SUMMARY

• Accomplished IT Professional with a solid record of leadership, adaptability and delivery in (Mobile, Data Processing/Operations, Telecommunication, and LAN/WAN) areas of planning, deploying, monitoring, and deploying infrastructure technology to Production, QA, and DR environments
• Demonstrated results in Senior - level positions, with direct responsibility over major projects, programs, infrastructure, technical development teams, vendors, and clients
• End-to-End program management and integration of all tasks and deliverables across the IT organization
• Successfully managed 1M - 40B revenue generating Web, Legacy and Mobile Market driven initiatives
• Demonstrated technical knowledge and senior roles, with responsibility over major projects, programs, application infrastructures, technical development teams, vendors, and clients
• Successfully managed complex Mobile integration API projects with iPhone (iOS), Android (Ice Cream Sandwich, Jelly Bean, Lollipop, etc), BlackBerry (RIM), Tablet, WAP, Webkit, and SMS channels for Banking, Financial Services, Telecommunication, Retail, Government and Airline Industry
• Developed new modified SDLC/Agile processes structure while building relationships between cross-functional teams
• Customer recognized for outstanding service while successfully implementation complex projects
• Accomplished business consultant in building and maintaining healthy client relationships and cross selling company products/services
• Strong customer facing and s olid B2B experience with domestic and foreign vendors

Database: Oracle, SQL Navigator, Microsoft AccessWeb Development API, CSS, J2EE/JVM/JAVA, Dreamweaver, Fireworks, Adobe Photoshop, HTML, .ASP, .NET, ETL

Others: Oracle, Rally, Prism, Process Center, MPD, Microsoft Project, Fidelity MSP, Fidelity Passport, Fidelity TSO, PeopleSoft,, Visio, Lotus Notes, MicoACH, Personic Bridge, Kana, Office Accelerator, KANBAN, Visio, Crystal Reports, Heat, Clarity, Test Director, SharePoint, SAP, Webspere, Primavera, Salesforce Chatter, Mercury

PROFESSIONAL EXPERIENCE:

Confidential 

Program Manager

• End-to-End program management and integration of all Project/Program tasks and deliverables across the IT organization with a focus on adopting and executing standardized processes and tools for all initiatives
• Manage large, cross functional development and systems integration projects for the decommissioning effort of retired (financial data) applications within five portfolios for twenty projects simultaneously for Mobile and Web based applications.
• Act as Led for Scrum/Waterfal teams with a focus on guiding the teams towards improving the way they work.
• Facilitate sprint planning, retrospective, sprint demos and assists the product owner with keeping the backlog groomed
• Conduct strategic planning activities while providing Program Management support of several projects within the same portfolio.
• Resolve road blocks, identify and manage dependencies between projects while escalating program level issues and risks to leadership
• Directly manage 3rd party virtual server vendor deliverables according to SLAs and program initiatives and department-level compliance
• Effectively work with upper management, application team and stakeholders and to apply design template consistency guidelines
• Negotiate new program scope; timelines deliverables across multiple work streams.
• Apps, Environment, Process: Waterfall/SDLC, Agile-Scrum, Product Lifecycle, Warehouse, Middleware , Web services, J2ME, API, Legacy

Confidential

Lead PM/Sr Project Manager 

Responsibilities:

• Led teams and managed all activities in the Scrum and Waterfall life cycle across multiple business process groups for the Direct TV and confidential integration merger with stakeholders (Executives, Corporate Attorneys, product leads, project managers, product owners, architects, business leads, application team, etc.) to meet regulatory guidelines.
• Provided hands-on project/program management and monitoring for sixteen API integration projects (simultaneously) with nine different front end, middleware and backend enterprise application layers for an integrated development and site wide release approach.
• Worked closely with leadership to align with strategic goals within: Initiating, Planning, Executing, Monitoring & Controlling, Closing and Post production. Agile- Scrum process groups: Release Planning, Sprint planning, Analysis, Design, Code, Test and Sprint Review.
• Managed Mobile, release planning, data mapping strategy and assembly plan for the Direct TV and AT&T Merger
• Implemented Web, Mobile (SMS Text, iPhone (iOS), Android (Ice Cream Sandwich, Jelly Bean, Lollipop) solutions by
• pitching new products or services.
• Conducted Steering Committee, stage gate reviews and escalation meetings to senior leadership and stakeholders.
• Led cross-functional teams to complete complex high visibility initiatives within the Confidential .
• Conducted strategic planning activities while providing Program Management support of several projects within the same portfolio.
• Proactively identified and communicated potential project delays, roadblocks, risks/opportunities, issues, and potential resolutions, ensuring leadership/client is presented with workable options
• Apps, Environment, Process: Waterfall/SDLC, Agile-Scrum, APP, SMS Text, iPhone (iOS), Android (Ice Cream Sandwich, Jelly Bean, Lollipop), Warehouse, Web services, J2ME, API

Confidential

Sr. Project Manager/Program Manager

• Plan, initiate, and manage projects from inception to conclusion in accordance with Waterfall or Agile-Scrum methodologies for Web, Mobile and Legacy projects.
• Lead the project team through the project management process; schedule and facilitate team meetings and coordinate activities of sub-teams and 3rd party vendors.
• Lead and guide the work of technical staff and serve as liaison between business and technical aspects of projects. This includes planning project stages and RIO values.
• Track progress and review project tasks to meet deadlines and customer expectations.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Provide technical expertise in areas of information systems design, software programming and development, information business strategies and system analysis
• Met financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Recommend and implement technology in the best way to meet business and corporate needs.
• Apps, Environment, Process: Waterfall/SDLC, Agile-Scrum, Legacy, Java, eCommerce, iPhone (iOS), Android (Ice Cream Sandwich, Jelly Bean), API, Linux

Confidential 

Sr. Project Manager (Web/Mobile) Professional Services

Responsibilities:

• Define requirements, estimate resources, schedule deliverables, budget and manage costs, motivate teams, resolve conflicts, assess and reduce risks, and adhere to standard methodology and quality processes for iPhone (iOS), Android, BlackBerry (RIM), Tablet, WAP, and Webkit, and SMS channels.
• Develop and proactively manage project plans specifying goals, strategy, scheduling, identification of risks, contingency plans, and allocation of available resources
• Serves as liaison between the company and client in order to ensure that all targets and requirements are met.
• Manages infrastructure build out of hosted QA, Production, and DR environments across multiple technology disciplines (Data Center, Server/Storage, Network, Desktop, Messaging, Security, etc.)
• Track and assign resources, provides status updates, creates metrics and performs overall management of the project timeline and deliverables.
• Develop and deliver high quality customer facing project documentation deliverables.
• Recommend additional products/services to the client or perform a direct role in designing customized solution specifications as needed.
• Conduct primary and secondary market research to enumerate and elaborate vendor credentialing market needs in selected verticals and segments
• Translate high level feature sets into detailed product requirements for development scoping
• Manage consulting teams performing billable hours for product implementation enhancements and Mobile/Web integration  
• Apps, Environment, Process: Waterfall/SDLC, Agile-Scrum, Legacy, Java, eCommerce, iPhone (iOS), Android (Ice Cream Sandwich, Jelly Bean)

Confidential 

E-Commerce Mobile Project Manager/Program Manager

Responsibilities:

• Managed the entire product line life cycle from strategic planning to tactical activities
• Drove innovative solutions across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.
• Specified market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
• Lead web and mobile (SMS, APP, WAP) initiatives for iPhone (iOS), Blackberry (RIM), and Android (Ice Cream Sandwich) devices. Manage project budget, timeline, deliverables, and B2B relationships by driving delivery solutions to meet company initiatives.
• Review and negotiate contracts, SOW, and maintenance agreements with vendors.
• Develop, monitor, execute, and communicate project deliverables to stakeholders while mitigating risks.
• Managed SOA technology migration where J2ME was used to develop mobile apps APIs to interact with host and customer facing applications.
• Apps, Environment, Process: Waterfall/SDLC, Agile-Scrum, SMS, APP, WAP, iPhone (iOS), Blackberry (RIM), and Android (Ice Cream Sandwich), SOW, SOA, J2ME, API, eCommerce, Data Warehouse

Confidential 

Sr. Project Manager 

Responsibilities:

• Managed and executed e-commerce, web portals “write once run anywhere” Java environments for interactive multi-channel projects initiatives with 25+ different work streams which increased sales, site traffic, multimedia marketing strategy campaigns, and increase customer satisfaction.
• Responsible for the overall program governance and reporting across all implementation projects to maximize sales efforts while completing the projects on time and under budget.
• Managed B2B relationship with vendors and legal department. with e-commerce, web portals  domain/vertical
• Responsible for hiring new employees and contractors, fiscal budgets and forecasts, resource planning, team development, project implementation planning, executive presentations, executive steering committee meetings, etc.
• Recipient: Homer Excellence Awards for successfully managing projects across all US stores and .com a multi-channel effort.
• Apps, Environment, Process: Waterfall/SDLC, Java, eCommerce, Oracle, Legacy, CSS, KANBAN, ETL, Data Warehouse, Webspere, SQL, Microsoft Server

Confidential 

IT Project Manager/Program Manager 

Responsibilities:

• Implemented million dollar project MobiWallet initiatives which impacted customer’s ability to upgrade across different cabin classes and allowed customers to utilize mobile interactive application technology.
• Developed, managed, and tracked IT projects, from inception (SDLC) to implementation and support transition process using SOA and Java tools. Responsibilities include delivery board/executive presentations, budget forecasting, and managing project team.
• Managed several incremental projects in the Sky Miles and Loyalty portfolio.
• Apps, Environment, Process: Waterfall/SDLC, Agile-Scrum, MobiWallet, eCommerce, RUP, SDLC, SOA, Java

Emergint Technologies/ Northrop Grumman (CDC Government-Contractor)

Confidential

Sr. Project Manager 

Responsibilities:

• Led projects from inception to deployment using RUP mythology.
• Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Created project charter, scope, project schedule, WBS, requirements and training material as needed. Performed development, logic, and coding for web based projects using .Net and .ASP data migrations.
• Estimated resources, project schedule, budget and risks associated with the project.
• Managed risks, communication, team and the overall scope of the project. Reviewed, analyzed, and evaluated business systems and user needs.
• Plan the project based on a defined need - results in detailed scope/budget/schedule baseline. 
• Monitor and control the work to ensure that the project remains on track and in control. 
• Apps, Environment, Process: Waterfall/SDLC, RUP, .Net, .ASP, Legacy, Oracle, SQL