Summary

• Result Oriented Quality Assurance professional with extensive experience SAP Customer Relation Management (SD&MM).
• Expertise in various phases of Software Testing Life Cycle like Requirement Analysis, Test Design, Test Planning, Test Strategizing, Test Execution, and Defect Management & Test Management. Posses excellent leadership skills in Team & Project management
• Extensively Testing knowledge in SAP R/3 SD,MM and SAP CRM IPM Modules
• Proficient in manual Testing Tools such Mercury Test suite (QTP 9.2, Quality Center 9.2 and Test Director 7.6) for testing ERP Applications, Web, and Client/Server.
• Hands on experience in Unit Testing, Functional Testing, Interface Testing, Stress and User Acceptance Testing (UAT), Integration Testing, System Testing, GUI Testing, Regression Testing
• Worked on Quality Center for Defect Tracking, organizing, managing, planning and executing the Tests
• Extensive knowledge of Software Development Life Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC)
• Experience in conducting end user training on various SAP R/3 modules
• Good communication and inter-personal skills, accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure, manage multiple project
• Development & implementation of processes & systems to ensure timely availability of business information necessary to facilitate critical decision-making process.
• Expertise with analytical reporting using Access, Power Point & Advanced Excel features.
• Excellent interpersonal skills with problem solving and analytical abilities.

Training & Certification

• Certified HP Mercury Quality Center 9.2 and Quick Test Pro (QTP) 9.2 professional
• Certificate of Training in Software Testing from STC, India
• Six Sigma Green belt trained

Technical Skills

PROFESSIONAL EXPERIENCE

Confidential - The Chemical Company Sept 2009 – July 2010
Quality Assurance SD & MM

Multi-national chemicals manufacturing corporation, active in fiber intermediates, nylon and
Melamine fibers, resins and plastics, performance products and agricultural products and
fine chemicals to crude oil and natural gas. BASF aimed at migrating from 4.6c R/3 system
to SAP ECC 6.0 environment.

• Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Primary job duties: Test planning, writing test cases and test execution.
• Liaison with customers, account team, product management, developers and other service planners/designers to assess, design and develop test case scenarios & strategies.
• Subject Matter Expert for the manager and assisted manager in Production Planning and Control for the team
• Manually performed UAT Functional Testing of MM Module consisting of review and release IC Purchase Order (ME29N), Display released PO (/nME29N), Block, Change.
• Manually tested Generate Invoice-Basic Material billing through cash processing for basic Material and will enable to validate the account posting (T.code VA03 and VF03 segment ELEDK01, Z1BILLD, E1EDK04, and E1EDK05)
• Responsible for End to End functionality of SAP Vendor Master requests, Vendor remittance differences, Vendor complaints as well as support of project deliverables.
• Coordinate with many internal organizations and customers to plan, define, design, develop and deploy services and features.
• Preparation of Test evaluation, Estimation, Test Plan & strategy
• Interacted directly with Clients for the Requirements gathering and Analysis
• Coordinated with Analyst for everyday Client deliverables
• Performed System, Functional, Integration, Front end, Back End, Security, Navigation based testing, Field Validations
• Defect tracking & analysis in Quality Center.
• Preparation of Weekly Status Report
• Preparation of Test Summary Report during the project closure
• Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status.

Environment: HP Quality Center 9.2, SAP R3 Module, MS Access, Windows XP

Confidential, Mar 2004 – Apr 2007
SAP SD Tester

The comprehensive contract Administration system (CCAS) is a SAP 4.6B R/3 SD application aiding in the entire work flow of contracts creation and administration for products sold by Hewlett Packard. The application has many modules such as Client order creation, billing and shipping information Pricing, Warranty, Discounts, Products & packages etc. The application would aide right from creation of a contract, administer the contract based to predefined rules, adding addendum's to the contract to the final stages when the final iterations of the contracts are mailed out to the customer. This application replaced the legacy client server application system which was used earlier in contract administration where manual efforts were huge. This application was developed in a modular fashion and I was involved in this project from the inception phases.

• Involved in documenting Test Plan, Test Cases and Test Procedure using Business requirements document and Functional requirements document of the system
• Identification of Test data and validation of Test environment
• Involved in Integration testing (end-to-end Cross-Functional process chain)
• Manually tested ability loading of Business partners, Contract persons, Prospects from legacy to SAP CRM System.
• Manually tested verify the domestic debit memo accounting document for document type, Reference field, payment reference field, and assignment field and payment terms.
• Tested functionality of Sales Order Upload using ZSOUPLOAD, Release the PO through
  The Deemed Acceptance batch job, confirm the creation of PO and Invoice with T.Code
  ZVA05.
• Reporting of bugs using custom-made bug tracking tool developed in Test Director
• Monitored the status of bugs until they were sorted out. Made summarized and detailed test reports
• As QA Analyst involved in Documentation of Integration, Regression and Security testing
• Performed User Acceptance Testing (UAT), Functionality Testing and Integration Testing
• Involved in Data Migration testing i.e. used old data and checked the validity of the data
• Prepared training documents for end users of application
• Reporting - daily, weekly and monthly reports for the Management and the Customers in Excel (Pivot Table, Vlook up) and PowerPoint.

Environment: SAP 4.6B, Manual Testing, Test Director, SD
Notable Credits

• Migrated critical Upfront process from the US to HP Chennai (involvement from due diligence phase to post transition phase)
• Holds the distinction of implementing & stabilizing the process and completing Six Sigma Green Belt Training.
• Dexterously attended various quality training.
• Significantly executed couple of Kaizen (Process Improvements) for time and error reduction.
• Recognized and awarded the Certificate of Excellence for handling the process under critical situations.
• Awarded the certificate of excellence for handling the process smooth under critical situations.
• Recipient of Global-e Reward and Recognition program for contribution towards highest productivity with efficiency and accuracy.
• Received e-award for "Customers Delight"