Quality Assurance Technician Resume

Overview

A dedicated technology professional with 2+ years ofQuality AssuranceTesting and an extensive Customer Service Background.

Skills

Net Suite, DocHunter, Ipro, Doculex, Concordance, UC4 Softwares,
Using Regular Expression in Textpad and Excel
Computer Networking, Programming Java, UNIX, Shell scripting,
Multilingual (Bosnian, Italian, English and Spanish)
Education
Bachelor of Science in Information Technology
Experience

Confidential 11/2007 – 11/2009

Quality Assurance Technician.
Manually quality checking litigation documents and files.
Comparing images and OCR files.
Extensive use of Net Suite Software and Doc Hunter
Working with Summation, Concordance, IDX database files.
Extracting files with Textpad and Excel.
Password protecting CDs, DVDs and Hard-Drives using TrueCrypt Software.
Managing company’s backups of client’s data.
Involved in getting the ISO certification 2700 for DAEGIS.

Confidential 10/2006 – 11/2007

Night Auditor Manager.
Trained couple new night auditors.
Worked as a front desk receptionist with the OnQ software.
Checked in guests, applied positive advice when dealt with guests’ complaints.
Balanced the end of business day transactions with Excel.
Closed the books at the end of month.

Confidential 03/2007 - 07/2007

Consulted and rebuilt the old web site into more user friendly one using Dreamweaver.

Confidential

Confidential 9/2004 – 9/2006

Data Coordinator for Information Technology Department.
Script writing reports with UC4 software and managing the Bank’s operation system using UNIX.
Acting as a main system administrator when my supervisor was not available.
Daily monitoring system security for any viruses.
Daily bringing up system for the new business day transactions and month end with UC4 and UNIX.
Swapping backup tapes and checking them for their functioning.
Ordering supplies for the IT Department.
SQL database maintenance.
Writing up new procedures and consulting them with other departments.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship