PROFESSIONAL EXPERIENCE:
Around 7 years of experience in software industry, mainly emphasizing on Quality Assurance in Client/Server, Web-based and Remittance processing applications using structured Methodologies. Have worked both in India as well as in USA.

WORK SUMMARY:

• Experience in conducting black box testing (Functionality, Integration, system and Regression Testing).
• Well acquainted with Software Development Life Cycle (SDLC).
• Expertise in working with Scrum Methodology
• Expertise in Database testing (SQL) and also executing stored procedures.
• Expertise in Manual and Automation testing.
• Working knowledge of Rational Robot, Rational performance Studio, Win Runner and QTP.
• Expertise in using Toad.

TECHNICAL SKILLS:
Operating System: Windows 95/NT,2000,Windows XP,Windows 2003
Testing Tools: Rational Robot Ver 2002.05, Rational Performance StudioVer 2002.05,QTP, Win Runner 7.0
Databases: MS SQL Server 2000 and SQL Server 2005
GUI / Tools: Visual Basic 6.0/5.0, Cold Fusion 5.0
Source Control: Visual Source Safe, Win CVS
Web Servers: IIS 5.0, Apache 1.3, Tomcat 5.0
Application Server: Web logic 8.1
Languages: Visual C++, Java 2.0, Applets, Servlets, JSP, ASP, XML, HTML

EDUCATION:

• Bachelor in Electronics and Communications Engineering

Work Experience:

Confidential,India Oct 2005 – Jan 2009
Worked as Quality Assurance team lead, assisting Fidelity Information Services in various client projects performing both QA as well as being a Subject Matter Expert (SME) for other team members to co-ordinate with the projects. Worked both on site in Sunrise, FL as well as off shore in India also.

Client: Confidential, Jan 07 – Jan 09
The Prepaid Product that has been offered by Amex is a gift card program. Various types of reports are generated for Amex stored value cards in different frequencies and formats. As part of this project, the reports are offered in URL format for the client to access. Project was on Perl, SQLServer 2000/2005. Role in project was IT Specialist – SME (Subject Matter Expert- QA Reporting).

Responsibility:

• Time estimation for each break up of the task
• Preparation of test cases based on the requirement document.
• Review the test cases of the team members.
• Updating and Reviewing of Test Cases to build a complete Test Suite for the product.
• Allocation of tasks to the team and maintaining the task list for the QA members in the team.
• Analysis of test results and detect reporting through a common Error tracking sheet.
• Preparing “Daily Status” and “Weekly Status” reports to QA Manager and the Project Manager.
• Involved in Client Interactions and act as a QA SME for the Amex Reporting.
• Resolved customer issues and clarifications during UAT.
• Worked on scrum methodology.

Confidential, Oct 05 - Jan 07
A common report generating software was created and tested which generated reports for clients at preset time in various format based on the need of the client. Option to customize the format of the report and also the generating time was provided.
Clients:United Health Group,Evolution Benefits,Travelex,Simon Malls,Citibank
Responsibility:

• Remained QA Lead, leading a team of four members.
• Allocation of tasks to the team and maintaining the task list for members in the team.
• Time estimation for each task that are handled by the team, and review of test cases.
• Preparation of test cases and involved in test execution.
• Analysis of test results and error reporting through JIRA(Error tracking tool).
• Maintaining QA metrics on Monthly basis for reporting to management.
• Providing SME (Subject Matter Expert) support to other QA team members.

Confidential,India March 2003 – Sept 2005
Worked as a member of Quality assurance team assisting in various internal projects for J&B.

Responsibility:

• System Study & Design impact across the system and Test Bed setup for testing
• Use case preparation for core modules.
• Planning, tracking and completing tasks on schedule.
• Test Plan/Test Strategy/Test Scenario preparation, Integration and System Test cases.
• Functional Integration Testing, Regression Testing, Smoke Testing and System Testing.
• Involved in assisting customers with User Acceptance Testing.
• Testing of Core modules like Data Entry applications, Reports and Extracts.
• Analyzed Test Results and Coordinated with the Developers for Bug Fixing
• Client Interactions and test deliverables to the client & training for the new employees.
• ISO Process Compliance.

Confidential, Jan 05 – Sept 05
This project involved the ability to electronically handle check processing by using the bank routing number and account number and also image usability using A2IA and generation of X937 extract which is the suggested format. Project was developed using .Net, Delphi, MS SQL Server 2000.

Confidential, Dec 03 – Dec 04
This project involved using Transaction Management System(TMS) Conversion module that is built by using TMS Image™ family of products. The TMS Check Conversion module uses the industry-standard Thomson Financial EPICWARE, routing and transit number files to accurately translate data before sending the checks for clearing. This project was developed on Delphi5, VC++ with MS Sql Server 2000 as backend.

Confidential, March 03 – Dec 03
This is a is a new process for capturing payment information and the imaging of remittance transactions. This system needs a special hardware (Source NDP) to accomplish this task. This system will use industrial standard Unisys NDP500 Transports and J & B Software\'s TMS Image 2000 Application. The TMS Image 2000 software uses a two-pass approach on the transport with an intermediate data entry stage that takes place on separate data entry work stations. Various processing options exist for handling different work types and special processing requirements.
Clients:JPMorgan Chase,Citibank,Liberty Mutual Fund,Bankone NewYork State

Confidential,India July 2000 – Sep ‘01
Worked as a member of Quality assurance team assisting in testing of Internet Card room System for Ace Kicker Holdings(Canada). Internet Card Room System is an online poker game which supports 10 different poker games. ICS customers can login and play using real money or can also play for free. ICS provides capability to handle 200 simultaneous games with 2000 players. Client software is structured such that it can support various platforms (Windows, Macintosh, Linux, Solaris and Web TV). ICS is also structured for poker games to be broadcast for spectators and also permits chatting between players.

Responsibility:

• Prepared test cases and various testing scenarios.
• Involved in testing and bug reporting for the project.
• Used Rational robot and tested the Front End screens.
• Worked with Rational Performance Studio for load test.
• Helped Developers to investigate/diagnose any errors and resolve the Technical issues.

Client:Ace Kicker Holdings(Canada)