SUMMARY:

• A “roll up your sleeves” creative and entrepreneurial learning Professional with a desire to bring project management and learning expertise to innovative corporate leaders and organizations.
• An adept storyteller with superior communication and presentation skills.
• My experience includes a unique blend of skills that extends to conceptualizing and developing learning initiatives, particularly onboarding, leadership, change management principals and adoption in the following verticals: Pharmaceutical, Financial Services, Entertainment, and IT.
•  Skilled at determining needs and providing dynamic solutions to all levels of the organization; thrives in a learning culture.
• Drives profitability and sustainable competitive advantage while achieving consensus on key business strategies, building high - performing teams, and exceeding stakeholder expectations.

Areas of expertise include:

Business business technology

• Event Planning
• Vendor Management
• Salesforce
• Program Management/Learning Initiatives/Onboarding
• Project Management
• Microsoft Office Suite
• Instructional Design Methodologies
• Strategic Mapping & Planning
• Social Learning Tools, SharePoint, WebEx
• Training/Facilitation (Technical, Soft) Train- the-Trainer/Coaching/Mentoring
• Communication
• Change Management
• Communications

PROFESSIONAL EXPERIENCE:

INDEPENDENT CONSULTANT

Responsibilities:

• Develops customized sales process for leading Chamber of Commerce in NJ. Works work CEO to develop lead generation strategies, value statements and overall sales for increasing membership, retention and revamping marketing strategy.
• Works with executive leaders to assess business needs and support with learning interventions and programs. Partners with key stakeholders to assess if training programs (e.g. onboarding, leadership, engagement and community) are aligned around organizational goals, and are measurable. Fosters a learning environment providing competencies and workshops on engagement and community. Creates leadership program focusing on senior managers through gap assignments and a bi- annual project based on company needs. Coaches and mentors’ senior leaders in workshops focused on leadership skills.
• SFDC Trainer - delivers training to Fortune 100 companies: (e.g., NYLife, Emerald Expositions NYC) Trains on functionality of tool as well as how to use for optimal engagement.

BRIDGEWATER, NJ

Manager

• Conceived a yearlong sales onboarding program in the form of a visual learning map that aligned with company strategic goals for Brother’s largest business unit.
• Developed business cases, wrote project charter with sponsor and stakeholder input to identify the needs and objectives of the program that supported organizational goals. Designed needs assessment, analyzed gaps and designed learning plan to assist with developing sales skills of junior to senior level associates, retention and learning strategies to best engage the “learner” and achieve training objectives.
• Developed needs analysis to understand resource competency levels and the impact and effectiveness of learning mediums/solutions leveraged for any sales training or adoption campaign.
• Worked with cross functional teams to make proactive decisions using insightful analyses and timely information from departments including: Marketing, Sales, and Human Resources.
• Managed vendors used for all training development.

PARSIPPANY NJ

Instructional Designer/Project Lead Consultant  

• Conceived, developed, and implemented a 4-day class for Fiserv Relationship Managers incorporating blended learning techniques to give participants an enriching experience on the company culture, their sales methodology and process, CRM (Salesforce) and proprietary tools.
• Conducted requirement sessions, brainstorming and workshops with stakeholders to ensure the class was aligned properly to the needs of the sales organization and measurable outcomes.
• Led workshops with executive stakeholders to understand sales goals and led a team of 5 to help shape overall course. Wrote course objectives, design document and course outline with the inclusion of sales simulations and case studies to engage users. Satisfaction survey ratings by end of year 2 were over 70%. The creation and the success of class led to decreased ramp-up time by 3 weeks and initiated the formal creation of an onboarding program for sales associates and internal training for resources within the organization.

Roseland Nj

Project Manager Consultant

• Led successful large to small projects, and project timelines for ADP Sales Learning and Performance PMO. Managed activities, measured and controlled outcomes, managed project team members, incorporating strong partnering and collaboration skills.
• Managed a team of 6 for a CRM upgrade (Salesforce) for 2 business units. The objective of the additions was to enhance performance, reduce data entry mistakes and additionally increase manager/rep satisfaction scores. I planned, executed, and monitored and controlled this effort to successfully roll out the upgrade to approximately 100 users. The upgrade and training led to reduction in data entry by approximately 40%.

Confidential

Oceanport, NJ

Manager

• Developed a learning and development program using a combination of case studies, on the job learning, stretch assignments classroom training professionals (including external vendors) in the design, implementation, and evaluation of training programs to increase leadership and work skills for a global data, data storage and cloud organization.
• Collaborated with cross-functional teams and senior level management to help define learning needs that impacted performance. Defrayed training costs by using work based learning to correct immediate issues. Built evaluation processes into training solutions to ensure quality and continuous improvement. Developed change plans to help bridge the gap between global offices in North America and EMEA
• Procured an LMS system for Confidential, learning needs. Managed the requirements process with vendors to ensure system was aligned to the needs of the organization.
• Assessed organizational needs and collaborated/consulted with HR and leadership to develop solutions related to culture, associates and leadership development.
• Coached senior managements to teach classes on leadership and to create a culture of feedback and recognition.

Confidential

Project/Program Manager

• Planned, managed and executed small to mid-size projects for vendors related to training, CRM and sales event planning.
• Point person for communications, and creation of training collateral on topics such as on-boarding, sales enablement, and Customer Relationship Management (CRM) for sales teams. Partnered with executives and stakeholders including project teams, in the building of learning strategy, project planning, facilitation of sessions and implementation rollout of programs and tools.