SUMMARY:

• Senior level Operational Risk and Operations professional with extensive experience in developing an Operational Risk methodology and corresponding software tools in order to identify and mitigate risks.
• Proficient in the COBIT and Basel frameworks and Sarbanes Oxley (SOX) methodology.
• Heavy experience in the following: Information Security, Compliance (FCCAML/BSA, OFAC), Retail Banking operations, Business Continuity, Vendor Management, International payments processing, software implementations, and Foreign Exchange.

PROFESSIONAL EXPERIENCE:

Confidential

Operational Risk Consultant

Responsibilities:

• Ensure that all applicable International Risk reporting and supporting metrics mirrors similar reporting available in the Domestic environment.
• Liaise with the appropriate BPRM teams to ensure that International risks were incorporated into the RCSA process (SDLC, Availability Mgmt., Supper/Vendor Mgmt.)
• The development of SLA’s for all international applications along with ensuring their inclusions into the Confidential ’s internal SLA software (Partnership tool).
• Successful completion of various high - level projects in coordination with the Operational Risk Manager for the EMEA Region.

Confidential USA

Director, Risk & Compliance

Responsibilities:

• Led a team which reviewed all Banking Obligations including RESPA, TILA, FCRA, REG O, REG W, REG P and REG B to ensure they complied with internal Policies & Procedures.
• Timely and accurate update of Retail Banking RCA’s including the Branch Network, Direct Channel, Contact Center, and Product Management.
• Led and directed a project to develop an effective risk and control environment for the future state of the Confidential ’s Mortgage Servicing area which was being outsourced to a vendor. This included the development of comprehensive SPOC (single point of contract) and SCRA processes.
• Working with the Confidential ’s Compliance team ensured that all relevant risk and control assessments included Enhanced Due Diligence and Sanctions escalation onboarding controls.

Confidential

First Vice President & Operations Risk Officer

Responsibilities:

• The successful development of the Operational Risk framework at First Niagara, including the preparation of enterprise wide risk assessments for each of the Confidential 's critical areas and developing key risk indicators (KRI's) in order to effectively monitor risk on an ongoing basis.
• Developed a proprietary risk based OCC approved model which measured 14 key risks including Compliance risk (fraud, OFAC, AML/BSA) and IT risk (Info Sec). Also, responsible for developing the Vendor Management oversight and Business Continuity Planning programs.
• Liaise with regulators (OCC) and internal and external audit teams to coordinate any ongoing examinations. Chair the Operational Risk Committee.

Confidential

Senior Project Manager

Responsibilities:

• Successful implementation of the Methodware risk management software. Performed a complete review of the Confidential ’s Sarbanes Oxley documentation, including narratives and risk control matrices, in order to ensure that no control deficiencies existed.

Confidential

Vice President

Responsibilities:

• Applied Sarbanes Oxley testing procedures to all operating process to determine potential internal control weaknesses and recommended mitigation steps to management. Utilized the VISIO software as the tool in order to accomplish this goal. Successfully developed the Self-Audit Attestation Program which ensures that each Manager attests (on a quarterly basis) that each process under his or her control maintains the proper level of internal controls.
• As head of the Technology Support Dept. of Multicurrency FX lead a team of 4 business analysts which developed functional specifications and business requirements which led to the successful implementation of upgrades to the Confidential payment system and Confidential .

Confidential

Vice President

Responsibilities:

• Development of the IT Risk Management, Critical Spreadsheet, and Vendor Management Programs. Also authored the Confidential ’s AML & BSA policies & procedures along with its OFAC & SAS 70 programs.
• Preparation of a complete Sarbanes Oxley 404 analysis of two Confidential subsidiaries which included detailed narratives, internal control flowcharts, and risk control matrices.

Confidential

Senior Consultant - Project Manager

Responsibilities:

• Utilizing detailed audit plan, prepared process mapping and detailed internal control documentation for Financial Control and Financial Reporting areas in order to evaluate the design and effectiveness of internal controls.
• This included the preparation of risk assessment matrix, test plans and on-site testing of key controls.
• Identified any remediation needed and performed follow up with client.
• Possess thorough knowledge of both Microsoft Project and VISIO.

Confidential, NY

Vice President & Project Manager

Responsibilities:

• Effectively supervised the Operations Division with a staff of 12, which processed approx. 400 transactions per day with minimal errors in a high-pressure environment.
• Developed the Information Security functionality which included the installation of an Intrusion Detection System (IDS) which tracked all unauthorized attempts to enter the Confidential ’s network. Developed a user awareness program, prepared access control lists for each firewall/router and continuously monitored internal user activity on the Confidential ’s critical software.