CURRENT STATUS : PERMANENT RESIDENT

OBJECTIVE : To take up a challenging position as QA/Software Tester.

SKILL SUMMARY

• Around 10 years of experience in the IT Industry
• Excellent Team Player and worked in Teams with different sizes.
• Quick Learner and work with minimal Supervision.
• Possess excellent communication skills along with writtenskills
• Good skills in performing System, Acceptance, Regression, Functionality, Front End and Integration Testing of Client Server and Web based Applications.
• Experience in Manual and Black Box testing of differentapplications in Windows, UNIX Environment.
• Maintained the Requirements Traceability Matrix (RTM)
• Creating Test Plan documents.
• Developed Test Scripts and created Test Cases and generated Test Data
• Excellent Knowledge in Test Management with Quality Center
• Good Knowledge on Win Runner 7.0, QTP
• Has got Knowledge in C++, VB6.0, Oracle 8, MS SQL Server 7.0, MS Access, Shell Scripting
• Hands on Experience with web designing with HTML, ASP and JSP
• Worked on Software Configuration and Version control tools like Visual Source safe, Clear Case
• Knowledge in SDLC (Software Development Life Cycle) and Software Testing Life Cycle (STLC).

• Testing Tools: WinRunner 7.0, Rational Clear Quest, Mercury Quality Center, QTP, Rational Requisite Pro, SOAP UI 3.6, itko LISA
• Languages: C++, Java
• GUI: Visual Basic 6.0, Crystal Enterprise
• Operating System: Windows 95/98/NT/2000/XP/Vista, UNIX, Linux
• Database: Oracle 10g, SQL Server 2000, MS-Access 2000
• Web Server: Personal Web Server 2.0, IIS 5.0, Apache Web Server
• Web Technologies: MS FrontPage, HTML, XML, J2EE, SOAP Web Services
• Scripting Languages: VBScript, Java Script, ANT
• Office Tools: MS Office 2007, Open Office
• SCM Tools: Visual Source Safe 6.0, Clear Case

PROFESSIONAL EXPERIENCE

Confidential MD Jul 2006 – Till Date
Senior Test Engineer

Project: Clinical Call Center Telephony Integration/ HP CHATS

Kaiser Permanente - Mid Atlantic States is modifying the existing Telephony infrastructure with the new HP system. The call centers were of two different types, a member service and a clinical one. Both the users had different User interfaces but were using the same telephony infrastructure to provide services to the members.

Environment:Webservices, Win NT/2000, Mumps, Citrix, MS Office, Ms-Project, 7.6, EPIC Cadence, Clinical, itko LISA 5.0.20, SOAP UI 3.6 and Mercury Quality Center

Responsibilities:

• Worked as a Senior Tester.
• Performed Functional Testing of the Web services using Soap UI and itko Lisa
• Created Test Plan & Strategy for the testing.
• Creating Test documents like Test cases, Test Scenarios and Test Data Sheet
• Execute Test Cases and Create/Follow up on Defects
• Created and executed LISA & SOAP UI Scripts for the Web Services testing.
• Supporting other teams with data setup and scenario creation

Team Size: 5 (1 Test lead, 2 Senior Tester, 2 Junior Tester)

Project: eConsult

Confidential - Mid Atlantic States implemented a new referral management system. The system had to be integrated with the EMR ( KP HEALTHCONNECT or Epic) and the existing referral functionality within the EPIC system had to shut down from operation.

Environment:Win NT/2000, Java, Oracle 10g, Citrix, MS Office 2007, Ms-Project 7.6, EPIC Cadence, Clinicals , itko LISA 5.0.20, SOAP UI 3.6 and Mercury Quality Center

Responsibilities:

• Worked as a Senior Tester.
• Performed Connectivity Testing , System Testing, Interface Testing.
• Performed Interface Testing by validating the HL7 messages exchanged between the various systems.
• Performed Workflow Integration Testing by validating the referral Workflows used by the end users.
• Creating Test documents like Test cases, Test Scenarios and Test Data Sheet
• Execute Test Cases and Create/Follow up on Defects. Provided WebEx documentation for the open defects for further investigation.
• Created and executed LISA & SOAP UI Scripts for the Web Services testing.
• Worked with the solution designing department in finding appropriate solutions.
• Performed Go-Live Validation and was instrumental during the final Implementation.
• Provided on-site Telephone support for the users during the first week of implementation.

Team Size: 4 (1 Test lead, 3 Senior Tester)

Project: OB/GYN Panel Management

Kaiser Permanente - Mid Atlantic States started OB/GYN Panel for Female members over the age of 12. The Panels are managed in the Legacy system and the information is sent to various downstream systems. New Letters were created as part of this letters to be sent to the members for various conditions.

Environment:Win NT/2000, Mumps, Citrix, MS Office, Ms-Project, 7.6, EPIC Cadence, Clinicals and Mercury Quality Center

Responsibilities:

• Started as a Senior Tester, but took up the role of Test Lead when the necessity came up.
• Performed Connectivity Testing , System Testing, Interface Testing and Extract Testing
• Performed Interface Testing by validating the HL7 messages exchanged between the various systems.
• Performed Workflow Integration Testing by performing the cadence Workflows used by the end users.
• Creating Test documents like Test cases, Test Scenarios and Test Data Sheet
• Execute Test Cases and Create/Follow up on Defects
• Worked with the solution designing department in finding appropriate solutions.
• Facilitate UAT by creating scenarios, test data and documents to be supplied to the users of the system. Performed a WebEx demonstration for the various groups of users involved.
• Performed Go-Live Validation and was instrumental during the final Implementation.

Team Size: 4 (1 Test lead, 2 Senior Tester, 1 Junior Tester)

Project: Revenue Cycle – Lab Charges

Kaiser Permanente - Mid Atlantic States is introducing the billing for the labs performed, from the Lab system Sunquest. Earlier the Lab charges were triggered from the Clinical Module of Epic (KP Health connect).

Environment:Win NT/2000, SQL, Crystal Enterprise, Citrix, MS Office, Ms-Project, 7.6, Sunquest ( Lab System), EPIC Cadence, Clinical and Resolute Modules and Mercury Quality Center

Responsibilities:

• Started as a Senior Tester, but took up the role of Test Lead when the necessity came up.
• Performed Connectivity Testing and System Testing.
• Performed Interface Testing by validating the HL7 messages exchanged between the various systems.
• Performed Workflow Integration Testing by Performing the Lab Workflows used by the Labs of KP-MAS
• Creating Test documents like Test cases, Test Scenarios and Test Data Sheet
• Execute Test Cases and Create/Follow up on Defects
• Worked with the solution designing department in finding appropriate solutions.
• Facilitate UAT by creating scenarios, test data and documents to be supplied to the users of the system
• Performed Reports testing by comparing the Clarity ( Teradata) Data against the Data pulled in from the Crystal Enterprise Reports
• Performed Go-Live Validation and was instrumental during the final Implementation.

Team Size: 3 (1 Test lead, 1 Senior Tester, 1 Junior Tester)

Project: Managed Care Pharmacy System

Kaiser Permanente - Mid Atlantic States is replacing the current Pharmacy system with Mckesson\'s MCPS. The Testing team had to ensure that the system is functioning according to the KP MAS Standards and its interfaces with the various other systems of the KP.

Environment:Win NT/2000, XML, Citrix, Sybase, MS Office, Ms-Project, 7.6 and Mercury Quality Center

Responsibilities:

• Worked as the senior tester working on the KP Health connect and Pharmacy system interactions
• Performed Connectivity Testing and System Testing.
• Performed Interface Testing by validating the HL7 messages exchanged between the MCPS and KPHC System
• Performed Workflow Integration Testing by Performing the Pharmacy Workflows used by the Pharmacies of KP-MAS
• Creating Test documents like Test cases, Test Data Sheet
• Execute Test Cases and Create/Follow up on Defects
• Facilitate UAT by creating scenarios, test data and documents to be supplied to the users of the system

Team Size: 7 (1 Test lead, 5 Senior Tester, 1 Junior Tester)

Project: EPIC Cadence
Cadence is a web based, enterprise scheduling software of EPIC systems. Kaiser Permanente is using various software of EPIC systems for its Patient Registration, billing, and for other clinical purposes. Kaiser Permanente has obtained Cadence for scheduling appointments and to make sure that the resources are best used in their available time. Cadence makes it easy for users to schedule any type of visit or procedure. It also enhances the ability to keep appropriate slots open, take patient preferences into account, and deliver high-quality service.

Environment:Win NT/2000, XML, Citrix, UNIX, Oracle 10g, MS-Visio, Ms-Project, and Mercury Quality Center
Responsibilities:

• Participated in the various workflow meetings along with the business, while finalizing the workflows to be used by the business.
• Prepared Test Cases, Test Procedures and Data Sets for the core modules of the System under Test. Participated in Peer Review Sessions of the test cases for the other modules
• Interacted with the Business Analysts and the Developers during the Test ware Preparation and Test Execution.
• Performed Workflow Integration Testing, Reports Testing, Security Testing, Procedure Mapping Validation and Regression Testing of the Cadence System.
• Performed Dictionary Validation between the legacy system (KMATE) and the new system (Cadence).
• Entering of bugs and maintaining the bug list, retesting the fixed bugs and updating the status in Quality Center.
• Participated in defect calls and delegated the various defects that were observed during the various cycles of testing.
• Performed the Release note testing for the upcoming release in various modules like registration, clinical, Tapestry.
• Performed Adhoc testing on various modules of the application
• Validated various reports generated by the system, and compared it with the existing reports from the business user perspective.
• Prepared test cases and data for UAT and delegated User Acceptance testing for the core scheduling workflows

Team Size: 8 (1 Test lead, 5 Senior Tester, 2 Junior Tester)

Project: National Biomedical Computer System (NBCS 1.7.0)
National Biomedical Computer System (NBCS 1.7.0) is a Blood Bank maintenance system consisting of two major modules, which are Donor Management Information System (DMIS) and Components and Distribution Information System (CDIS). This comprises the American Red Cross information system for the tracking of donor information, their donations, and components made from those donations and the distribution of blood components.
This is a maintenance project for NBCS 1.7.0 system. Various service packs for the system, Adhoc reports and database changes were tested during this assignment.

Environment:Win NT/2000, UNIX, Oracle 10g, WinRunner 7.6 and Test Director 8, Rational Requisite Pro

Responsibilities:

• Participated in the various meeting sessions over the change requests and the testing progress status of the service packs for NBCS Application.
• Preparing the Test Cases, Test Procedures, and Data Sets for the System under Test.
• Interacted with the Business Analysts and the Developers during the Test ware Preparation and Test Execution.
• Performed System Testing, and Regression Testing of the NBCS system.
• Entering of bugs and maintaining the bug list using the Test Director 8.0
• Retesting the fixed bugs and updating the status in Test Director.
• Generating the Requirement Traceability Matrix thru Rational Requisite Pro.
• Generating documents for validating the software test executed and worked along with the QA department in verifying them.
• Worked along with the Configuration Management team in controlling various documents generated during software testing life cycle.
• Executing the Win Runner System Test scripts and managing defects through Test Director.

Team Size: 5 (1 Test lead, 4 Senior Tester)

Project: National Biomedical Computer System (NBCS 2.0.0)
National Biomedical Computer System (NBCS 2.0.0) is a web based Blood Bank maintenance system consisting of two major modules, which are Donor Management Information System (DMIS) and Components and Distribution Information System (CDIS). This comprises the American Red Cross information system for the tracking of donor information, their donations, and components made from those donations and the distribution of blood components.
Environment:Win NT/2000, UNIX, Oracle 9i, Java, and Test Director 8,
Responsibilities:

• Participated in the Training sessions of ARC over the different SOP’s and on the NBCS Application.
• Preparing the Test Cases, Test Procedures, and Data Sets for the System under Test.
• Interacted with the Business Analysts and the Developers during the Test ware Preparation and Test Execution.
• Performed System Testing, and Sanity Testing of the system.
• Entering of bugs and maintaining the bug list using the Test Director 8.0
• Retesting the fixed bugs and updating the status in Test Director.
• Supporting the Automation team in Creation of WinRunner Scripts for the automation of the system.
• Executing the WinRunner System Test scripts and managing defects through Test Director.

Team Size: 20 (1 Test lead, 19 Senior Tester)

Project: Single Customer Identifier (SCI)
Single Customer Identifier (SCI) is CITI’s initiative to centrally manage customer static data and provide a single view of the customer on a global basis. This ensures consistency across various transactions processing (TP) systems, which currently hold data, which is not consistent with each other for the same customer.
Environment:Win NT/2000, Oracle 9i, JSP, XML, QTP, Test Director 6.5, UNIX, SQL, TOAD, Rational Requisite Pro
Responsibilities:

• Leading a manual testing team of 3 members
• Preparing the Test Conditions, Test Cases according to the Business Requirements.
• Interacted with the Business Analyst and the SME for Preparing the Test Scenarios and Data Guidelines and Testing Project Plan.
• Creating Regression Test Scripts using WinRunner 7.0
• System Integration Testing (End to End).
• Coordinating with other related project members during different phases of Testing
• Bug Reporting, assign work activities and status maintenance through Test Director
• Maintained Test Matrix and Traceability Matrix.
• Supporting the User Accepting Team Members and Participating in the UAT

Project: Network Custody and Clearing System (NCS)
NCS™ is a proven, consistently evolving global and regional securities servicing product that provides an automated solution for multi-market securities settlement, securities lending, vault and custody management, and regional and global corporate action STP.
Environment:Win NT/2000, UNIX, Oracle 8, C++, Power Builder, WinRunner 7.0 and Test Director 7.5
Responsibilities:

• Preparing the Test Conditions, Test Cases, and Data guidelines for the System under Test.
• Involved in the Planning, Coordination and Testing the Project.
• Interacted with the Business Analysts and the Developers during the Test ware Preparation and Test Execution.
• Performed Regression Testing, System Integration Testing (End to End), and Minimum Acceptance Testing of the system.
• Performed Backend Testing to verify the accuracy of the data in various tables.
• Performed Straight through Processing (STP) testing of the system by inputting the data from a flat file in to the system.
• Verified the various entries generated in the General Ledger and the different day reports that are generated as a result of Corporate Action, and other settlements in the UNIX Environment.
• Performed Installation Testing of the Software in windows environment.
• Entering of bugs and maintaining the bug list using the Test Director 7.0
• Retesting the fixed bugs and updating the status in Test Director.
• Supporting the User Acceptance Team members.
• Supporting the Automation team in Creation of WinRunner Scripts for the automation of the system.
• Actively participated in weekly meeting focused on resolving technical anomalies in the testing process.

Project: Morgan Stanley Loans
MS-LOANS System is an online application system through which the creation of customers and maintaining the agreements created is carried out. It is a full fledged system which takes care of the loan process of MORGAN-STANLEY.
Environment:Win NT/2000, Oracle 8, JSP, Microsoft IIS
Responsibilities:

• Preparing the Test Conditions, Test Cases, and Data guidelines of the system based on the Requirement document.
• Performed Black Box Testing to check the proper functioning of the DB.
• Execute the Test Scenarios for the Regression Testing.
• Reporting the Defects and Maintaining the Defects using the in-house defect Tracking System.
• Maintaining the Test Matrix and the Traceability matrix.
• Involved in setting up Testing standards and Test Labs for the testing.
• Performed Smoke Testing of the Application.

Project: Clintrial Integration Server
Phase forward is a provider of integrated enterprise-level software products, services, and hosted solutions for use in the clinical trial component of its customers\' global research and development initiatives. Phase Forward’s enterprise software and hosted solutions are the most widely adopted commercial Electronic data capture (EDC), Clinical data management (CDM), and adverse event reporting solutions (AER) in the clinical trial marketplace
To handle hybrid trials with some sites are using paper CRFs and others using EDC, Phase Forward\'s Clintrial Integration Solution CIS links Clintrial and InForm. In combination, these products form a single, powerful data management environment to handle collection, consolidation, analysis, reporting, and preparation for submission and archiving. The Clintrial™ and the Inform™ software were also modified for compliance with the Japanese environment.
Environment:Win NT/2000, Oracle 8, C++, Power builder, Test Director
Responsibilities:

• Impact analysis of the VC++ code for the conversion to Unicode character set and making necessary changes to make the Software run in Multi-lingual environment.
• Modifying the User Interface in the Japanese Environment..
• Writing Test Script and Test Cases for the system.
• Performed System Testing, Integration Testing and GUI Testing for the Japanese and the English system.
• Defect tracking using the Test Director.
• Maintaining the Test Matrix and Requirement Traceability Matrix.

Project: Clintrial ™ & Inform ™ Regression Testing
Clintrial™ system is a clinical data management system. Thousands of trials can be managed through Clintrial. Through simplifying the management of clinical data, this time-tested system increases organizational productivity, enhances data quality, and promotes standardized clinical research operations.
Inform™ leverages an intuitive interface and clinical trial environment to increase the productivity of study coordinators, monitors, clinical data managers, and project managers. The InForm software includes a powerful eCRF authoring environment unmatched by competitors. The InForm system scales to handle high volume, global trials.
Environment:Win NT/2000, Oracle 8, C++, Power builder, HTML, XML, and QTP.
Responsibilities:

• Performed System testing and Regression testing of the web based (Inform) and client/server based (Clintrial) clinical trial products.
• Documentation and Preparing matrix on the test plans
• Executed Test Scripts testing the 21 CFR 11 FDA Regulations on Electronic Record, Electronic Signatures and Electronic Submissions.
• Maintaining the versions of the Test Documents, Traceability Matrix and Defect Tracking.
• Performed Installation testing and backend testing.
• Providing Support to the Maintenance Team in their build releases by performing Directed Testing.
• Participating in the status meeting and other related meetings.

Project: Asset Management System
Asset Management System is a web-based intranet application which helps in tracking of various assets of the company, its current position and generates labels and assesses its value from time to time.
Environment:Win NT/2000, Oracle 8, JSP, Apache Web Server, HTML, Java Script, Microsoft Excel
Responsibilities:

• Preparing Database design and creating SQL Queries to generate them in the database.
• Programming the Middle tier in JSP and Java script
• Preparing GUI in HTML.
• Preparing the Test Conditions, Test Cases, and Data guidelines of the system based on the Requirement document.
• Performed Black Box Testing to check the proper functioning of the DB.
• Execute the Test Scenarios for the Regression Testing.
• Reporting the Defects and Maintaining the Defects using the in-house defect Tracking System.
• Maintaining the Test Matrix and the Traceability matrix.
• Involved in setting up Testing standards and Test Labs for the testing.
• Performed Smoke Testing of the Application.

ACADEMIC PROFILE

• Masters in Computer Applications (MCA).
• Bachelors in Chemistry.
• Higher Diploma (GNIIT).