Professional Summary

Master in Computer and Information Science with 7 years of diversified IT experience in Software Quality Assurance Methodologies with all phases of SDLC including Analysis, Design, Development, Testing and QA. Coordinated the creation and execution of QA and Test Case, Test Plans, Test Scripts, Bug Documentation. Experienced in different kind of Testing including Functional, Regression, User Acceptance, System and Integration Testing. Proficient in Manual Testing and Automation Testing. Experienced in testing of various web-based, Client/Server. Experience with Rational Tools (Rational Administrator, Robot, Test Manager, Rose, Clear Quest and Mercury Tool. Excellent Technical, Communication and planning skills. A very good Team Player with excellent ability to learn the new technologies in short times.Specific Expertise

• Extensive experience in all phases of Software Development Life Cycle including Requirements, Analysis/Design, Development and Testing.

Detailed Knowledge of the ISO and IEEE quality standards. Analyze existing QA models and re-define QA Processes based on QA best practices and guidelines to improve the company-wide QA process and mindset of QA Personal. Ability to develop & execute effective Test strategies & Test plans using Mercury and Rational as per requirements. Expert in all forms of testing including Functional, Integrations, Performance and User Acceptance Testing using Mercury and Rational Tools.

• Expertise in writing Test Cases, Test Scripts and Test Plans. Experienced in testing of various web-based, object oriented, wireless, and Client/Server.
• Extensive use of bug tracking tools like Mercury Test Director, Rational ClearQuest for reporting modification requests.
• Excellent database skillslike SQL server & Access that include building/maintaining tables and indexes.
• Worked extensively on MS Word for documentations and used MS Excel for creating data table for DDT and performed calculations.
• Excellent research and mentoring skills. Ability and enthusiasm to learn new tools/technologies quickly.

PROFESSIONAL EXPERIENCE:

Confidential,San Francisco CA Sr. QA Engineer

May 2008 – Till date

Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage and consumer finance through almost 6,000 stores, the Internet and other distribution channels across North America and internationally.

Mar 2010- Till Date

Working as a Sr. QA Engineer in Safe-T Conversion Application \"Transmission Conversion Repository (TCR). TCR is an application which collects organizes and distributes information to facilitate the conversion phases of Wholesale transmission customers from the legacy Wachovia transmission platform to SAFE Transmission. The conversion phases include bridging and migration.

The Project objectives of the TCR implementation are Enrolling Wholesale Trading Partners and establishing their transmission profiles on SAFE Transmission, Understanding conversion events and activities impacting transmission relationships and Faciliting information exchange between groups such as Transmission Support Services and DTS by providing details necessary to initiate bridging, testing, production monitoring, Trading Partner migration and turn down of legacy transmission IDs, as needed.

Roles and Responsibilities:

• Understanding all the phases of SDLC methodology and RUP to implement the correct Business Process Flow.
• Analyzed the System Requirement Documents and Specifications of the product. Documented functional requirements using Quality center and mapped them to individual test case requirements.
• Reviewing and participating in walkthrough of Design Documents, Test Cases with development managers, Software Quality Analysts and developers

Developed test cases, and helped the team lead to organize the test plan documents in Quality center. Validate test cases against data base results. Developed the test cases in the Test plan tab of Quality Center. Developed a Smoke test to test the application when the new build was handed for testing. Executed the test cases manually and updated the Test Lab tab of Quality Center. Documenting test failures in defect report and resolving all issues related to testing. Reported application bugs using Quality Center. .

• Extensive Used of Quality Center for tracking and for weekly status report.
• Extensive used of Reporting Tool MS Excel.
• Experience implementing reporting interface improvements based on client needs.

Created the test data and involved in manual testing of some modules in Application. Extensive involved inParticipating Productions install throughout Phase 1 to date.

May 2008 to Feb 2010

Worked as a Sr. QA Engineer in Unified Authorization Module (UAM) Application. The UAM is a web-based Intranet application to facilitate the setup of Companies and Users of the Commercial Electronic Office (CEO). UAM is used by Implementation to maintain and setup companies, users, accounts, and authorizations.

UAM is used by Client Services to service company users by viewing setup companies, users, accounts, and authorizations, as well as setting up temporary passwords for Company Users.

Roles and Responsibilities:

• Understanding all the phases of SDLC methodology and RUP to implement the correct Business Process Flow.
• Analyzed and Reviewed Business Requirement Documents and the Technical Specification.
• Developed Test cases corresponding to business rules and other operating condition.
• Detailed Validation of the applications.
• Completed Full regression for all existing in UAM and Self Admin functionalities.

Executed the test cases manually and Automated and updated the Test Lab tab of Quality Center.

• Ensured traceability between requirements and test cases for complete test coverage, defect management using Quality Center
• Categorizing bugs based on severity and interfacing with developers to resolve them.
• Identified test scenarios for UAT, preparation of UAT test scenarios, preparation of UAT test environment and involved in UAT test execution.
• Excel Reports Developer
• Perform troubleshooting, repair and changes to clients’ customers’ existing Excel Tool reporting applications.

Extensive involved inParticipatingProductions install throughout Project.

Environment: Windows NT, MS Office, Excel, ASP.NET,, SQL Server, XML, SQL, and Quality Center

Confidential,MN Quality Analyst

Jan 2008 to May 2008

U.S.Bank is the 6th largest commercial bank in the United States. They provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions
The online loan origination system (LOS) was being enhanced which provides data to facilitate the loan origination, processing and closing. The system included point-of-sale, processing, underwriting closing and funding.

Roles and Responsibilities:

• Understanding all the phases of SDLC methodology and RUP to implement the correct Business Process Flow.

Developed test cases, and helped the team lead prepare the test plan. Working experienced with User Acceptances testing on web pages containing simple tables of inputs and expected outputs. Executed the test cases manually and updated the Test Lab tab of Quality Center. Reported application bugs using Quality Center Manually involved in troubleshoot issues caught in Production transition. Responsible for providing the client with new automation and manual testing strategies and plans to test areas never tested. Created the test data and involved in manual testing of some modules in Application.

Environment: XML, ASP.NET, C#, JavaScript, Ajax, CSS, MS Office and Quality Center

Confidential,CA Software Quality Analyst

Oct 2006 to Nov 2007

Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage and consumer finance through almost 6,000 stores, the Internet and other distribution channels across North America and internationally. Worked as a Software Quality Analyst in Smart Decision Phases 2 through 4, Check to ACH BOC and related projects. With the Smart Decision service, you can take advantage of more efficient processing using ACH conversion, including an additional redeposit option for your electronic returns.

The Projects worked on involved the Check21 processing and the Back Office Paper-T Electronic Check conversion through multiple channels using the Smart DecisionSM rules engine. These projects help Wells Fargo business customers share the benefits of cost/time savings in processing via a single channel for all deposits, improved collection, decreased returns, fewer bank relationships, and comprehensive reporting.

Roles and Responsibilities:

• Understanding all the phases of SDLC methodology and RUP to implement the correct Business Process Flow.
• Monitoring and documentation of test results, assistance with test plan creation.
• Extensive involved in Test deck preparation and distribution.
• Responsible for in-house test check creation using both Genisys and Access templates.
• Responsible for Smart Decision deposit file submission via DTD.
• Responsible for validation of Smart Decision OptOut and Block rules in Deposit Maintenance.
• Extensive used in Smart Decision result validations in eDC/ICING and in CHX2000.
• Responsible for validation of ICING extracts
• Extensively involved for database results validation at the backend
• Responsible for validation of Smart Decision ESND and NACHA files.
• Extensive used Mainframe DE, MSOR and Hogan posting results validation in ET.
• Participated in test coordination with IP staff and ACH staff.
• Experience working on mainframe and testing the transactions and reports.
• Reported the defects to the developer using Clear Quest and participated in bug reviews.

Environment: Windows NT, MS Office, Excel, ASP.Net, SQL Server,, SQL, VBScript and Rational Clear Quest

Confidential,CA Software Quality Analyst

Jan 2006 to Oct 2006

Experian is a global leader in providing value-added information solutions to organizations and consumers. Experian provides information, analytics, decision-making solutions and processing services. Using its comprehensive understanding of individuals, markets and economies, it helps organizations to find, develop and manage customer relationships to make their businesses more profitable. Working as a Software Quality Analyst in different running in house web-based applications.

Roles and Responsibilities:

• Understanding all phases of software development cycle from Business analysis to Design, Development, Testing, Deployment as well as Support.
• Gathered user requirements and designed the Test Plans and Test Scenarios accordingly.
• Analyze business requirements from Black Box testing perspective, business process and system architecture/design. Developed Test Strategy and Test Plans to ensure that test cases reflects user needs for the functional, User Interface, Performance, Usability and Security requirements
• Worked closely with development to ensure high quality and timely releases.
• Documented detail test cases, expected results and traced the test cases to the requirements.
• Performed Manual Testing on different Modules of the Application by executing the Test Cases. Conduct Functional, Regression and Performance Testing to verify business rule and requirement.
• Extensively used SQL scripts/queries for data verification at the backend.
• Analyze and summarize meaningful and relevant results in a complete performance test report.
• Performed Data driven tests using Positive and negative sets of data.
• Responsible and involved for setting up the test environment by installing and configuring various tools.
• Coordinate with team members and update them in daily status meeting.
• Extensive Used Clear Quest for defect tracking and maintained the trailing history of the bugs.

Environment: Windows NT, MS Office, Excel, ASP, SQL Server, XML, SQL, and Rational Clear Quest

Confidential,CA Software Quality Analyst

Jan 2005 to Feb 2006

Union Bank of California is a leading global financial institution offering businesses, individuals and institutional clients a wide range of financial products and services including retirement and investment services, life and health insurance and mortgage banking.

It is a complete Web Based Application for enabling online banking for customers. Online Banking consists of different functionalities like Login Verification, Bill Payment, Loan and Mortgage Application Processing, Account Statements, Customer Reports and Customer Support Module. Customer Support consists of different modules like handling calls, Customer General Info, Customer Search and Reports. It also ensures a secured online banking by protecting the privacy and the confidentiality of the communications between browser and servers and also by verifying that only authorized persons are allowed to access online banking. As a QA consultant, involved in the conversion and customization of the system from the Legacy MainFrame system as per the user requirement

Roles and Responsibilities:

• Involved in Test planning discussions. Assisted in creating Master Test Plan and primarily created the individual Test Cases.
• Analyzed the System Requirement Documents and Specifications of the product. Documented functional requirements using Test Manager and mapped them to them to individual test case requirements.
• Preparation of Testconditions detailing the high level overview. Involved in setting up the Test Manager Administrator to implement project security and customization.
• Involved in Manual testing of different modules of the product and identified scripts for automation.
• Created automated GUI scripts for Feature Testing using Rational Robot. Performed data-driven testing using MS Access.
• Experience working on mainframe and testing the transactions and reports.
• Extensive used mainframe data test for QA system, regression, end-user and performance testing.
• Extensive used of UNIX scripting during project.
• Involved in managing Modification Requests associated with software development, enhancement requests, defect reports, configuration and documentation modifications using Rational Clear Quest.
• Involved in the inspections with the project managers to discuss the outstanding issues. Ensured that the Entrance and Exit Criteria of the tests were complete.
• Involved in exhaustive black box testing and ascertained that the product was reasonably bug-free, delivered on time, within budget, met requirements and maintainable.
• Involved in Production Support during post testing phase and identified User errors by performing User Acceptance testing.

Environment: Windows XP, SQL, Unix Scripting, Photoshop, WINNT, Sun Solaris, Ms-Visio, RUP, HTML. Rational Robot, Rational Test Manager, Rational Clear Quest.

EDUCATION:

Master of Science in Computer and Information Science