SUMMARY:

• Creates and administers test plans for the build, test, and implementation of Hospital, Clinic - connect and Community-Connect EMR builds.
• 20+ years’ of IT experience
• 5+ years’ of HIT specifically as Lead Epic Test Coordinator for EPIC suite
• 90+ Full Test Life-Cycle
• 50+ Ambulatory/Clinics Full Test Life-Cycle (20+ Clinics/20 Community Connect Offices)
• Configures and implements test automation software using both Code Driven and GUI methods.
• Provides Metrics and Defect Management to analysts and leadership.
• More than 20 years of IT experience planning, testing, and implementing new UNIX system and EPIC software builds & configurations, with a focus on testing, evaluation of benefit and risk, and performance.
• Excellent organizational skills.
• Multi-tasker with ability to deliver during time-sensitive deadlines.
• Skilled in working independently or as part of a team, with high productivity in either environment.
• Recent annual review Outstanding - comments included “an asset to the company”.
• Lead testing coordinator for the Integrated Testing of Hospital In-Patient, Hospital Out-Patient, AMB clinics and Community Connect Clinics. Work closely with build analysts and the PMO to define requirements, build workflows with swim-lanes, and then ensure the end-to-end build matches these requirements and the workflows.
• Work directly with the PM and the analysts to concentrate on the Integrated testing of the new builds and upgrades through a repeatable yet customizable set of test scripts we have developed.
• Test new Departments by leveraging existing test scripts.
• Handle all of the resource coordination and the defect tracking of these new Builds.
• The testing involves creating several different patient encounter types and running them through the new build or EMR upgrade. This involves all details of the patient experience from Patient-presents to billing, including registration, scheduling, ASAP, Optime, In Patient, Out Patient, HOV, HIM, Resolute, and a suite of external ancillary systems.
• Work with the Interface team to make sure the correct filters are in place for all these downstream ancillary systems.
• Once the build passes, it is moved from test to production, and the analysts and the PMO schedule dress rehearsals.
• I work with the PM through this entire process and our progress is tracked through Gantt and high level charting. We have timelines with milestone dates for each task.
• Responsible for administration and implementation of all facets of Full life-cycle of testing for new EPIC Installations and all ancillary systems, in a complex clinical environment.
• Ambulatory Implementation testing coordination for Community connect Medical offices including hardware, device and ancillary data validations, workflow script development and execution, and all other related testing methods associated with full implementation of ambulatory clinics and new DEP's (Departments).
• Work with Lead Analysts on script development, management of testing cycles, and maintenance of the testing scenarios for unit, functional, integrated, interface, and ancillary systems testing routines.
• Metrics reporting of testing efforts, issue management and resolution for functional testing, unitized testing, User-acceptance testing, Integrated testing, interface testing, and ancillary testing.
• Developed Ambulatory and inpatient integration test plans, architecture and configuration design documentation for multiple interface environments integrating with multiple 3rd party application products.
• Responsible for test script writing, translating workflow information into testable script formats, and defining business requirements.
• Coordinated testing efforts for tracking Lab orders and results, for iterative and mapped record testing.

TECHNICAL SKILLS:

Operating, Networking, and EPIC Ancillary Systems: EPIC, Cadence, ADT, Prelude, ASAP, ClinDoc, Stork, Willow, Optime, Beacon, Kaleidoscope, Radiant, HIM, Resolute PB Billing and Claims, Resolute HB Billing and Claims, Computrition, Sunquest, AcuDose-Rx, TeleTracking in In-Patient, Outpatient, AMB, HOV, RALS, LogixHealth, HVI Card Stress, MUSE, GE RIS, Medilinks, SunQuest, Syngo, Pyxis, Copath, ASAP, Optime,VMware, UNIX (Solaris, HP-UX, AIX), LINUX (RedHat, Ubuntu), Bourne, C, K, and T shells, X Windows, Local Area Networking (LAN), Wide Area Networking (WAN), MS Windows (all), TCP/IP, DNS, NFS, SNMP, SMTP

Hardware: Sun Microsystems Enterprise class servers, Sun StoreEDGE Disk Array(A1000, A3500, A5100 Fiber Optic disk arrays), IBM RISC servers, HP, Dell, Compaq, Microsoft, iPad, Android

Software: EPIC, Citrix, SharePoint, Oracle, Sybase, Windows, Netscape Enterprise Server, Apache Web Server, Veritas Volume Manager and File System, OpenSSH, Sun Solstice DiskSuite, Sun Clustering, Remedy, Legato tape backup software, Sendmail configuration, Firewalls configuration, Machine Translation Software, 3M CAC, NLP

Programming Languages and Environments: Bourne, C, K, and T shell scripting, Perl, html, Windows - XP, 2000, 7, 8, Vista, Mozilla, Chrome, Safari

PROFESSIONAL EXPERIENCE:

Confidential,Cleveland Ohio.

Senior EPIC Testing Coordinator

• Coordinated full life-cycle testing of new EPIC build initiatives for 5 hospitals. Collaborated with clinical and technical personnel to develop detailed test plans and write comprehensive test scripts. Coordinated specific Workflow testing through all areas of the patient experience from patient presents to billing.
• Developed test scripts and Coordinated testing for 2 EPIC upgrades, EPIC 2015 Upgrade and EPIC 2017 Upgrade.
• Maintained Test Script library for all EPIC Unit Testing, Integrated Testing, and UAT, for Go Lives’ and regression testing.
• Maintained Issue Log for all facets of testing. Includes tracking issue from inception to completion and keeping leadership apprised with daily status reports.
• Creates Testing Plans, Defines Requirements, Develops Timelines, and creates Detailed Testing Project Plans for all Integrated Testing Initiatives, Regression Testing and UAT User Acceptance Testing.
• Go-Live Support 24/7 including training, troubleshooting, and ticket priority assignment.

Confidential,Tampa FL

Lead EPIC Testing Coordinator

• Coordinates full life-cycle testing of new EPIC build initiatives, including Cadence, ADT, ASAP, Clindoc, Stork, Willow, Acudose, Teletracking, Computrition, Optime, Orders, Order sets, OTTR, Prelude, Sunquest, Epiphany, Radiant, HIM, Resolute, for Hospital EPIC Go Lives’, hospital owned clinics, and community connect doctor’s offices. Assists in developing workflow logic for the build of the clinical workflows. Procures resources for new EPIC builds and upgrades involving multiple analyst teams, both locally and remotely.
• Creates, Edits and manages EPIC Test Script library for all EPIC Unit Testing, Integrated Testing, and UAT, for Go Lives’ and regression testing.
• Creates Testing Plans, Defines Requirements, Develops Timelines, and creates Detailed Testing Project Plans for all Integrated Testing Initiatives.
• Performs mapped records Orders testing between the EPIC builds and vendors including Sunquest, Lab corp and Quest, in multiple EPIC environments.
• Coordinated integrated testing with analysts across multiple platforms for ICD-9 and ICD-10 Dual Coding with ICD-9-only billing, from Registration through HB Claims while including all ADT downstreams and ancillaries.
• Coordinates developed test plan for HIE and Relay Health ADT patient information transfer. Work with Analysts to positively and negatively test specific scenarios throughout multiple phases of rollout.
• Created and implemented large, comprehensive test plan for new cloverleaf interface upgrade with testing to all ADT downstream ancillaries. Massive effort involving 75+ analysts, managers and directors.
• Performs printer, scanner, and fax testing prior to Community Connect Go Lives', to verify AVS reporting, through both EPIC and local printing.

Confidential,Los Angeles, CA

Engineering Consultant

• Installed, configured, and tested Sun Solaris O/S on 200+ large-scale SUN Microsystem servers.
• Continually monitored systems and performed extensive system failure analysis and recovery, to ensure integrity of system builds.
• Performed system administration functions including creation and maintenance of user accounts, installed and tested new printers, configured sendmail, DNS, monitored log files and trained all new users.
• Created and documented: disaster recovery policies, procedures, and backup scripting.

Confidential, Pasadena, CA

UNIX Systems Administrator

• Unix System Administrator for the Deep Space Operations Team (DSOT), with accountability for administering Sun servers and workstations for the Mars Exploration Rover project (MER), Deep Space Network (DSN), Ground Network Services (GNS), and Reliable Network Server (RNS) for Confidential Jet Propulsion Laboratory (JPL).
• System account creation and management for Deep Space Operations flight operations center.
• Provided high availability, reliability, and serviceability in a mission critical 24x7 operation.

Confidential,Los Angeles, CA

Engineering Consultant/Technical Manager

• Built, Configured and Tested 100+ Sun Enterprise-class servers providing an International Long-Distance phone service from a Los Angeles base.
• Optimized server operations for data recovery, monitoring, and account management on Solaris and RedHat servers.
• Provided detailed Technical documentation and training.
• Provided and Coordinated 24x7x365 on-call support

Confidential, Hollywood, CA

Computer Systems Consultant

• Built, Configured, Tested 500+ Sun Solaris servers for the Disney Internet Group.
• Assisted data center operations team with System Administration tasks including backups, system monitoring and data recovery.
• Assisted with the relocation of data center from Sunnyvale, CA to Seattle, WA with minimal down-time and rapid turn-around
• Reviewed programs written in PERL and assisted with shell scripting debugging.
• Provided and Coordinated 24x7x365 on-call support

Confidential, Woodland Hills, CA

Systems Engineer

• Project lead for company-wide Remedy application deployment, providing Issue Tracking and their remedies from a web-based system.
• Provided Unix System Administration and web server administration to ultra- high revenue generating websites such as Hilton Hotels, Brooks Brothers, and Borden Foods - directly resulting in increased web sales profits of 10’s of millions of dollars annually.
• Provided PeopleSoft application server installation on IBM & AIX UNIX.
• Provided Netscape Enterprise Server installation, configuration, and maintenance in a UNIX/Solaris environment
• Architected the Y2K preparedness and compliance implementation for Brooks Brothers.