SUMMARY:

• Project Manager with 15 years of experience in datacenter server/network hardware deployment and software application development.
• Background also includes extensive Project Management experience in managing technical teams working on server upgrades, virtualization, routers and LAN equipment in small to large data centers.

TECHNICAL SKILLS:

Microsoft Technologies: Visual Studio Team System 2008, MS SQL Server, ASP.net, TFS Conchango scrum template, SharePoint, Windows 2000/NT, Microsoft Project, Excel, Access, PowerPoint, Word, Visio

Operating Systems: UNIX, Perl, Informix - 4GL, Informix SQL

Financial Applications: Oracle Financials, Siebel, D&B SmartStream, XRT Treasury Workstation, Bank of Boston Autocash, CPSystems Tax Reporting, WSA Asset Based Financing, Electronic Funds Transfers, Procom, Pillar and Hyperion.

Reporting Tools: Brio Query, Crystal Reporting

Networking Hardware: Cisco, Nortel and Juniper routers

Miscellaneous Applications: QNXT, IDX, Lotus Notes, Vantive, HP Quality Center 9.2, Lexmark Document Distributor software suite, Lexmark Multi-function Printers (MFP), Pharos Uniprint, ColdFusion, Mytrac, Altiris and Remedy.

PROFESSIONAL EXPERIENCE:

Confidential, Waltham MA

Consultant - IBM Project Manager

Responsibilities:

• IBM Project Manager responsible for managing Hammond data center deployment of servers and SAN upgrades to a tiered storage environment using Tivoli Storage Productivity Center.
• Project manager on multiple infrastructure deployment projects that include ESX upgrades, Citrix, TSM for SharePoint, storage expansion, mobile device upgrades.
• Responsibilities include defining and managing, project scope, cost estimates, and deliverables in compliance with IBM and NiSources’s strict PMO processes/principles.

Confidential

Service Delivery/Project Manager

Responsibilities:

• IBM LOB and Service Delivery Manager responsible for managing all IBM contract support services for the Astrazeneca Waltham site. Manage nine IBM support personnel providing helpdesk, server support and computer technical services. Manage IBM site support performance to measured SLA’s.
• Project manager on multiple IBM server deployment and network improvement projects at AZ.
• Define and implement network improvement initiatives. Also integrate IBM global AZ network improvement projects into an AZ Waltham solution.
• Project manage the replacement of a Cisco LAN switch for VoIP implementation and PBX Avaya phone system.
• Responsibilities include defining and managing, project scope, cost estimates, and deliverables in compliance with IBM and AZ’s strict PMO processes/principles.

Confidential, Charlestown, MA

Project Manager

Responsibilities:

• Project manager on multiple dental health plan projects reporting to enterprise PMO. Responsibilities include defining and managing, project scope, cost estimates, and deliverables for enterprise wide projects.
• Enterprise Reporting - project manage the functional requirements, development and testing of 400 conversion reports for sixteen functional groups using Microsoft SSRS 2008.
• Data Analysis - project manage the functional requirements, development and deployment of eight underwriting pilot reports using vendor application Dimensional Insight.
• Microsoft Windows SharePoint Services 3.0 - project manage the functional requirements, server design, beta test and deployment of SharePoint 3.0 as an enterprise solution.
• Email archiving in Microsoft Outlook - project manage the deployment of an enterprise development solution to restrict user access to .PST files in an effort to manage stored email on mail server.
• Nortel switch replacement with vendor Avya - project manage the deployment of Avya phone system to implement a five-digit dial capability across enterprise locations.
• Citrix remote access solution - project manage the functional requirements, vendor GreenPages deployment of Citrix, testing and production implementation of Citrix.
• Server and Storage replacement - project manage the inventory and age classification of enterprise servers. Based on server age project manage the deployment plan for purchased servers. Also work with Engineering to identify opportunities for server virtualization and attaching servers to SAN.

Confidential, Worcester, MA

Project Manager/Technical Analyst

Responsibilities:

• Define health care management requirements based on use cases for a web portal integration from IDX to QNXT.
• Define test cases and perform testing against use case requirements using HP Quality Center and Microsoft SQL.
• Define project plan based on product backlogs, deliverable schedule and test plans using Visual Studio Team System 2008.
• Manage project deliverables using agile methodologies based on TFS Conchango scrum template.
• Used SharePoint portal to track requirements, manage document revisions and manage enhancement requests.
• Participate in daily scrums with technical team to review scheduled deliverables and present risks that will impact project completion.
• Drive deliverables in a multivendor vendor team throughout the software development lifecycle and resolve issues impacting deliverables.

Confidential, Natick, MA

Project Manager/Analyst

Responsibilities:

• Actively work with business users to define requirements for the conversion of reports in Lotus 123 spreadsheets to a data warehouse solution using business intelligence, cubes and SSRS to process the BI analytics and present business data.
• Work with technical architects to define BI solution based on defined business requirements.
• Define project plan, deliverables and cost analysis for proposed solution with a final presentation to TJX business owners.

Confidential, Cambridge, MA

Project Manager/Analyst

Responsibilities:

• Partner with IHI Engineering organization to clearly define business requirements to build a membership and subscription based enrollment system.
• Built a project plan with cost estimates for project deliverables from design, development, testing to production release. Presented the solution proposal to customer resulting in project acceptance.
• Managed weekly status meetings with key customer stakeholders to review scheduled deliverables, enhancement requests and risk mitigation. .
• Document use cases, functional requirements, mock-ups and technical architecture.

Confidential, Portsmouth, NH

Project Manager/Analyst

Responsibilities:

• Define business requirements to build an application to manage scheduling and administering health clinics using SharePoint.
• Defined a project plan, cost/time estimates for deliverables from design, development, testing to production release. Customer accepted recommended proposal.
• Presented risks, risk mitigation plan that impact project success at weekly status meetings with key business stakeholders.
• Document use cases, mock-ups and requirement details for the user interaction with a health event scheduling and staff management system.

Confidential, Watertown, MA

Project Manager

Responsibilities:

• Actively work with customer to define business requirements for community forum management software.
• Define project plan and deliverables from design, development, testing to production release.
• Hold weekly status meetings with key stakeholders to review scheduled deliverables and evaluate risks to project completion.

Confidential, Providence, RI

Client Services, Account Manager II

Responsibilities:

• Account/Project manager responsible for owning the customer relationship for VeriSign’s MSS enterprise and channel partners. Enterprise customers include Fortune 500 and multinational companies. Channel partners include large Telco’s and IT service companies that are reselling VeriSign MSS services. Proactively engage customers during implementation and served as the guardian of customer’s interests at VeriSign with ultimately responsible for customer satisfaction.

Confidential, Louisville, KY

Project Manager, Consultant

Responsibilities:

• Project Manager supporting the Cabinet for Health Services (CHS) organization. Responsible for the evaluation of the existing statewide public health department CDP system and present/manage a Request for Proposal (RFP), to re-bid the existing health care system contract.

Confidential, Lexington, KY

Program Manager, Consult ant

Responsibilities:

• Technical Program Manager (TPM), in the North American Systems Integration (SI) group with oversight of various systems projects of a highly complex nature.

Confidential, Burlington, MA

Project Manager

Responsibilities:

• Project Manager supporting the development, integration and operation of Network Engineering software applications.
• Provided operations support for existing systems with responsibility for defining the strategy for system integration or development. Represented the Engineering organizations system strategy within Genuity.

Confidential, Boston, MA

Senior Systems Analyst

Responsibilities:

• Developed requirements for the installation and maintenance of asset based financial systems and the banks treasury application.

Confidential, Maynard, MA

Senior Financial Analyst

Responsibilities:

• Coordinate and support the worldwide forecasting and budgeting process at the corporate level.

Confidential

Systems Diagnostic Technician

Responsibilities:

• Technician role in testing and troubleshooting Digital’s VAX 90 00 and 86 00 series mainframe computers.