SUMMARY:

• High performing, strategic thinking professional with more than six years' experience in Healthcare Information Systems Management in clinical and non - clinical operations. 
• Highly skilled at relationship building with clients and cross-functional teams; exceptional manger/director, strong presenter, and very good interpersonal communication skills.

TECHNICAL SKILLS:

• Business Requirements Documentation
• Workflow Analysis
• Functional Requirements Documentation
• Cyber Incident Policy
• Data Analysis
• Project Management
• Agile Methodology
• Software Systems Implementation
• Team Leadership/Supervision
• Systems Training
• HITRUST Environment
• Security Policy Development
• MS Office+Visio
• EMR
• QA
• HL7
• SDLC
• CRM

PROFESSIONAL EXPERIENCE:

Confidential

HIPAA Compliance Program Manager

• Responsible for accomplishing a successful “culture of compliance” by directing HITRUST CSF implementation, coordinating passing HIPAA audits, establishment of risk management practices, implementation of computer based HIPAA and CMS training, and client retention and new clientele based on the successful compliance culture.
• Manages the identification/documentation of corporate requisite HIPAA compliance business and technology change requirements, policy/procedure enhancements, workflow/operational improvement opportunities, HIPAA test plans, performance of all HIPAA compliance implementation tasks, and overall quality assurance.
• Partners with IT groups, business groups, and project teams to perform security risk analysis and compliance assessments for applications, infrastructure, and vendor / third parties.
• Reviews vendor and business associate contracts to ensure HIPAA compliance towards contractual objectives.
• Oversees fiscal, operational and other internal audits and special projects including determining objectives, scheduling audits, formulating audit programs and determining time frames.
• Coordinate the development and delivery of compliance training and education programs on HIPAA information security and privacy for corporate employees and other authorized users.
• Provides program and project management, control and coordination for designated projects and/or program components under the corporate HIPAA Program to achieve and maintain compliance with HIPAA.
• Serves as advisor to corporate departments to resolve compliance issues.

Confidential, Atlanta, GA

ICD-10 Business Analyst (Short term Contract Role)

• Coordinated client interface development strategies on several projects to implement CAC SAAS Hospital Coding Software
• Performed extensive HL7 message reviews in order to troubleshoot, and confirm HL7 interfacing and message compliance.
• Coordinated coding meetings and in-services with Coding and Compliance Managers in order to facilitate ICD-10 planning, training, and implementation process.
• Authored current state and future state workflow diagrams in order to display integration parameters during kick off presentations.
• Performed HL7 GAP Analysis in order to investigate HL7 data and document integrity and determine documentation is code ready format.

Environment: MS Office, JAD, SDLC, POC, HIPAA, OCR, BRD, Use Case, ICD-10, Implementations

Confidential, Georgia

Lead Sr. Business Analyst/Project Manager

• Oversaw all aspects of documenting and maintaining Business Requirements Documents (BRD) and Functional Requirements Documents (FRD) defining healthcare Medicaid/Medicare security information and privacy event monitoring systems.
• Conducted business requirements and business use case reviews to refine business requirements and use cases to ensure they are clear, concise and traceable (in a test driven, agile software documentation/development methodology environment).
• Worked side-by-side with potential Verizon customer and internal project teams (Sales, Healthcare Principal, Software Development Team) to elicit, analyze, specify, validate, and manage business, user, functional and non-functional requirements in support of general solution enhancements, Customer Proof-of-Concepts (POCs) and Customer-specific system enhancements.
• Conducted interviews, hiring, terminations, consultations, performance reviews, training, and workload maintenance on employees and contractors.
• Coordinated Joint Application Development (JAD) sessions throughout SDLC to resolve open issues.
• Reviewed OCR and HIPAA standards to ensure compliance and security are in accordance to government and industry regulations.
• Provided consultative guidance from Healthcare industry expertise to support all related aspects of solutions implementations.

Environment: MS Office, JAD, SDLC, POC, HIPAA, OCR, BRD, Medicaid/Medicare, implementations

Confidential, Atlanta, Georgia

Healthcare IT Analyst

• Provided Application & Implementation Support, technology consultation, and operational support to our healthcare client relating to several EPIC/ChartMaxx (Medplus) projects.
• Served as Physician Liaison between Information System department and the physician community.
• Managed small projects, document issues, action items, user requirements and deliverables from project meetings.
• Provided and facilitated support to physician practices utilizing various IS resources and/or support vendors.

Environment: MS Office, application, implementation, EPIC, ChartMaxx, Medplus, user requirements, vendors

Confidential, Carrollton, Georgia

EMR Business Analyst

• Worked to define and prioritize build projects; ensuring project specifications and EMR Meaningful Use parameters were integrated.
• Provided documentation for all new interfaces and designs in a format appropriate for use as an end user reference and training guide.
• Handled communication with Greenway customers to gather business requirements for Automated Programming Interface (API) transactions, prepared requirements documentation use case models for software developers and end-users.
• Provided expertise for assigned special projects (e.g., internal improvements of methods, procedures, processes, analysis for application enhancement; documentation of Use Cases and Test Cases, etc).
• Established the framework for the implementation of a vendor activation processes for purchased API transactions which involved working with Software Engineers and Quality Assurance technicians to design and test solutions for documented business requirements.

Environment: MS Office, EMR, API, testing, application, documentation

Confidential, Duluth, Georgia

Solutions Integration Consultant/Healthcare Systems Business Analyst

• Directed the deployment Implementation project teams consisting of both NCR and client associates focused on installing and implementing Healthcare solutions (Kiosk Check-In Systems, Patient Portals) both nationally and internationally.
• Developed functional and technical documentation deliverables such as BRD's, user scenarios, screen flows/content requirements and Visio flows/activity diagrams.
• Worked closely with NCR Interface Developers and hospital IT personnel to analyze, define, document, test, troubleshoot and coordinate implementation of HL7 interfaces.
• Supported UAT planning or triage/defect reviews as needed accomplishing client confidence the end solution meets requirements and user needs.

Environment: MS Office, Implementation, HL7, NCR Interface, UAT, DRB, Visio

Confidential, Ft. Gordon, Georgia

EMR Systems Trainer

• Provided implementation and training support for inpatient Military Healthcare clinicians associated with the Department of Defense (AHLTA)/MAPS Electronic Medical Record (EMR) systems implementation.
• Utilized excellent customer service skills to clinical user groups, to provide training and support, and to act as a change agent in service of departmental goals.

Environment: MS Office, AHLTA, MAPS, EMR, training, implementatio