Head Of Digital Transformation Resume
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Tampa, FloridA
PROFESSIONAL SUMMARY:
- Chief Architect and Head of Digital Transformation with 18 years’ experience working in class leading organizations like Intel, Confidential, Confidential, Confidential, Confidential, Confidential and Confidential .
- Well balanced in business focused program management, digital transformation, enterprise applications, and infrastructure/services. A dynamic and innovative technology professional experienced in designing, implementing & supporting large scale Enterprise IT projects.
- Confident and dedicated technology leader able to lead all phases of digital transformation initiatives while mentoring and motivating teams, successfully creating and implementing a digital change agenda.
- Setting Digital Strategy and manage technology roadmaps and governance in the areas of Cloud computing, DevOps, RPA, AI, Automation and other digital technologies
- Conducting value discovery exercises with customers; with a transformation agenda
- Identification of value possibilities, shaping of opportunity value and build out a governance model for effective delivery of digital initiatives
- Developing customer - specific value roadmaps in partnership with presales, COE and technical enablement teams
- Leading the organization in maximizing the opportunities of digital working culture by reshaping the skills, processes, people and tools to deliver on digital strategy
- Leading customer engagements to assess strategic objectives, map out innovation scenarios, identify key improvement opportunities and value added digital transformation initiatives
- Delivery Governance. Well versed in CGEIT, ITIL & TOGAF Frameworks
- IT Strategy, Digital Strategy, Business - IT Alignment & Value Delivery
- Availability & Performance Management of Business Critical Systems
- Operational Discipline & IT Governance
- Cloud Security Alliance Certified - CCSK
- IT & Business Process Automation
- Infrastructure Optimization & Technology Refresh Plans
- Disaster Recovery Solutions
- Experienced in driving large scale technology transformational efforts, Delivery and Vendor Management.
- Hands on experience in identifying and planning for the future state of enterprise technology environments while incorporating new solutions that create a strategic advantage and expanded business growth
- 18+ years hands-on experience with IT Applications, Infrastructure and Operations
- Extensive experience in streamlining mission critical operations and processes with due emphasis on automation
PROFESSIONAL EXPERIENCE:
Confidential, Tampa, Florida
Head of Digital Transformation
- Global strategic leadership role for Confidential ’s Digital Transformation initiatives
- Strategic and operational responsibility for Digital stream - Cloud, RPA, Automation, AI/Cognitive & DevOps technologies
- Manage the program for digital transformation and ensure projects are delivered within agreed quality standards, risk parameters, timescales and budgets
- Lead the organization’s project managers using matrix management principles and mentor project managers through new project management processes
- Deliver digital products to clear objectives, working with the Executive leadership to set clear targets and measure progress towards them
- Leading teams across the organization to deliver on digital strategy
- Accountable for resource planning, reporting and overall management and coordination of digital projects/initiatives in the organization.
- Other duties included pre-sales management, vendor management, partner network management, Internal IT Support, design and implementation of Cloud & DevOps solutions
Confidential, Sunnyvale, California
Chief Architect
- Principal Architect for Confidential ’s Global Services Division
- Strategic role responsible for setting the technical and architectural direction, design, oversight, and implementation of the Confidential ’s global technology infrastructure and Cloud solutions
- Other responsibilities include day-to-day operations and management of the Cloud, DevOps & Middleware Platforms, contingency plans, capacity planning, project management, vendor management, IT Procurement, contract negotiation and systems monitoring
- Lead Architect and SME for Cloud Solutions, DevOps technologies
- Reviewed Application & Infrastructure design and actively implemented multiple infrastructure/middleware platforms including integrations with IAM and other applications and ensured scalability, performance and supportability of the solution
- Provided leadership, guidance and support to the other team members of the infrastructure team on the matters of Cloud solutions, Docker containers, Ansible, Kubernetes
- Set the standards and executed the migration and deployment of solution configurations across environments, using automation as key criteria
- As an ITIL & COBIT Certified Infrastructure specialist - implemented infrastructure solutions that adhere to industry best practices
Confidential, Santa Clara, California
Chief Architect
- Directed the IT organization in providing a wide array of technical and project management services to division, including middleware operations, systems management, systems monitoring for customer accounts, and infrastructure engineering for B2B connectivity and web/extranet dial-access
- Managed a highly skilled staff of IT Architects including Web & Application architects, Project Managers, Web Portal Architects and Security Architects
- Held full accountability for the design and implementation and 7X24 support of new mission critical solutions for McAfee’s partners in addition to an internal portal platform
- Chief Architect for Cloud, DevOps, IdM Access Management, including OID, OVD, OAM, OIF, and OWSM in support of a large scale Web Portal and Identity and Access Management deployment
- Architect for End-End Performance and Operations management solution for IAM Solution using OEM12c with Identity & Access Management Pack Plus
- Decreased root-cause identification times of production infrastructure by 75% through implementation of enhanced monitoring
- Created diagnostic toolset that minimized costly system outages and improved recovery time of mission critical services
- Provided performance assessments of the application with specific recommendations for improvements across multiple middleware layers, an assessment of adherence to best practices across the layers with specific recommendations for improvement, and an assessment of usability based on industry best practices for business to business web applications
- Supported integration of 11g OAM, OIF, OID, OVD and OOAM for advanced authentication and identity management.
- End-to-End implementation experience across Development, QA, and Production for the entire IdM Access Management suite
- Helped build the McAfee middleware technology roadmap of initiatives to drive towards the future state
- Active participation in Solutions Architecture Review Board to review all McAfee technology solutions and assess their alignment to the future state technology direction
- Worked on audit framework, hardening of security product stack, and knowledge transfer to the team
- Architect and SME for Oracle WebCenter 11g platform
Confidential, Miami, Florida
Senior Solutions Architect
- Architected and Implemented SOA Governance Suite - Service Registry, Enterprise Repository
- Provided Implementation support for Oracle Identity and Access Management Suite across the enterprise
- Architected and implemented Production and Non-Production environments for Oracle BPM Suite 11g
- Provided performance assessments of the application with specific recommendations for improvements across multiple middleware layers, an assessment of adherence to best practices across the layers with specific recommendations for improvement, and an assessment of usability based on industry best practices for business to business web applications
- Helped build the technology roadmap of initiatives to drive towards the future state
- For individual projects, studied and developed solution alternatives that are within the parameters offered by the business for scope, schedule and budget
Confidential, San Diego, California
Lead Architect
- Cloud, DevOps & Middleware Architect Managing Enterprise Mobility Systems, Critical Infrastructure and Configuration management for Confidential ’s Mobile Banking division.
- Provided extensive IT Infrastructure Consulting for multiple business units.
- Directed high caliber teams in Infrastructure and Operational areas.
- Served as direct liaison to Business and internal technology and application teams providing technical guidance for Cloud & DevOps technologies, Agile, Windchill PLM solutions and Oracle Weblogic HA mission critical applications at Confidential .
- Decreased root-cause identification times of production infrastructure by 75% through implementation of enhanced monitoring.
- Created diagnostic toolset that minimized costly system outages and improved recovery time of mission critical services.
- Architected Middleware infrastructure installations for Agile, Windchill and Weblogic; engaged in operational analysis, deployments for ADF applications, changes including patches, maintenance and upgrades for key business units.
- Implemented Oracle Identity and Access Management Suite 11g for multiple business units
- Helped migrate the Data Center from Atlanta, GA to San Diego, CA for Confidential ’s Mobile Banking infrastructure and scale to application needs in Development, Test, Stage, Production and DR environments.
- Authored support policies and procedures to maintain the mission critical environments.
Confidential
Washington, D.C.
Lead - Middleware Engineering and Operations
- Collaborated with senior business and technical personnel to deliver a robust and scalable architecture that meets the business goals of the organization
- Delivered infrastructure consolidation strategies for the server, network and storage environments, leveraging virtualization and cloud technologies. Efforts were externally recognized with an Infrastructure Management Best Practices Award from IDG Computerworld .
- Developed excellent track record of engineering, technical and customer support managing BEA Weblogic Portal and Weblogic Server products
- Worked extensively on Weblogic Business Process Manager (BPM), BPEL Process Manager, and Aqualogic Service Bus (ALSB) as part of SOA and BPM projects and certification efforts.
- Developed support procedures and architected the support of J2EE infrastructure for business teams
- Engaged customers and other platform teams to instill operational discipline in most areas of J2EE deployments
- Supported multiple ATG, Weblogic Portal and Weblogic Server Engineering and support activities
- Collaborated with internal auditors to conduct in-depth compliance audits and testing
- Managed a team of highly skilled technical staff responsible for 24x7x365 operations, service availability, fault isolation, incident resolution, and disaster recovery of a Global Enterprise Computer System
- Managed the transition of operationally focused engineering tasks successfully into the operations group
- Managed teams break/fix Service Level Agreements (SLA's) to ensure 95% turn key support goal
Confidential, Bethlehem, Pennsylvania
Senior Systems Engineer
- Supported operational support systems for a leading telecom service Fulfillment Company.
- Ensured accurate release testing for all new applications, providing final approval for bug-free, fully functional commercial solutions.
- Assigned resources to meet workflow needs; created development plans, project documentation, and test cases.
- Automated the production code migration and deployment procedures
- Automated numerous procedures and policies in support of engineering and operations, participating in regular audits to ensure corporate compliance to IT standards.
- Helped the Technology department to build Risk Assessment Team charged with analyzing all critical systems, developing reports to document system vulnerabilities, and recommending appropriate solutions.
- Developed an effective Performance manager tool to enable automated system alerting and tuning based on threshold data.
Confidential
Senior Systems Engineer
- Conducted on requirements specification, design, and development and testing of web-based clinical information applications running on BEA Weblogic Server 5.1.
- Provided administration of BEA Weblogic Server on Windows and Unix, as well as developing software modules using C, C++, Visual Basic, Java, HTML, Servlets, CGI, PERL, EJB, and IIS.