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Program Manager/solution Consultant  Resume

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Reston, VA

SUMMARY:

  • Dynamic leader who thrives on solving technical and business process challenges in both a sales and project implementation role.
  • Effective facilitator who leads customer groups to solve operational problems and map out new opportunities for performance improvement.
  • Experienced across a broad range of industries including a Fortune 25 company and several mid - size consulting companies.
  • Program Management (multiple or single projects)
  • Enterprise Solution Implementation
  • Enterprise Content Management (ECM)
  • Software Sales Engineer
  • Enterprise Contract Management
  • Content Migration and Consolidation
  • Business Process Analysis
  • Project Management Office Leader (PMO)
  • Facilitation

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Program Manager/Solution Consultant 

Responsibilities:
  • Performed all sales demo's and responded to all RFPs for the implementation of IBM's Emptoris Supplier Management Suite.
  • Led the implementation of a large ECM system at a very large federal agency. This included a custom document ingestion interface which manages sensitive corporate documents. Technology was IBM FileNet and IBM Datacap.
  • Led a 2 year engagement for a major financial organization which included 5 subcontractors and brought in over 3 million in revenue. This was the implementation of a large ECM system including new hardware and software as well the migration of over 11 billion documents.
  • Led company as Director of Proposal Development for both federal and state agency RFP responses for over 6 years. Acted as key assessor of Alyx win probability and developed the pursuit strategy. Advised pursuit leaders on project planning, staffing, and technical approach to customer requirements.
  • Started and then led a Project Management Office to achieve Capability Maturity Model (CMM) compliance in record setting time and established a repeatable project management methodology. Other notable engagements led:
  • Implemented the IBM Emptoris Contract management system for a large financial company. Work included installing and configuring the system to support a pilot group of users and to test migration viability.
  • Implemented a contract management system for a large hospital system. Work included interviewing 15 departments including central business functions as well as member hospitals. From these interviews, detailed workflows were created and subsequently implemented to control all healthcare system contracts enterprise wide. Technology utilized was IBM FileNet Case Manager.
  • Led the Alyx team supporting an Accounts Payable application. This is a custom .NET application utilizing the IBM FileNet P8 ECM platform and Kofax Capture to scan, route, and approve purchasing invoices and employee reimbursements.
  • Led implementation services for the IBM FileNet P8 ECM solution for a large retail purchasing application. This engagement included migration of over 24 million images using IBM Content Collector.

Confidential, Richmond, VA

Manager

Responsibilities:
  • CapTech is a custom software development company. For one year, provided project management consulting to a web application testing organization in a large financial organization until that contract ended.

Confidential, Richmond, VA 

Manager

 

Responsibilities:

  • RSM was a combined Consulting and Accounting firm with an office in Richmond.

Confidential

Manager

Responsibilities:
  • Spearheaded the process manufacturing practice for the southeast region and was relationship manager for QAD and Ross Systems ERP Systems.

Confidential, Richmond, VA

Project Director

Responsibilities:
  • Led the implementation of PeopleSoft Manufacturing and Distribution ERP modules for a Pepsi Cola bottler.
  • Led the implementation of the QAD MFG/PRO ERP package at a startup pharmaceutical manufacturing facility.
  • As Lead Business Analyst, analyzed business processes and developed requirements for an enterprise engineering content management system for the Virginia Department of Transportation.

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