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Director Demand Planning Resume

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Charlotte, NC

SUMMARY:

  • Consistently outstanding accomplishments in Demand Planning, Supply Planning, Replenishment Planning, Integrated Business Planning / Sales & Operations Planning (IBP/S&OP), Trade Promotion Management and Optimization, Sales Planning, Project Management, effective communication of complex subjects to C - level management; plus technology assessments, configuration and training.

TECHNICAL SKILLS:

  • Process re - engineering and optimization Leadership
  • Microsoft Office tools
  • Technology assessments & Roll-out s Analytics
  • Results oriented P&L management
  • Team development Strategic planning

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Director Demand Planning

Responsibilities:

  • Created an improvement strategy for Demand Planning across all businesses and led a complete restructuring of all processes, tools (including Oracle Demantra), analytics and roles.
  • Generated forecast accuracy results 10 percentage points higher than prior year, which greatly exceeded objectives and is driving incremental Operating Profit at an annualized rate of $5 Million.
  • Three direct reports. Reported to VP Supply Chain Planning.

Confidential, Ann Arbor, MI

Director Product Management

Responsibilities:

  • Led the development of breakthrough technology solutions for supply chain planning (demand, supply, inventory and replenishment planning, plus S&OP/IBP), based on best practices, client input and market, competitive and capability gap analyses.
  • Focus areas included predictive analytics, statistical forecasting, demand sensing, web-based UI development, system configurability, integration of design technologies and process alignment.
  • Two direct reports. Reported to VP Product Management.

Confidential, Battle Creek, MI

Sr. Manager Demand Planning Capabilities

Responsibilities:

  • Led process change for Demand Planning function in U.S. as part of shift in organization reporting structure from Sales to Supply Chain.
  • Established all new processes and tools for statistical modeling and collaborative planning with Marketing and Sales to improve Demand Planning performance and functional alignment within the IBP process.
  • Conducted technology and business process assessments across demand planning and trade promotion management involving SAS DDPO, SAP APO, SAP CRM, and Terra Technology which led to a phased roll-out to enhance Demand Planning functionality, data management, and reporting.
  • Net impact of 4 percentage point increase in forecast accuracy; yielding $12 Million in improved Operating Profit.
  • Supervised two managers. Reported to Director Demand Planning Capabilities.

Confidential, Battle Creek, MI

Director KNA Demand Planning Center of Excellence

Responsibilities:

  • Appointed to lead process improvement opportunities for demand planning, sales forecasting and S&OP.
  • Designed and led implementation of numerous forecasting improvement initiatives throughout all businesses in the U.S. and Canada. Despite Sales re-org disruptions, achieved 2 percentage point increase in forecast accuracy and $6 Million in improved Operating Profit.
  • Led adoption of Terra Technology Demand Sensing (now E2Open). Exceeded the targeted $4 Million in incremental Operating Profit.
  • Led Demand Planning representation in the start-up of the company’s S&OP process in 2010 to improve customer service levels, which resulted in greater than $2 Million of incremental Operating Profit in 2012.
  • Led demand planning participation in a complete re-installation of all SAP software (including Advanced Planning and Optimization APO and Trade Promotion Management TPM .
  • Supervised two senior managers and one analyst. Reported to VP S&OP.

Director Business Management CRM

Confidential, Battle Creek, MI

Responsibilities:

  • Led initial design and on-going development of strategy, processes and technology for Field Sales planning via CRM (Customer Relationship Management).
  • Improved the DSD organization’s use of CRM, leading to successful budget attainment at the key account level, higher forecast accuracy, and improved trade promotion effectiveness and efficiency.
  • Achieved 5 points increase in forecast accuracy resulting in additional Operating
  • Profit of $7 Million.
  • Supervised one CRM Manager, and two analysts. Reported to VP Business Management.

Director Trade Promotion

Confidential, Elmhurst, IL

Responsibilities:

  • Drove upgrades to DSD trade promotion effectiveness and managed total spending to budgeted levels.
  • Directed trade promotion strategy development, budgeting process and all aspects of new post-promotion analysis procedure. Developed new tools and procedures to improve field compliance.
  • Total savings exceeded $6 Million per year.
  • Supervised two analysts. Reported to VP Retail Sales & Customer Marketing.

Director - Sales Planning

Confidential, Elmhurst, Illinois

Responsibilities:

  • Continued focus on process optimization, especially B2B E-Commerce, forecasting, supply chain collaboration, adoption of new technology and trade promotion program efficiency.
  • Drove incremental Operating Profit of $1.7 Million (annual average).
  • Supervised a Forecast Analyst and a Systems Administrator.

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