Program Manager Resume
SUMMARY:
- Experienced in software development and planning, product management and marketing with ability to communicate both business strategy and technical issues across a diverse range of internal and external audiences.
- Experience on B2B and B2C space leading and delivering technology solutions in Banking, Credit Reporting, Financial, Retail and Digital business space.
- Extensive experience leading product, technical and design teams through Agile and traditional Waterfall model.
- Competent in the areas of Product development, Product marketing, Digital business, Application development and Project/Program Management.
- Experience in Digital Marketing, Customer Experience / Customer Engagement Strategy (IA/UI/UX), PPC/ SEO / SEM / Display Advertising across platforms, Online Community / Forums & Community Management.
- Experience in analyzing strategic roadmaps to identify opportunities and risks, and ensure business needs are realized and supported.
TECHNICAL SKILLS:
- Project Management - Waterfall / Agile / Lean / XP Change Management
- Program Management Release Management
- PPC / SEO / SEM Social Media
- Customer Experience Customer Engagement Strategy (IA/UI/UX)
- Digital Marketing / Advertising Personalization & Recommendation
- Globalization / Localization Remarketing/Retargeting
- Strategic Planning Risk Management
- System Integration and Testing Business and Process Improvements
PROFESSIONAL EXPERIENCE:
Confidential
Program Manager
Responsibilities:
- Drive Web Marketing digital business team initiatives to support and facilitate global digital launches, announcements, migrations campaigns, recommendations to increase revenue and growth.
- Lead the team to successfully migrate Website Security website from old CMS platform - Teamsite to news CMS platform - Adobe AEM, Adobe Marketing Cloud platform
- Establish web content management (WCM) processes for AEM platform, content authoring, DAM structures and processes and workflows as an essential step to move to multichannel digital experiences
- Work with external agencies to bring best practices and tools to manage web team’s day to day operations - Web Request System
- As a web program manager, collaborate with cross functions engineering and product marketing teams across geographies - Americas, EMEA, APAC to drive M&A changes for the website security web sites.
Environment:: Adobe AEM, Adobe Marketing Cloud, GMS, PPC/ SEO / SEM, IA/UI/UX, Webservices, Apache Web server, Java, J2EE, JavaScript, AJAX, Spring MVC, XML, Oracle, Portals, CMS, Firewall, F5 - LB, GIT, Akamai, Jenkins.
ConfidentialProject Manager
Responsibilities:
- Work with Enterprise engineering, operations and various cross functional groups to help them track various service requests and ongoing work based on business value
- Track and coordinate with H/W, Network, DB, Shield and Data Center teams in procuring the requested resources to scale application expansion and growth
- Coordinate with procurement team to track PR and PO for the requested H/W and help move forward to setup and completion
- Work with database team in getting the Golden Gate active/active setup for the enterprise applications
- Keep leadership apprised of progress and proactively identify potential problems, risks and issues
Environment:: Java, J2EE, JavaSc ript, AJAX, Spring MVC, XML, Oracle, Portals, WebMethods, Webservices, Apache Web server, Shield, Firewall, Jetty, F5 - LB, GIT, Akamai, Jenkins, Sonar, Radar, Espresso, Linux, MAC OSX.
ConfidentialAgile Coach / Project Manager
Responsibilities:
- Work with various business units - iTunes, iTunes Gift Card, AppleCare, AOS Analytics, CDM to engage them to onboard data science projects, help them with POCs and discovery
- Track and coordinate with Data Scientists and multiple cross functional teams to prioritize tasks, supporting and mentoring project
- Keep leadership apprised of progress by facilitating weekly meetings to Proactively identify potential problems, risks and issues and demonstrate course correction response
- Report team progress by weekly status reports, dashboards, velocity reporting and project progress and create action plans to increase team maturity
Environment:: Hadoop, Hive, Spark, Python, R, EDW, Teradata, Mango DB, Jetty, F5 - LB, GIT, Tableau, Liger, Radar, Espresso, Unix, Linux, MAC OSX.
ConfidentialProject Manager / Scrum Master
Responsibilities:
- Facilitate and lead agile ceremonies including backlog grooming, sprint planning, daily stand-ups, retrospectives, review/demos, release planning, etc.
- Work with Product Owners, Business Testers and the Engineering team to help make better decisions to categorize, prioritize and size user stories based on business value
- Oversee the software development in Sprints by facilitating daily stand-ups and removing impediments to unblock the team in anyway possible
- Report team progress by burn-down charts, dashboards, velocity reporting and sprint progress and create action plans to increase team maturity
- Coordinate with Engineering and multiple cross functional teams to prioritize tasks, supporting and mentoring project teams using Agile Scrum Project Management
- Keep leadership apprised of Sprint and Release progress and Proactively identify potential problems, risks and issues and demonstrate course correction response utilizing Agile principles and practices
- Provide SME coaching to specific agile roles: Scrum Masters, Engineers and other team members to administer agile team maturity assessments and develop coaching plans accordingly
- Prepares a variety of communication artifacts related to agile practice events, progress and plans. Helps develop presentations to stakeholders and facilitates working sessions to identify resolutions to barriers to scaling use of Agile
Environment:: Java, J2EE, JavaSc ript, AJAX, Spring MVC, XML, Oracle, Mango DB, PeopleSoft, Webservices, Apache Web server, Firewall, Jetty, F5 - LB, GIT, Akamai, Omniture, Jenkins, Sonar, Radar, Radar Agile Project Management, Linux, MAC OSX.
ConfidentialAgile / Technical Project Manager
Responsibilities:
- Work with Product Owner and the Engineering team to create backlog, prioritize and assign complexity points to the user stories based on its business value
- Facilitate sprint planning, sprint demos and retrospective
- Organize, facilitate & lead retrospective, sprint and release planning sessions
- Oversee the software development in Sprints by facilitating daily stand-ups and removing impediments
- Keep leadership apprised of Sprint and Release progress, and identify risks and issues
- Report team progress by burn-down charts, dashboards, velocity reporting and sprint and release progress
- Coordinate with Engineering and multiple cross functional teams to prioritize tasks, supporting and mentoring project teams using Agile Scrum Project Management
Environment:: Java, J2EE, JMS, JSP, HTML, JavaSc ript, AJAX, Apache Struts, Junit, XML, Visio, Weblogic 10, 11x, Oracle, Autosys, Webservices, Apache Web server, Firewall, BIG-IP (F5), Tealeaf, SVN, Rally, MS SharePoint, MS Project, Planview, STAMP
ConfidentialTechnical Consultant
Responsibilities:
- Implemented and managed Splunk monitoring and reporting infrastructure.
- Worked with Product Marketing team on sales reporting and forecasting.
- Drove architectural enhancements to reduce exposure and increase visibility, while preserving business functionality.
- Provided SME help for various business units with Splunk query, Indexing and scaling application.
Environment: Splunk, Web Services, Apache Web server, Firewall, SVN, Rally, MS SharePoint, MS Project
ConfidentialProject Manager
Responsibilities:
- Organized, facilitated & led retrospective, sprint and release planning sessions.
- Planned, organized, developed and managed staff to ensure stability of the application infrastructure.
- Project planning, estimation, task allocation and monitoring.
- Assisted the team in meeting the project deadlines.
- Kept the leadership and other stakeholders informed of task accomplishment, issues and status.
- Resource allocations, task delegations, supporting and mentoring project teams.
- Handled escalations from stake holders, partners/vendors.
Environment: Java, J2EE, JMS, JSP, HTML, JavaScript, AJAX, Apache Struts, Junit, XML, Visio, Weblogic10,11x, Oracle, Web Services, Apache Web server, SVN, Rally, MS SharePoint, MS Project, Splunk, Service net, BIG-IP(F5), Akamai, Omniture, Apache, Puppet, SoapUI, Nagios, Oracle BTM, Jrockit Mission Control, Optier, Spotfire.
ConfidentialProject Lead
Responsibilities:
- Project planning, estimation, task allocation and monitoring,
- Requirements analysis, development and enhancement of the application,
- Preparation of detailed design documents (HLD & LLD) and Impact Analysis (design and development),
- Supported, assisted and mentored project teams,
- Kept the project manager and other stakeholders informed of task accomplishment, issues and status,
- Provided status reporting of team activities against the project plan and schedule,
- Implemented and used Tealeaf monitoring system,
Environment: Java 1.5, EJB 3, J2EE, JMS, JSP, HTML, JavaScript, AJAX, Eclipse, Struts, JSF, CSS, XML, XSLT, Visio, Weblogic8.1, Oracle, UML, Junit, Tealeaf and Web Services
ConfidentialConsultant
Responsibilities:
- Development, enhancement and unit testing of the application.
- Development and Unit testing of the application.
- Requirements analysis.
- Analyzed and understood the detailed-level design (HLD & LLD) and Impact Analysis (design and development).
Environment: WebLogic 8.1, Linux, Web Services, JUNIT, EJB and DAO
Confidential
Developer
Responsibilities:
- Development, enhancement and unit testing of the application.
- Development and Unit testing of the application.
Environment: Java1.4, JSP, Servlets, EJB, WebLogic 6.1 and Oracle 8