- Installation, Commissioning and Maintenance of Ericsson DXX nodes.
- Installation, Commissioning and Maintenance of Ericsson AXX nodes.
- BTS Alarm monitoring from BSC’s and taking care first level alarm clearance.
- Up gradation of BTS sites to increase network traffic load capacity.
- Loading of new versions of BTS software for better network coverage.
- Regular Periodic Maintenance of BTS/RBS & Microwave equipments by using proper tools such as (Racal for BTS testing/Bird power meter for measuring Power/ Antritsu for measuring VSWR & RF cable loss, WG for BER test )
- Network performance analysis and changing radio units in the BTS.
- E1 routing from BSC to Site end.
- Co-ordination with Lease line/Fiber Connectivity Providers
- Co-ordination with all vendors during Projects, Network Implementation
- Installation & Maintenance of Power Plant(Rectifiers) of Various Vendors
- Maintaining the AMF panels installed in RBS site for the Diesel Generator Sets.
- Installation, Commissioning & Maintenance of Indoor & Outdoor repeaters.
- Commissioning & Maintenance of Other Vendor’s Microwave Hops such as Digital Microwave Corporation (DMC), DMR (Nokia), Flexi hopper (Nokia) &Spectrum series
Worked in Confidential as Engineer Field maintenance.
Job Responsibilities
- Installation, Commissioning & Maintenance of RBS 2000 series of Ericsson GSM cellular Equipments.
- Installation, Commissioning & Maintenance of Microwave Equipments – Minilink E of Ericsson
- Installation, Commissioning & Maintenance of Microwave Equipments – TRAFFIC NODE of Ericsson
- Installation, Commissioning and maintenance of SDH Microwave product – Minilink HC
- Installation, Commissioning and Maintenance of Ericsson DXX nodes.
- Installation, Commissioning and Maintenance of Ericsson AXX nodes.
- BTS Alarm monitoring from BSC’s and taking care first level alarm clearance.
- Up gradation of BTS sites to increase network traffic load capacity.
- Loading of new versions of BTS software for better network coverage.
- Regular Periodic Maintenance of BTS/RBS & Microwave equipments by using proper tools such as (Racal for BTS testing/Bird power meter for measuring Power/ Antritsu for measuring VSWR & RF cable loss, WG for BER test )
- Network performance analysis and changing radio units in the BTS.
- E1 routing from BSC to Site end.
- Co-ordination with Lease line/Fiber Connectivity Providers
- Co-ordination with all vendors during Projects, Network Implementation
- Installation & Maintenance of Power Plant(Rectifiers) of Various Vendors
- Maintaining the AMF panels installed in RBS site for the Diesel Generator Sets.
- Installation, Commissioning & Maintenance of Indoor & Outdoor repeaters.
- Commissioning & Maintenance of Other Vendor’s Microwave Hops such as Digital Microwave Corporation (DMC), DMR (Nokia), Flexi hopper (Nokia) &Spectrum series
GSM Trainings Received (Confidential)
- Certified Ericsson Engineer for Installation, Testing, Integration & O&M for RBS 2000 series
- Certified Ericsson Engineer for Installation, Integration & O&M for Minilink E
- AXE operation and configuration
- GSM Msc/Bsc Operation
Worked in Confidential as Field Maintenance engineer
Job responsibilities:
- Installation and Maintenance of the dishnet dsl (ADSL) modem.
- Configuration of Aztech and NAT routers.
- Configuration of USB Centillium modems.
- To handle the customer queries to the technical related problems thru phone.
- Installation and Maintenance of the DSLAM servers.
- Co-ordination with customer service center for Fault Clearance and Escalation.
- Maintenance and Co-ordination with the service provider for the Lease lines.
- To explain about the product and its monthly tariffs to the customer
Related Knowledge: -
- Can use Site Master (for VSWR measurements), BER test meters.
- Can use Stabilock make RF communication Test set (Model-SI 4015)
- MSM and NETMAN - Software for Minilink Equipment (Ericsson Systems).
- FLEXR for Radio and Multiplexer - Software for Fujitsu Systems.
- OMT - Software for RBS Equipment (Ericsson Systems).
- Having experience in Installation and maintenance of Chargers like Delta, Eltek, and Asccom.
Educational Qualification
- Bachelors in Computer Applications in Confidential university
- Diploma in Electronics and communication in Confidential Polytechnic
Additional Qualification
- Diploma in Unix, C, C++ at Aptech computers.
Computer Skills
O/S: DOS, Windows NT, Unix and Linux
Applications : MS Excel, MS word, MS PowerPoint