SUMMARY

• Over 8 years of experience in Software Testing of Client/Server, Web, and Mobile based Applications.
• Experienced in all stages of Software Development Life Cycle and Software Testing Life Cycle.
• Exporting understanding Testing Stages/Levels/Phases, Testing Types, and Testing Techniques.
• Participated in complete Testing Lifecycle, Test Plan, Test Cases, Test Execution, and Defect Report.
• Extensive experienced in manual and automated testing for Web Based and Client/Server applications on several platforms.
• Performed Smoke Testing after every deployment to make sure the application delivered is testable.
• Attended review sessions to understand the Business Requirements/Functional Specifications and reviewed the documents to understand the client business logic.
• Developed and executed SQL Queries to verify the database updates, inserts and delete of the records, To extract data from target tables and validate reports
• Good hand on VB scripting and Java scripting.
• Experienced in analyzing Business Requirement and Technical Specification documents.
• Performed back-end testing by executing SQL queries over various database products on Window platform.
• Worked well in diverse teams to achieve goals through effective communication and interpersonal skills.
• Proficient Multitask and flexible in adjusting as per demand.
• Highly motivated and able to adapt all challenges.
• Expertise in applying sound software testing techniques and principles to reduce defects, improve quality and enhance business success.

TECHNICAL SKILLS

• Testing tools: Quick Test Pro, Quality Center, Win Runner and Test Director, Selenium Tool.
• Bug Tracking tools: Quality Center 9.2, Test Director 8.0/7.6.
• Languages: VB, Java, C, C++, HTML, XML, ASP.Net.
• Database: MS-SQL Server 2000, 2005, 2008, Oracle 9i, 10g, 11i, MS Access 2003.
• Documentation: MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Projects, Visio
• Operating System: UNIX/LINUX, Windows NT/2000/2003/XP/VISTA, Windows 7.
• Software Methodologies: Waterfall model, Agile.
  

PROJECTS EXPERIENCE

Confidential, Warren, NJ 6/2011 to present
Verizon Integration Services
Role: QA Analyst

Description:
Verizon Telecom offers voice, data and video services to consumers, small and medium-sized businesses, and wholesale customers across 28 states in United States. Its strategy is to be the customers’ first choice for communications and entertainment services. Verizon Integration Services (VIS) is an application which integrates Verizon and Third Party Vendors - ACHECK America and Health Resources, who perform Background Check (Medical, Criminal and Education) on behalf of Verizon Telecom.

Responsibilities:

• Analyzed business requirements document, functional specifications document to prepare Test plan and Test cases.
• Played a key role in developing overall quality processes, metrics collection and change management.
• Constantly verified Requirement Traceability Matrix to determine if each and every Functional requirement is taken care of and a test script is developed and executed for the same.
• Developed and executed SQL Queries to verify the database updates, inserts and delete of the records, To extract data from target tables and validate reports
• Developed and execute complex SQL queries.
• Developed and executed Test Cases and Test Scripts for Functionality and Regression testing.
• Developed and documented Standard Testing Procedures for both Manual and Automated Testing.
• Involved in testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Established Traceability between the Requirements and the Tests in Traceability Matrix using in Quality Center.
• Implemented Agile (Scrum) QA methodologies.
• Performed functional testing, integration testing, system testing, performance testing, stress testing and load testing.
• Extensive experience in using Mercury Quality Center (Test Planning, Test Lab and Defect Tracking).
• Designed Automation Test Framework using QTP.
• Worked with Descriptive programming and VB scripting in Quick Test Pro.
• Performed batch testing using QTP.
• Provided testing the GUI consistency against different browsers (running on windows) against various screen resolutions.
• Improved the flexibility of tests by parameterize the entire test, inserted Checkpoints and used watch lists to monitor variables in test script.
• Performed Data Validation followed by the manual testing of back end
• Interacted with developers, business & end users.
• Performed Web services and workflows testing and automated the test suit and test cases using SOAP UI.
• Performed Data Driven test using test data from flat files and analyzed the test results.
• Verified Data with the Toad Interface tool running SQL queries in the Data Base (oracle)
• Recording, reporting and closing defects using Quality Center through the entire test life cycle.
• Also followed up with development team to verify bug fixes, and update bug status.

Environment: HP Quick Test Professional, Quality Center 8.0, SQL Server 2005/2010, JAVA, SOAP UI, Windows XP/2000, UNIX and Agile.

Confidential, Plano, TX 9/2010 to 05/2011
Project: BCMA Safety Select
Title: Sr.QA Analyst

Description:
Safety Select is program that will supply our Hospitalcustomers with safety Portfolio of unit dosed bar coded products.

Responsibilities:

• Demonstrated experience reviewing requirements and design to determine appropriate tests including interfaces to legacy systems
• Used agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Implemented Automation for Regression Testing using Selenium.
• Reviewed and got one on one feedback with Users
• Interacted with developers, business & end users
• Interacted with programmers to identify and resolve technical issues
• Participated in walkthrough and defect report meetings periodically
• Involved in bug review meetings
• Preparation of defect summary reports
• Involved in writing test cases for functional, regression, system, user accepting and end-to-end testing
• Tracked all the requirements in Share point
• Designed automated test, created automated test cases and executed test using Selenium.
• Involved in Black box and End-to-End, And test the application in multiple environments
• Tested integration and validation of data from various sources to targets using SQL queries and ETL process
• Involved in positive testing, negative testing, Performance testing, and stress testing, cross platform testing and cross browser testing manually
• Developed and executed SQL Queries to verify the database updates, inserts and delete of the records, To extract data from target tables and validate reports
• Developed and execute complex SQL queries.
• Involved in doing Smoke testing during deployments
• Involved in Data loading and data conversion process and tested the data
  

Environment: ASP.NET, C#, VB.NET,QC, SQL Server 2005/2010, Excel, Selenium, Agile

Confidential, IL 01/2010 to 07/2010
Service Order processing System
Role: Senior QA Analyst

Description:
Worked on Telecom billing software application, that supports the full range of telecom customer care, billing and ordering activities in single and convergent multi service environments.

Responsibilities:

• Involved in performing Functional, Integration, System, and Regression Testing.
• Understand the Functional Specification and Design documents.
• Created and executed manual test cases using Quality Center. Documented the test cases and created the requirement traceability matrix to demonstrate the test coverage.
• Developed test script for Data-Driven Tests and executed the test scripts and analyzed the results.
• Performed Regression Testing after retesting the defects to make sure the fixed do not have any negative impact on the application.
• Set up test environment and created test data for both positive and negative test cases.
• Developed SQL queries/procedures for database testing / backend testing

Environment: - QTP, Quality Center, Window XP, Microsoft Office, My-SQL, .Net, Java and C

Confidential, WA, USA 02/2009 to 11/2009
Role: Test Engineer

Description:
Collection system that receives customer information and had ability to treat collections customers by sending letters, e-mails, SMS messages, and referring accounts to outside collection agency for processing.
Responsible for analyzing requirements, conduct review session with stakeholders (Business, Analysts, Development, and Architect) and maintain traceability till test scripts are ready.

Responsibilities:

• Executed test plans and test scripts using Quality Center.
• Involved in testing of CRs (Change Request) and MRs (Maintenance Request).
• Prepare XML based service orders based on requirement (connect, disconnect, change, and recap).
• Involved in performing white box testing.
• Find the delinquent accounts through SQL queries using TOAD.
• Ran batch commands using UNIX to update the results for the delinquent accounts.
• Logged defects in Clear Quest and followed up with dev team to resolve bug fixes, and retested them.

Environment: Quality Center, UNIX, TOAD, Window XP, Microsoft Office, My-SQL and C

Confidential, IL Jul 07/2008 to 12/2008
Online Resources System
Role: QA Analyst

Description:
This was an application for online-business content service, & promoting e-learning, e-collaboration, e-training over internet. It has four kinds of users: Flight Attendants, Pilot, Management, & Ground Crew.

Responsibilities:

• Involved in generation and execution of Test Plan, and in analysis of results.
• Performed various types of testing viz., System, Integration, Functional, Compatibility, Regression, etc and writing/reviewing test cases.
• Executed Test Cases and verified actual results against expected values.
• Performed Data Driven Testing, to test application for multiple scenarios with different varieties data.
• Conducted Integration Testing and Regression Testing to detect bugs and defects in the application.
• Performed Security testing for unauthorized access of the reservation system with positive and negative testing.
• Involved in Database testing by writing SQL queries.

Environment: - Test Director, QTP, VB, Oracle, Window2000, MS Office, UNIX and MS SQL

Confidential, Richardson, TX (USA) 03/2007 to 06/2008
Role: QA Analyst

Description:
Prudential Group is one of the leading Insurance providers. Worked on an application called Variable Universal Life (VUL) Insurance, it has different modules. One part of this module was on ASP, which could be accessed by the clients for their accounts, billing information and their portfolios for their Annuities, Mutual Funds, Bonds and Fixed Incomes.

Responsibilities:

• Involved in complete QA Life Cycles
• Analyze the Business Requirement Document, Functional Specification documents to prepare Test Cases based on the Test Plans and Use Cases.
• Involved in Black box, white box, functional, integration testing, load testing, regression and System testing.
• Prepared test case to test the back end Database by retrieving the data for the tables using SQL Queries.
• Using Use Cases written test cases in Quality Center
• Actively involved in performing functionality, Configuration, unit and integration tests.
• Performed End-to-End testing Manually and was associated with User Acceptance Testing.
• Tested application on multiple application servers like Web Logic Application server and Web Sphere application server.
• Prepared test cases to test the back end Database by retrieving the data for the tables using SQL
• Tested the functionality of applications using QTP & automated application for Regression testing.
• Performed Regression and Navigation testing of the application using QTP
• Reported the bugs, Email notifications to the developers using the Quality Center
• Used Quality control as a Version control system.
• Involved in performance Testing by using Load Runner to test the Load/capacity of application

Confidential, MN 05/2004 to 02/2006
Role: QA Analyst/Tester

Description:
Wells Fargo is a diversified financial services company providing banking, insurance, wealth management and estate planning, investments (fixed income, bonds, mutual funds, securities etc.), mortgage and consumer finance. The US Equity Online Brokerage Application allows the customer to view the account status, asset allocation chart, order status, account holdings and current market indices. The application also enables him/her to trade online.

Responsibilities:

• Involved in the complete testing lifecycle spanning pre-testing phase, acceptance-testing phase and also in user acceptance testing.
• Documented test cases and expected results
• Ensured the appropriate parties review and sign-off on test cases prior to test execution
• Exported test cases from Excel and requirements from MS Word to Quality Center
• Involved in smoke testing and System testing
• Tested manually the various navigation steps and basic functionality of the application.
• Created positive and negative testing scenarios and tested them manually as well as using automated scripts.
• Tested the functionality and performance of web services usingSOAP
• Tested all the Webservices including theSOAPmessages and validated the XML using SOA test tool.
• Created Business components and BPT test instances.
• Performed Defect Reporting and Tracking using Rational Clear Quest.
• Tracked all the bugs and fixed them using Clear Quest tracking system and generated reports and test metrics.
• Conducted Functionality testing during various phases of the application

EDUCATION

BS Electronic Engineering , Karachi