Quality Assurance Analyst Resume
ScottsdalE
Objective:
To build a career with a leading co-operate where enhancement of my knowledge and
Refinement of my talent is possible.
Experience/ Knowledge/Skills:
- 6.5+ years of Total IT experience.
- Experience working as Quality Assurance Analyst.
- Writing Black Box (Functional & Regression), White Box Testing, Integration Testing, End to End Testing, Regression Testing Manual Testing, Unit Testing, User Acceptance Testing, & web application Functional Testing.
- Thorough experience & understanding of SDLC & STLC.
- Languages/DB C, COBOL, VB, JCL, HTML, SQL, IBM Cert DBA DB2 UDB v7.
- Testing Tools experience on Quality Center & JIRA.
- Experience defining testing tasks, creating effort estimates, Preparing RTM’s, Defect Tracker’s, Scheduling Business Walkthrough, Delivering Test Results presentations with Business & Requesting Approval’s.
- Experience working as Prod Support (Defined Contribution Domain, Omni Care, using Mainframe application).
- Past Experience include working as developer (Reports Development using COBOL, Z/Os)
- Ability to work in a complex and matrix team environment. Experience working Individually and working offshore onshore team model.
- Strong analytical and problem solving skills.
- Strong communication skills (written and verbal) for information gathering and the ability to interact with various client groups.
- Possess thorough understanding of business analysis techniques and tools.
- Proven abilities in problem management, process analysis and root cause analysis.
- Ability to handle multiple tasks, set priorities, schedule and meet deadlines
- Experience working on Z/OS & IBM Tools(Endevor, XPEDITOR, FILE-AID)
Professional Experience
Current Company Profile:
Designation: Consultant
Company: Confidential
Domain: Healthcare (Medicare part D beneficiary enrollment system).
Duration: Since 25th July 2010 till Date
Confidential is the largest pharmacy services provider in the US, managing over a billion prescriptions via its network of retail pharmacies including its own house retail health clinics, Minute Clinic. As the leading pharmacy benefit manager, CVS Caremark extends mail order pharmacy services, claims processing, and prescription plan design and administration on behalf of plan sponsors, which include corporations, insurance providers and the government.
- Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
- Analyze requirements in partnership with Application Development, Data Management, and Product Development teams
- Be liason between project manager and AppDev in coordinating & prioritizing the testing effort for incoming work
- Test plan Creation, Test case Creation, Traceability matrices, Executing JCL’s & working on Mainframe Z/Os environment.
- Generate QA tasks and durations for project estimates.
- Preparing Utilization Reports.
- Monitor and report on test case execution
- Log Defects, Test Cases in Quality Center.
- Highly motivated - self-starter, proactive with time management skills
- Knowledge of IT audit practices.
AWARDS & RECOGNITION
- Awarded as Excellence towards managerial skills.
Designation: Software Developer (EMP Id, PN0009)
Company: Confidential
Domain: Defend Contribution (401 K Plan)
Duration: Since 8th Dec 2008 to 20th July 2010.
Confidential is a premier provider of diversified business process outsourcing (BPO) and information technology (IT) services and solutions to commercial and government clients worldwide. ACS is recognized as one of the best performing FORTUNE 500 Company. The company has following line of business.
KEY RESPONSIBILITIES:- Analyzing application Issues & implementing Client change requests, Regression Testing, User acceptance testing and go-live activities as required
- Production Support maintenance, enhancement issues
- Participating in troubleshooting activities (Configuration error, data errors, interfaces to external systems, etc.)
- Responsible for technical documentation as required
- Work with IT and business leaders across organizations/geographies to understand and accomplish business requirements as necessary
- Troubleshoot & resolve functionality/data related queries
- Participate in cross-training and knowledge transfer activities with project teams including end-customers
- Strong analytical, troubleshooting, and problem-solving.
- Ability to work under pressure and adhere to deadlines/SLA agreements (On-time delivery, customer service, and quality of execution are key performance requirements)
AWARDS & RECOGNITION
- Awarded for Info share presentation on 1x/4x Connectivity a technical walkthrough
Designation: Software Developer (6416)
Company: Confidential
Duration: Since 22nd June 2006 to 05th Dec 2008
Confidential Is a Consultant Company Based in Noida Operational since Year 2003.
KEY RESPONSIBILITIES:
- Analysis application Issues & implementing Client change requests, testing, and go-live activities as required
- Production Support maintenance, enhancement issues
- Participate in troubleshooting activities (Configuration error, data errors, interfaces to external systems, etc.)
Designation: Process Associate (603)
Company: Confidential, India.
Duration: 25th Aug 2005 to 05 Jan 2006.
Confidential is a leading global business process outsourcing company. WNS has domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services.
KEY RESPONSIBILITIES:
- Review of software requirements
- Preparation of test cases.
- Preparation of Test plans
- Creating and running automated tests
- Reporting of defects
- Preparation of test reports.
- Functional & non functional (Integration & performance) testing of web reports.
- Browser compatibility testing
Educational Background:
B.tech
Extra Curricular Activities:
- Paper presentation in INGENIUM 2004(National Level Technical Fest) on Higher Level Parallelism.