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Unix Production Support Engineer Resume

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SUMMARY:

  • Over Seven years of Outstanding of IT experience with complete application development life - cycle (SDLC) including business requirements gathering, analysis and design, coding, testing Software applications for functional, Automation, Web Services, Regression tests, UAT, Production Support in Banking, Telecom, Insurance domains.
  • Extensive experience with Software Quality Assurance Testing on GUI based Client-Server & Web Based applications, Data Driven Applications, using Manual and Automated testing procedures.
  • Working knowledge of Quality control processes, working as QA test developer for automating the test cases for unit and integrated testing.
  • Involved in various stages of Software Development Life Cycle ( SDLC ) implementing Waterfall, V-Model, and Agile, Iteration, Scrum methodologies.
  • Worked on Web Services Testing using SOAP UI 4.0/3.0, REST.
  • Possess extensive experience in WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
  • Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
  • Possess extensive experience in analysing the Business Requirement Documents, Functional Specifications and Technical Specifications.
  • Proficient in developing/writing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements, Specifications and System Requirements documents.
  • Experience in designing Test Cases/Test Scripts/Test Conditions for the Unit Testing, verifying and validating Web based e-commerce applications, like Boundary Value Analysis.
  • Responsible for Analysis and Defect Tracking using HP Quality Centre, ALM, JIRA, Rally, IBM Clear Quest.
  • Experienced in writing JUNIT Test cases for Java and J2EE applications.
  • Experience in Black Box, White Box, and Grey Box Testing, GUI Testing, Regression testing, Ad-hoc, Silk, Selenium, Compatibility and Website Testing
  • Very good understanding and experience on different POS platforms.
  • Proven background translating cell formulas in Excel into VBA code and using Excel-based VBA to design, analyze, and deploy programs for finance industry.
  • LINUX and Windows platforms Extensive working knowledge in Shell Scripting, UNIX.
  • Proficient in SQL Queries, Stored Procedures and PL/SQL programs .
  • Strong skills in Core Java, J2EE, Multi-threading, J2EE patterns.
  • Expertise in several J2EE technologies like JSP, Servlets, Web Services (SOAP, WSDL), struts, JAVA Beans, JNDI and usage of well-known Java IDE like Eclipse, RAD.
  • Excellent communication skills with good presentation skills

TECHNICAL SKILLS:

Operating Systems: Windows 2000/XP/NT, UNIX, Linux, Sun Solaris, IBM AIX.

Languages: Java/J2EE, C++, C#, ASP 3.0, ASP.NET, VB 6.0, VB.NET, ASP Web Forms, XML, HTML 4.0, DHTML, CSS, SQL, VB, VBA, VB Script, Java Script, XML, Web Services (SOAP UI 4.0/3.X and Restful), Eclipse, IBM WSAD 5.1.2, IBM RAD 7.5/7.

RDBMS: Oracle11g/10g/9i, SQL Server 2000, DB2, MySQL, MS-Access, Sybase, Hadoop

Application Servers: IBM WebSphere Application Server, Web Logic Server, Tomcat

Version Controls: SVN, CVS, PVCS and IBM Rational Clear Case.

Tools: / IDEs: Web Services (SOAP and Restful), Web Services, SOAP UI 4.0/3.X, Restful, WSAD5.1.2, IBM RAD 7.5/7.0, Eclipse, RAD, CSS, Oxygen, Webtop.

Applications: MS-Word, MS-Excel, MS-Power Point

Defect Tracking & Management Tools: JIRA, RALLY, ALM, Quality Center 10.0/9.x, Test Directory 7.6/5.0, IBM Clear Quest, Test Manager, SharePoint, Site Scope.

Java technologies: JDK, JDBC, JNDI, Java Beans, Servlets, JSP, Struts, J2EE.

WORK EXPERIENCE:

Unix Production Support Engineer

Confidential

Responsibilities:
  • UNIX batch process management for equity/clearing books and records for global markets operation technology systems (AMRS, EMEA, and APAC)
  • Autosys job management and support
  • Informatica data integration and information data lifecycle
  • Support for APR GLOSS legacy applications on Linux, Solaris for AMRS, EMEA, and APAC regions
  • Batch/Patch resolution research through Audit Logs on legacy systems
  • Application Resolution for patch/batch on all supported systems for business unit control systems
  • Business Unit Control System management and support for Autosys Jobs
  • Bond Transaction Management and support
  • Application support and maintenance for trade enrichment settlement systems
  • Push updated system roll-outs for supported business applications
  • Creating business documentation for application resolutions
  • Unix file management, and script execution.
  • Microsoft Sql Management Server Studio for data recovery and investigation (Deadlocks, Primary Key constraints, Hung queries) for conflict resolution purposes
  • Generate daily health checks on all banking applications
  • Resolutions for Disaster Recovery
  • Responsible for monitoring production metrics and submitting a summary report to management once each month
  • Worked with production management to identify issues and create a summary issues report each week.
  • Ability to work under pressure with tight deadlines
  • In-depth analysis of business critical issues encountered in day to day functions
  • Ensure program/deliverables meet standards and technical specifications and perform technical analysis and component Plan and track deliveries, negotiate and obtain timescales from the client.
  • Manage review of test specs and ensure proper validation of subsequent test results
  • Reported daily activates in a lead report for team shift rollover.

Confidential

Senior QA Tester/ SDET Engineer

Environment: & Tools: UFT, Oracle10g, Excel, SharePoint, Excel, SVN, Junit, JAVA/J2EE, Selenium, Oracle 10g, Windows NT, Jenkins, RALLY, Oxygen, Java/J2EE. Environment

Responsibilities:
  • Provide the automation status on a daily/weekly basis to the project team as well management to track the progress.
  • Running and monitoring the UFT automated scripts based on the Turnover report& Sending the updated TOR for the next day.
  • Recording the T-Errors and E-Errors, Generating the weekly, monthly metrics.
  • Written the macros.
  • Updated the macros in order to get the desired output.
  • Involved completely in Software Development Test(SDET) Environment.
  • Involved in SDET environment and contributing Confidential various levels of testing processes/cycles, including Test automation, in ensuring the highest level of quality
  • Confidential the end of the shift, document this situation as an “Issue/Comment” on Turn-Over Report to next shift, with an update of current status.
  • Running “production work”.
  • Fixing the Errors If a project/script ends in error.
  • Identifying the errors, and fixing the errors on the Metrics.
  • Identifying If All Virtual Machines (VMs) down, Unable to connect to AMFC via ALL defined ways that remote can, Network drives disappear, Facets database (ALL REGIONS), Unable to connect via one, Unable to gain access to the VMs, correct Script and Data base is loaded or not .
  • Sending the mail how it impacted the Automation Remote Team’s work. Reporting test status on a weekly basis - publish reports on Defect Management, Test Progress and Test Metrics.
  • Worked with complex SQL queries for backend testing

Confidential, DE

Senior QA Analyst/SDET Engineer

Environment: & Tools: HP ALM11, UNIX/LINUX, TSYS, LSP, SharePoint, Excel, SVN, Junit, JAVA/J2EE, Selenium, Oracle 10g, Windows NT, Jenkins.

Responsibilities:
  • Working as a QA Test Developer in an Agile Methodology with SCRUM and involved in maintaining Sprint backlogs to create automated functional, regression and smoke test cases in a test driven development environment (TDD).
  • Involved in SDET environment and contributing Confidential various levels of testing processes/cycles, including Test automation, in ensuring the highest level of quality.
  • Involved in interacting with the Business Analyst and Architect during the Sprint Planning Sessions.
  • Reviewed business requirements.
  • Responsible in designing UML diagrams like: Class and Sequence diagrams during the Analysis and Design phase of the application
  • Expertise in Account conditioning in TSYS Mainframe for Credit card functionality.
  • Extensively used TSYS to validate activity flow for the accounts.
  • Verified and Validated the Credit Card information as well as able to see the entire user transactions using TSYS.
  • Wrote SQL queries in oracle database to see the information from TSYS transactions for Fraud.
  • Involved completely in Software Development Test(SDET) Environment
  • Responsible for Setting up Web Services project using WSDL in SOAP UI and provided setup help to other team members
  • Created scripts using Web driver.
  • Developed new scripts for the regression and sanity testing.
  • Performed Back End Testing-using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data.
  • Worked on UNIX environment in Test and UAT environment
  • Followed Test Driven Development and was involved in writing JUNIT Test cases which were also used in Integration Testing.
  • Used Apache Subversion as version control system
  • Create VBA programs to automatically update Excel workbooks, encompassing class and program modules and external data queries.
  • Used HP ALM to create new components for maintain Business Process(BPT).
  • Involved in defect fixing during QA phase of the application.
  • Monitoring and Tracking offshore development Progress and Responsible for team deliverables assuring quality and completeness.
  • Hands on Experience in Selenium Web Driver, selenium Framework.
  • Good experience in creating, modifying and enhancing Test Scripts using selenium.
  • Designed User Interface using Java Server Pages (JSP), HTML, Cascading Style Sheets (CSS), and XML.
  • Developed test cases/ test scripts for the application, executed the Application and raised the defects with the help of MS Test Manager and Jira.
  • Collaborate, Communicate with different teams, and triage technical issues.
  • Used Apache Subversion as version control system

Confidential, San Antonio, Texas

QA Analyst

Environment: HP Quality Center 9.2, UNIX/LINUX, Subversion, Web Sphere 6.1, RSA, PL/SQL, SQL, .NET, Windows NT.

Responsibilities:
  • Developed Test plans that define the testing scope, strategy, test requirements, and Objectives through review of business requirements documents and technical specification.
  • Used agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
  • Created effective test cases based on corresponding business /user requirements documents & technical specification and other operating conditions.
  • Involved in SDET environment and contributing Confidential various levels of testing processes/cycles, including Test automation, in ensuring the highest level of quality
  • Fetching the data from DB2 and doing the data validation in QTP.
  • Manipulated and tested excel datasheets using QTP.
  • Assisted with automation of finance department’s manual processes by writing VBA code and using macros and formulas to speed processes and maximize accuracy.
  • Performed Manual Testing for all the functionality in the application.
  • Tested the User ID, Password for Security also performed Positive & Negative testing, Regression testing, Data Validation, GUI Testing Manually Incidents/Issues were logged into excel where reports could be generated on a weekly basis.
  • Performed integration test to check system compatibility
  • Tested the application compatibility in all versions of Netscape and IE browser using QTP.
  • Interacted with users and Developers, and Business Analyst in QA/Development meetings to meet the testing standards.
  • Participate in weekly status meeting to discuss incident and concerns
  • Performance Reliability Testing is done using Load Runner 7.0 and QTP.
  • Worked on RAD 7.5.4 as the developing environment, Subversion as version controller.
  • Triaging and resolving the errors.
  • Automating scheduling of batch jobs and error reporting.
  • Obtaining KT for the relevant form to be converted and Understanding the Technical Analysis Documents
  • Involved in Installation and configuration of Web Sphere Application Server.
  • Writing JUnit test cases for backend services.
  • Involved in studying the Current Legacy Systems, User Requirement and Creating Design.
  • Worked on INI File generator to create Data Scripts on Military Banking site to develop output XML Deposit and Loan and Product Pricing Rate files processing outbound Fidelity loan rate files.
  • Tested SOAP web services using soap UI.
  • Developed stored procedures, cursors and database Triggers and implemented Scrollable Result sets.

Confidential, Wilmington, DE

Quality Assurance Analyst

Responsibilities:
  • Functional Requirement and Business Requirement Documents through KT sessions to get a better understanding of the system.
  • Tested web applications in Agile/Scrum development processes.
  • Participated in requirement and design walkthroughs.
  • Analyzed system Requirement and developed Test Strategy, Test Plan, Test Procedure.
  • Involved in identifying Test scenarios, Test cases and execution of test script.
  • Worked on data validation by accessing SQL tables by executing complex Query.
  • Performed Database validations, data extraction, and data integrity validation by executing SQL Queries on Oracle and DB2 databases.
  • Involved completely in Software Development Test(SDET) Environment.
  • Tested the Informatica Sessions to verify their results against the test cases.
  • Involved in System, Regression and User Acceptance testing.
  • Involved in Bug filing and defect-tracking for raising issues and interacting with developers for the issues and defects reported.
  • Maintained the Issues, Status Sheet & submit Daily Status to QA Manager
  • Generated detailed test status reports, performance/capacity reports and graphical charts for higher management.
  • Attended QA Status meetings and Project meetings to better resolve the issues.
  • Create test strategies for the Informatica mapping before deploying them into production.

Environment: Quality Center 9.0, Java, JDBC, Servlets, HTML, Multi Browser Viewer, Oracle 9i/10g, Windows XP/NT/2000, UML, UNIX Confidential, Middletown, NJ

Jr. Test Engineer

Environment: Mercury Quality Center, Excel, MS office, Oracle 9i, Unix,

Responsibilities:
  • Developed Test plans that define the testing scope, strategy, test requirements, and Objectives through review of business requirements documents and technical specification.
  • Created effective test cases based on corresponding business /user requirements documents & technical specification and other operating conditions.
  • Involved in SDET environment and contributing Confidential various levels of testing processes/cycles, including Test automation, in ensuring the highest level of quality
  • Wrote complex SQL queries to perform Data validations
  • Manipulated and tested excel datasheets.
  • Performed Manual Testing to validate all functionalities in the application.
  • Tested the User ID, Password for Security and also performed Positive & Negative testing, Regression testing, Data Validation, GUI Testing.
  • Manually Defects were logged into excel where reports could be generated on a weekly basis.
  • Performed integration test to check system compatibility.
  • Tested application compatibility in all versions of Netscape and IE browser.
  • Interacted with users and Developers, and Business Analyst in QA/Development meetings to meet the testing standards.
  • Participate in weekly status meeting to discuss incident and concerns
  • Performance Reliability Testing is done using Load Runner 7.0.

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