Quality Assurance Resume
Objective
To obtain a permanent QA Analyst position utilizing my technical knowledge and highly developed problem solving skills in Manual testing.
Education
MBA- Marketing
Bachelors in Electrical Engineering
Background Summary
- 3 years of experience in IT industry, involved in Software Testing.
- Experience in testing Internet, e-Commerce and Client/Server
- Proficient in Manual Testing
- Knowledge of Automation testing tool - QTP
- Comprehensive understanding of full Software Development Life Cycle (SDLC) and Defect Tracking Life
- Profound knowledge in Software Testing Life Cycle.
- Involved in Preparing Test Cases and Test Reports.
- Ability to work in a team and Independent
- Ability to successfully work with cross-functional teams
- Ability to work independently or as a team member
- Experience in creating Test Plans, Test cases, based on business requirements for the testing of application software.
- Experience with Microsoft Team foundation Server
- Experienced in System Regression, Performance, Integration and User Acceptance testing.
- Expertise in Quality Assurance (QA), Usability and Performance testing.
- Utilized various manual test procedures and methods.
- Experienced in environments requiring direct customer & client interaction during specifications, test plan design, implementing and QA phases.
Technical Skills
Testing ToolMicrosoft Test Manager, Visual Studio, Bug Tracker, Quality Center, Microsoft SQL Management Studio
Languages
HTML, SQL, PL/SQL
OS
Windows 95/98/2000/NT/XP
Professional Experience
Confidential, NH - May 2012 – Sept 2012
Quality Assurance
Confidential has created a buying consortium and transportation management process that helps lower the Clients’ freight rates and improves productivity. The consortium provides over $150 million in shipping volume leverage that is used to negotiate rates for the Clients, which they cannot typically negotiate individually.
Responsibilities:
- Analyzed the system requirement specifications and involved in developing Test Plans, Test Scenarios, testing scope for the Client Information Center module
- Prepared manual test cases for the application using Microsoft Test Manager.
- Preparing the Technical Specification documents for the module based on the business requirements.
- Prepared Technical specifications documents for other modules like Carrier Information Center, Accounting and Freight Audit.
- Running the test cases of the module and reporting bugs found
- Used Microsoft Test manager for reporting the bugs found.
- Used Microsoft SQL Management Studio for SQL queries
- Used SQL queries for cleaning data in some of the database tables.
- Involved in importing customer data to the database
- Involved in preparing test plan and test scripts for User Acceptance testing(UAT) for all the different roles that would be using the Client Information Center
- Involved in documenting the UAT results and documented the user inputs to help developers improve the application to better satisfy the needs of the user.
Environment: Microsoft Test Manger, Visual Studio, Microsoft SQL Management Studio, Windows NT.
Confidential, Ashburn, VA -Dec 2009 to Dec 2011
Test Engineer
Confidential Communications is a global leader in delivering broadband and other wireless and wire line. This project we have different applications modules to be tested, Residential module, Business Module, Wireless Module. Under Small Business Module- New Customer, Current Customer, they had various options to select from like Services-Business phone, High speed, FIOS Internet. This Application Module is used to collect customer information and enter it into the database of Confidential.
Responsibilities:
- Analyzed the system requirement specifications and involved in developing Test Plans, Test Scenarios, testing scope, and Test Cases.
- Performed Black Box, Functional, Integration and Regression Testing.
- Used Quality Center to organize and manage all phases of the software testing process, writing test cases, executing tests, and tracking defects.
- Prepared Test Results after Test case execution.
- Performed Positive and Negative testing against requirements.
- Extensively tested cross Browser, Cross platform, Usability, Accessibility and security testing for all the applications under test (AUT).
- Extensive experience in different testing methods like System Testing, GUI Testing, Functional Testing, Browser Testing, Positive & Negative Testing & Web Application Testing.
- Experience in Performance, System, Functional, Systematic, Requirements, Unit & User Acceptance Testing (UAT)
- Experienced in Bug tracking & Analysis using bug tracking tool - Quality Center
- Checked the data flow through the front and backend and used SQL queries to extract the data from the database.
- Involved in Handover meetings, Business Analysis and design reviews for each release and identifying Critical test cases on each release.
Environment Quality Center 10.0, HTML, SQL, Windows NT, Internet Explorer
Confidential, River Grove, IL - Oct 2008 to Dec 2009
Manual Test Engineer
Confidential is one of the nation’s premier two-year institutions of higher education dedicated to student success. This is located fourteen miles from downtown Chicago. The school offers outstanding educational value in a student-centered setting, rich in academic and cultural resources, career-oriented learning opportunities, and engaging social activities.
- Developed Test Strategy, and generated Regression Test Cases based on requirement.
- Export the Test cases into Quality Center and Executed from Test Lab and publish Reports and graphs for higher management.
- Responsible for creating Test Data.
- Performed different types of testing, such as GUI, Functional, Integration, Browser Testing, Positive & Negative Testing, UAT and End to End Regression.
- Performed End to End Regression test
- Preparing the Test Plan and Test Scenarios Document
- Reviewing the Test Cases prepared by the team members
- Responsible for Smoke Test for every new build.
- Worked with development team to ensure that the testing issues are resolved.
- Involved in Triage meeting to discuss Defects with Developers.
- Used Quality Center 9.0 as a Test Management Tool.
- Involved in defect status reporting, prepare bug summary reports and release Notes using Quality Center
- Documented engineering processes and specifications for software development life cycle,(SDLC) product delivery, and product patch releases.
- Worked with development team to ensure that the testing issues are resolved.
- Involved in Triage meeting to discuss Defects with Developers.
Environment Quality Center 9.0 and Clear Quest, VBScript, HTML, Oracle 10i, Windows NT/XP,
Confidential, Nashua - 2005 to 2006
- Substitute teacher
- Worked as a substitute teacher in Elementary, Middle and High schools in Nashua school district.
Confidential- 1998-2000
Deputy Manager- Marketing and Technical
Confidential. is involved in the manufacture and marketing of equipment used in bulk material handling for the heavy industries.
As Deputy Manager I was involved in
- Management of marketing Database
- Training and Development- Recruited and trained new sales personnel. Developed training techniques for training the sales representatives.
- Performed data entry and maintained files of new and existing employees and transactions such as promotions, salary hikes, transfers, performance evaluations and training and medical records
- Productivity improvement- Developed a deep understanding of the competitive landscape for effectively marketing company\'s product
- Worked closely with product marketing during product development to ensure all products and services met market needs and were executed on time and on budget.
- Managing cross-functional projects spanning the Marketing, Sales and Product Development teams
Confidential 1997-1998
Marketing Executive
Confidential provides software development services and solutions in the areas of Embedded Systems, Data Communications and Networking to its clients worldwide.
As a Marketing Executive, I was involved in
- Worked on a team which was involved in Managing the research and development of sales field learning tools for sales trainees.
- Strategic Market Plan - Analyzing the target market; developing and executing the overall marketing communication strategy.
- Allotted human resources to ensure optimum use of existing resources and appropriate match for personnel
- Assisted in maintenance and updates of documents after application and business changes occurred.
Computer Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat