SUMMARY:

• Accomplished business professional and MBA graduate with good quantitative and analytical skills who has transitioned from a robust background in the shipping/manufacturing sector to the information technology sector. Seeking an opportunity to utilize my problem solving and leadership skills as a Business Analyst/ Project Coordinator/ Compliance Analyst
• Team management and team work: Worked closely and in tandem with the operations management team to ensure proper production planning, production & quality control
• Leadership: Lead meetings to develop new security policies, resolve audit findings in my last job
• Conflict and dispute resolution: Slipped into the role of a negotiator between a particular client and my company to resolve the bona fide question of unpaid monetary dues in my manufacturing BA job.
• Policy implementation: Worked meticulously with the core team to implement, monitor and revise policies to remain in compliance with FERC, NERC, COBIT, NIST, RIIO and ITIL framework
• Adaptive and persuasive with good inter - personal skills: Fortunate to have worked with innumerable nationalities from around the world, not to mention transitioned and adapted to divergent careers and academia with ease

TECHNICAL SKILLS:

• Microsoft office products like Word
• Excel
• PowerPoint
• Visio
• Outlook
• Access
• project 13
• Adobe Light Room
• InDesign
• Photo shop. SAP ECC 6.0
• SAP power designer
• just in mind prototype
• Smart Draw
• Microsoft Share point
• Red mine
• Cats web
• SQL
• BMC remedy ITSM
• Oracle
• windows server 2012
• SAP crystal reports
• Microsoft SQL server
• Tableau
• Atlassian JIRA/ Confluence
• HP ALM
• IBM Rational Requisitepro
• NetSuite
• Clarity PPM
• IBM BPM
• Rally

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, New York

Project Coordinator & IT Security/ Compliance Analyst

Responsibilities:

• Strong technical writing skills- development, documentation, and maintenance of security policies, processes, procedures and standards as well as security/ information architecture and plans
• Worked as a project coordinator to create milestones and deliverables for Arc Sight integration with SIEM project.
• Created high level architecture of the project phases
• Worked in Clarity PPM to help define & allocate scope, schedule, budget, resources. GATE reviews always done to validate next phase of the project.
• Strong leadership skills- Worked extensively with cross functional teams and participated/ lead meetings for the project
• Represented the project team at client meetings- Obtained key changes including requirements, quality assurance plans, schedule, and scope changes.
• Proficient in creating Use Case Diagrams, Data Flow Diagrams (DFDs), Activity Diagrams, Deployment Views and wireframes/screen mock ups
• Responsible for tracking requirements, requirement identification, requirement baselining, creation of Use Cases, Test Plans, Test Cases & Scenarios, Requirement Traceability Matrix (RTM), Test Traceability Matrix (TTM).
• Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT).
• Documented and tracked action items, open issues, status reports, meeting minutes
• Strong idea of business analyst’s role in all phases of the SDLC life cycle
• Proficient in Microsoft SharePoint 2013- mapping master pages to sites, business needs to solutions, page layout, administrative tasks, creating community/ communities of practice, some troubleshooting knowledge
• Strong familiarity with windows server 2012 R2 (2013)
• Knowledge of security log sources, log locations, what to look for in reviewing critical logs for Linux, Windows, Network Devices, Web Servers
• Collaborated with change management department to ensure tickets in ITSM were addressed properly
• Performed initial review of vulnerability alerts received from Global IT and Cyber Security Monitoring teams and platforms (e-mail, Redmine) for applicability to environments including the research and assessment of threats and alerts
• Helping in preparation/ collection of RSAW narrative/ data for external Audits like Sox and NERC-CIP
• Evaluated Sox controls and Global internal controls and mark them “effective” or “ineffective” as a part of internal audit
• Performed quality assurance on documents to check errors like classification, version no, document date, narrative and evidence accuracy for Audits and resolving discrepancies
• Conducted/ Lead Patch Tracking meeting with database, server, storage, desktop, networks etc. teams to ensure patch review and implementation of patches for all departments are in compliance
• Integral part of creation/ updating access configuration management process/ document for Confidential information/ data assets
• In charge of maintaining and updating the IT Risk Register, coordinating responses and giving inputs with senior managers
• Tracked around 350 contractors and employees for IT department (Background Check and CIP Training)
• Assisted with the resolution of ineffective findings including identification of mitigation and creation of mitigation and remedial plans
• Creating technical manuals with Word, Visio and SmartDraw for better understanding of information/ process flow for the IT Governance department
• Participated in business continuity and disaster recovery tabletop exercises

Confidential

Business Analyst/ Project Coordinator

• Facilitated meetings, did requirements gathering, developed business goals specific to clients' requirements and production enhancing strategies, analyzed markets and competitors to build competitive advantage
• Prepared the project documents &facilitated review sessions as per the in-house SDLC methodology and complied with the corporate ®ulatory laws.
• Proficient in creating BRD’s and FRD’s
• Worked in Agile to help a 3rd party client builds their website
• Was an integral point of contact/ liaison between stakeholders and IT
• Strong familiarity/ experience with user stories, sprint planning meetings, scrum sessions and other Agile best practices
• Involved in the accumulation of customer requirements from various end users through interviews and JAD sessions
• Assist the PM to facilitate project meetings/SCRUM meetings and to produce and distribute accurate and timely meeting minutes.
• Used requirements management tool for loading and managing requirements and used bug/ defect tracking tool for logging, assigning, tracking and managing defects/issues.
• Determined the Level of Effort (LOE) required to Progression, Regression System, Defect Retest Testing cycles, QA Documentation and Reporting phases.
• Defined and documented test plans, test cases and facilitated system & UAT tests.
• Managed third party contractors for building and maintaining road construction equipment and generated 30% more savings compared to previous fiscal year
• Prepared project report and presentation concerning effective operational activities, inventory control, procurement and logistic chain area for the company
• Developed crystal reports (SAP), Excel Pivot Tables, V-Look-Ups, graphs from data in Oracle 11i database
• Worked with SQL extensively to validate and extract data from databases
• Did extensive GAP, SWOT and Impact Analysis to improve business processes

Confidential

Nautical Officer/ Analyst

• Navigated the ship under the supervision of chief officer at first and then unaided coupled with logistics work, documentation
• Worked in the logistics division to plan, process and execute routes to improve transit time, resulted in cost savings of 5 million dollars for the voyage charter