Governance & Quality Strategy Manager Resume
CORE COMPETENCIES:
- MASTER DATA & MET DATA MANAGEMENT
- DATA GOVERNANCE
- DATA QUALITY
- PROJECT MANAGAGEMENT
- STRATEGIC PLANNING
- BUSINESS DEVELOPMENT
- OUTSOURCING
- TEAM BUILDING & LEADERSHIP
- VENDOR SOFTWARE SELECTION
- TECHNICAL ARCHITECTURE
- DATA/DATABASE ARCHITECTURE
PROFESSIONAL EXPERIENCE:
Confidential
Governance & Quality Strategy Manager
Responsibilities:
- Defined and drove the overall delivery strategy for the organization. Partners with leaders across the organization on the delivery strategy
- Works with senior data stewards and other key stakeholders in an advisory role to provide guidance around data governance concepts and implementation
- Proactively identify opportunities to improve the overall data governance program and processes. Facilitated discussions around data quality and data governance
- Serves as subject matter expert for data governance and data quality frameworks, methodologies, and processes specific to the client. Provide leadership in coordinating, assessing, improving, and communicating the data governance processes
- Built and maintain a strong partnership with internal cross - functional Business & IT partners. Partner with internal customers on strategic planning, process improvement and efficiency analysis.
- Educate and provide thought leadership for the introduction of data governance and data quality methodologies and process development & improvement.
Technologies Used: MS Office Suite (MS Project, MS Excel, MS Word, MS PPT, etc.), SAP Business Objects Information Steward (BOIS) 4.0
Confidential
Management Manager
Responsibilities:
- Provided expert knowledge of enterprise hierarchy management strategies and best practices. Define standards, guidelines, processes, and provide expertise to consistently address enterprise hierarchy management, i.e., creation, maintenance, linkage/association, etc.
- Conducted Hierarchy Management tool evaluations and lead Hierarchy solution design and drive master data schema/data dictionary development efforts
- Interviewed/Hired, led, and coached a diverse team model structure
- Educated client on MDM and Hierarchy Management topics including maintenance principles for managing Hierarchies, including hierarchy governance, balanced versus unbalanced hierarches, linking & associate node to attributes, etc.
- Oversee timelines and prioritization of work within the respective teams, monitor and track project progress, and assist in communicating status and issues.
- Collaborate with other teams as required to plan resources (i.e., people, infrastructure, etc.) for larger initiatives.
Technologies Used: MS Office Suite (MS Project, MS Excel, MS Word, MS PPT, etc.), SAP Business Objects Data Services (BODS) 4.0, Kalido MDM & DIW 9.0.1, Oracle 11gConfidential
Data Quality Manager
Responsibilities:
- Develop a Confidential Quality program. Led a team of Data Stewards and Master Data Management technologists to help identify and achieve tactical and strategic improvement to existing Data Quality solution.
- Created and managed the key performance indicators that efficiently and effectively monitor key aspects of master data health, ensuring these metrics are aligned with enterprise global relevant quality metrics
- Responsible for the regular reporting of data quality process and technology performance in delivery of data quality reports and scorecards, making recommendations for business improvements as appropriate
- Partnered directly with the Executive Sponsor- Director of Master Data to develop a global strategy & roadmap for key master data domains, across all delivery models.
- Identified and provided metrics to business and technology partners relating to corporate data quality and governance.
- Established repeatable processes to support “on-boarding” of external partner data feeds and lists. Managed and grew the Enterprise Master Data Management technology solution.
- Partner with business to establish data archiving practices and enhancements to MDM practices in order to ensure sustainable data quality results. Oversee data quality architecture and technology roadmap
- Work with senior managers and their teams, both within the client and within 3rd party partner organizations, to understand their needs and jointly creating a culture of process adoption, adherence, root cause analysis and continuous improvement
Technologies Used: SAP Business Objects Data Services / Information Steward (BODS/IS) 4.0, MS Office Suite (MS Project, MS Excel, MS Word, MS PPT, etc.)
Data Architect/Governance Manager
Confidential
Responsibilities:
- Established the organization model & standard processes for adding, modifying and deleting data, including the inputs and outputs, triggers, ownership, RACI chart, and templates/ forms, where applicable; and applicable regulatory mandates.
- Defined guidelines and policies for Data Governance/Master Data Standardization design including, establishing Data Governance organization, processes, roles and responsibilities in complex business environments
- Implemented standard processes for transferring data from the United States to 3rd party vendors and/or to International Countries, including identification of the standard transmission method
- Defined processes for requesting data and fulfilling data requests, including data usage rules and accessibility based on defined granted privileges.
- Developed recommendations, based on industry leading practices, for subsequent phases of data governance work, containing recommendations for an operating model and target governance organization structure.
Data Quality Governance Manager
Confidential
Responsibilities:
- Defined the data governance organizational model, teams interaction model, and organization chart/structure
- Developed data policies and standards to ensure that data is accurate, consistent, complete, timely, available, and secure, including the defined usage of tools and methods to identify and correct data anomalies.
- Established a framework for training and communicating data governance standards, decisions, and actions resolving data related issues
- Defined Organization Model, Teams Interaction Model, Organization Chart, Operating Processes, Metrics
- Developed recommendations for improvement opportunities based on metrics, scorecards and trending reports
- Established, documented, and communicated policies and processes for managing enterprise data and the metadata repository.
Data Architect/Project Manager
Confidential
Responsibilities:
- Planned and managed project communication to include; facilitation of project/program meetings, motivation of project team to reach goals and milestones, and resolution of conflict within the project. Makes strategic decisions for the organization specific to the management of communication across projects/programs.
- Applied PM methodology, tailoring it as appropriate, to successfully manage project scope, schedule, budget, risk, quality and communication.
- Lead the efforts of a team in all phases of the DW/BI development cycle; thus, responsible for the overall architecture and design of the data structures, ETL and access mechanisms as well as the development projects.
- Provided delivery of real-time transactional databases, an enterprise data warehouse, and analytical data marts that align with the business and enable business to fully utilize information and the analytical capabilities surrounding it.
Technologies Used: Oracle 10g/11g, CA Erwin Data Modeler 7.3, MS Office Suite (MS Project, MS Excel, MS Word, MS PPT, etc.)
Confidential
Metadata Management Lead
Responsibilities:
- Responsible for the creation of the Enterprise “as-is” Current State documentation for Metadata Management as it exists in FSA.
- Facilitated review sessions and client interviews in order to accurately document existing tools/software being used to stored, maintain and manage Metadata.
- Provided recommendations on how to improve the Current State of Metadata Management in order to advance along the continuum curve of an established Capability Maturity Model, e.g., Software Engineering Institute (SEI) at Carnegie-Mellon.
- Responsible for the creation of the draft Future State strategy for Metadata Management that will be used to design a Metadata Management program that will provide metadata understanding and facilitate Enterprise integration
- Established a draft tactical approach for the enforcement of data governance policies, processes, and procedures for Metadata Management that would be included in the Enterprise Data Management Strategy.
Technologies Used: MS Office Suite (MS Project 2000, MS Excel, MS Word MS, PPT, etc.)
ETL Interface Architect
Confidential
Responsibilities:
- Responsible for facilitating and coordinating resources for approved Projects, system improvements, and ad-hoc or emergency requests.
- Responsible to ensure that all team members produce code that meets business requirements, company standards, and quality expectations.
- Responsible to ensure that industry best practices are applied to software development, source code management, and driving process improvement.
- Responsible for overseeing the day to day activities and assignments of onshore and offshore resources including coaching, mentoring and career planning.
- Define the ETL strategy for Master Data interfaces jobs based upon constraints such as time, performance and reusability, including gathering the requirements/specifications for development of ETL processes for the data warehouse and data mart(s).
- Partner with the data owners to resolve any issues to maintain the reliability of the data; along with identifying any business rule logic that need to be included in the ETL job.
Technologies Used: IBM Software DataStage version 7.5.1, 8.0.0, MS Office Suite (MS Project 2000, MS Excel, MS Word, MS PPT etc.), Sun Solaris 2.9
Master Data Management Architect
Confidential
Responsibilities:
- Prioritized Data Architecture project pipeline and recommend alternative data management solutions, methodologies or strategies e.g. Technology/ Tools Evaluation; Data Modeling (ODS, DW, Data Marts); Data Integration; Design & Build Data ODS, Reporting & Business Intelligence solutions;
- Advised Client on trends and emerging enterprise data management, data warehousing and business intelligence (EDM/ DW/ BI) technologies and strategies
- Assisted the client in identifying and defining business rules associated with vendor master data
- Profiled Client data and identify data quality issues; Compile estimates and implementation plan for the data profiling. Define and document key data quality metrics to monitor and maintain quality of data
- Defined the process of profiling data, identifying rules, monitoring metrics for future enhancements
Technologies Used: Microsoft SQL Server 2005, Ascential Software DataStage version 7.5.,Trillium Software Systems version 11,SchemaLogic (MetaData repository), Cognos Software 7.5
Confidential
IT Account Manager II
Responsibilities:
- Establishes and maintains business relationships with internal and external customers.
- Functioning as an escalation point to keep all parties aware of project status and impact to the business.
- Responsible for defining business requirements, project planning, and cost analysis.
- Managing customer expectations, and managing scope of the Customer Data Warehouse Project.
- Ensure project activities are following standard guidelines and provide support to the project team as required; Coordinating, tracking, and reporting project milestones.
- Facilitate project status meetings, publish detailed meeting minutes, maintain/track issues log and risk assessment documentation.
Technologies Used: MS Office Suite (MS Project 2000, MS Excel, MS Word, MS PPT, etc.), In-House specific tools
Confidential
Senior Consultant
Responsibilities:
- Provided direction to the development team as to how the daily load process should work and what would be the most efficient way to code the ETL Mapplets. Managed the flow of questions and answers initiated by the development team, the client group
- Design and implement custom technology enabled business solutions .Define systems strategy; develop system requirements, design and prototype, testing, training, defining support procedures and implementation.
Technologies Used: Informatica PowerCenter 7.1.1,Oracle8i/9i (Toad 8.0;PL/SQL development; SQL*Plus), Windows Server 2003
Confidential
Software Engineer III
Responsibilities:
- Requirements Analysts which leads internal Business Solution groups through define and discovery phases of the Project Life Cycle
- Liaison between IT and Business Solution groups for managing customer specific issues and related Change Requests
- Interact with developers and other IT Analysts in business requirement gatherings to address system related issues in relation to existing or new implementations. Participate in the refinement of software development processes and implementation techniques through interaction with IT community and the business.
Technologies Used: MS Office Suite (MS Project, MS Excel, MS Word, MS PPT, etc.), In-House specific tools