Objective: To obtain a challenging position in the QA, Integration Test, System Test or Customer Support. Provide innovative testing and implementation strategies to ensure on-time high quality project deliverables.
Qualifications:

• Sixteen plus years of software test experience in Quality Assurance (QA), Integration testing, System testing and Validation testing.
• Experience in QA methodologies, Processes and Agile Project Developments.
• Strong analytical test design and technical problem solving skills.
• Experienced in testing Video software (VOD, EPG, DVR, PPV and Dual Recording etc) testing.
• Experience in unit testing, integration testing, regression testing and functional testing.
• Quality-oriented professional noted for service, customer satisfaction and results.
• Proven ability to manage multiple tasks, projects and assignments simultaneously.
• Effective leader able to build and mentor highly motivated and productive teams.
• Record of completing projects on time and budget while exceeding customer expectations.
• Respected by customers, managers, and peers for vision, follow up, and teamwork.
• Innovative thinker, recognized for intellectual capital and technical expertise.

Computer Skills: UNIX, Linux, MS Windows, C, Clear Case, ACES, EDMS, Frame
Maker, Interleaf.
Tools: STS term, Dev Term, Test Track, DDTS, PRT and CDETS.
Education:
09/92 – 06/95 Master of Science in Electrical Engineering. Huntsville, Alabama.
Major Course works in Electronics and Communications.
06/83 – 05/85 Master of Science in Electronics.Major course work in Digital Electronics and Physics.
Experience:
Jan 2000 – Present Confidential
Cisco Set Top Box Experience Confidential. Test Engineer

• Developing Test plans for all NET, SBB, iDTA DVR Set Top Boxes.
• Performing manual Testing for all DVR Set Top Boxes. (NET, SBB and iDTA)
• Supporting Head End configuration & Maintenance and updating all events with program updates.
• Finding issues and root cause analysis of the problems.
• Supporting developers via re-creating the problems and de-bugging the issues.
• Verifying issues when fixes are available and updating the defects.
• Attending Test plan reviews and design reviews.
• Supporting the developer with their patching on high severity issues.
• Supporting on site testing for international customers.
• Performing sanity testing , functional testing, performance testing and capacity testing.
• Performing installation testing including boot loader testing.

Cisco Call Manager Experience Confidential. QA Test Engineer

• SQL Query to find devices for Cisco CallManager.
• SQL Query testing for Address Book and Cisco IPMA testing.
• Well experienced manual feature test developer. Authored many feature test plans.
• Activey participated in the PRD (Project Requirements and Design) and FFS (Feature Functional Specification) document reviews and provided comments.
• Worked with Project Manager and Developers to make sure that the requirements are clearly written so that it can be tested thoroughly.
• Worked with Process team and followed the GEM process during all phases of testing s/w loads.
• Mentored new engineers and guided the offshore testing team
• DDTS (Detailed Defects Tracking System) entering and verification of defects once they fixed.
• Supported the Automation team by setting up test bed for testing their scripts and run the scripts for major releases.
• Provided Training to the team for various CCM features and tools.
• Represented the QA for the internal ISO audit

Confidential. Integration Test Engineer

• Provisioning test bed and updating the provisioning scripts.
• Responsible for integration, regression and sanity testing.
• Developed test cases for the protocol testing (MGCP, SS7, ISDN, SIP and H.323 and new features
• Developed and executed integration test plans, which include verifying, call processing, redundancy testing and feature interactions.
• Performing root cause analysis on any problem areas and opening defects against issues found.
• Worked closely with the developer during issues and supported them testing the patches and verifying bugs.
• Generate detailed report against the loads with comments.
• Worked with EAST.

03/97 – 01/00 Confidential

• Performed QA testing and System testing on Provisioning &Configuration Management and Test Management.
• Performed Test design and Procedure for the Configuration Management.
• Performed System testing and Feature testing.
• Performed Call Processing and Capacity testing.
• Generated problem reports and verified the defects once they fixed.
• Designed test plan to maintain Switch Performance.
• Actively participated in the test plan reviews and provided comments.

01/96 – 2/97 Confidential Test Engineer

• Performed Feature testing, Functional testing on optical systems.
• Performed testing measures, calibration, installation and fabrication of network equipments. Also performed network testing.
• Maintained the Electronic data system for equipment ordering and purchasing.
• Tested different optical systems on the site for Performance.

05/95 – 01/96 Confidential. Test Engineer. (Contract)

• Performed the configuration Management testing
• Designed detailed test plans for various feature functional testing.
• Performed trouble shooting problems and finding solutions.
• Performed the Feature and Regression testing.
• Generated discrepancy report with recommendation.
• Set up test and trouble shoot to the component level.

Status: US Citizen