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Test Manager Resume

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Florham Park, NJ

SUMMARY:

  • Collaborative, creative, and energetic software Quality Assurance expert with a strong understanding of the testing process.
  • Possesses broad and deep knowledge of both automated and manual testing techniques and best practices.
  • Experienced working in a diverse and dynamic global environment.

TECHNICAL SKILLS:

Testing Tools Experience: QuickTest Professional 11(QTP), Quality Center 11 (QC), Business Availability Center 8.07 (BAC), LoadRunner 11 (LR), Worksoft Certify 8.7, IBM Rational Quality Manager (RQM), SAP Solution Manager

Test Environments: Windows, Web, 3270 Terminal, SAP R/3, SAP Netweaver Portal, Web Services

Development Experience: Visual Studio, SQL Server, VBScript, ANSI C, Powershell, HTML, PHP

Other Experience: Appian (Business Process Modeling), MS Excel, MS Access, Visio, Sharepoint

PROFESSIONAL EXPERIENCE:

Confidential, Florham Park, NJ

Test Manager

Responsibilities:

  • Responsible for the oversight and coordination of User Acceptance Testing (UAT) for all business units within North America during major quarterly updates to BASF’s ERP system, as well as for special projects.
  • Coach project teams on planning their functional and user acceptance testing cycles and provide full test management support during execution.
  • Perform live and virtual trainings on topics such as how to create test scripts, best practices for testing, and how to use SAP Solution Manager.
  • Communicate effectively to keep stakeholders informed of testing progress, system outages, and critical defects by holding regular status calls during testing cycles, distributing progress reports and important announcements to key users, and escalating issues when necessary.
  • Ensure all testers have access to required test systems and Solution Manager, as well as the proper authorizations in to conduct their testing.
  • Act as liaison between testers and support personnel in other business units, countries, or regions, including outsourced colleagues in Asia.

Confidential, Florham Park, NJ

Sr. Automation Engineer

Responsibilities:

  • Developed and executed automated test scripts to validate BASF’s most critical, end - to-end business processes.
  • Planned and monitored the migration of BASF’s Good Manufacturing Practice (GMP) test suite from the HP toolset to Worksoft Certify and IBM RQM, satisfying Food and Drug Administration requirements.
  • Managed offshore consultants in completing test automation development for initiatives where extra resources were needed.
  • Created a wide array of documentation to assist with onboarding of new team members and serve as a reference for existing colleagues.
  • Tested and monitored network performance using BAC at various BASF production sites throughout North America.

Confidential, Mahwah, NJ

Programmer

Responsibilities:

  • Developed functional, regression, and performance testing automated scripts using QTP and LR for various applications and platforms.
  • Used QC to execute tests and manage the traceability among test requirements, releases, cycles, tests, and defects.
  • Created SQL Queries to report on QC license utilization, user history, and testing statistics.
  • Created enterprise standard testing processes for performance testing and software requirements management.
  • Trained UPS employees on enterprise-wide testing standards.
  • Provided QTP, QC, and LR technical support and mentoring to testing teams.
  • Configured groups, managed users, maintained the application server, and created custom fields and workflows as a QC Project Admin.

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