Basic Profile Information

Job Type: Standard Shift :Day Job / Variable / Rotating Employee Status: Open

Job Field Preferences: IT/Engineering / Technology / Marketing

Work Experience

Current Job:: No Employer:: Confidential. Job Function:: IT/Engineering/Technology Job Title:: ASSOC QC/TEST ANALYST Start Date:: Apr, 2010 End Date:: Feb, 2011 City:: Hoffman EState:s State:: Illinois Achievements: Conducted Test Planning and Testing of new Quality Center 10 Deployment. Completed Test Planning and Testing of new Hewlett Packard synching system, JIRA / i-Track for Quality Center 10. Conducted and Completed Test Planning for Patch 19 fixes of Quality Center 10. Completed E2E test scripts for Quality Center 10 Defect Domain.

Current Job: No Employer: Confidential Job Function: IT/Engineering/Technology Job Title: Portfolio Management Start Date: Nov, 2008 End Date: Apr, 2010 City: Hoffman EState:s State: Illinois Achievements: Portfolio Management Centralized Testing Support - Managed Centralized Testing Services Front Door. Corrected incomplete project request submissions, verified information, funds availability and requirement documents in PRISM. Additional responsibilities included the maintenance and updating of the 2007-2008 Operational Business Continuity Plan in the new Paragon Database. Communicated cost estimates between Mobility and Wire-line testing services for multi-department company projects.

Current Job: No Employer: Confidential Job Function: IT/Engineering/Technology Job Title: Analyst/Technical Requirements Start Date: Jul, 2008 End Date: Nov, 2008 City: Hoffman EState:s State: Illinois Achievements: Completed Technical Requirements, test plans and other required documentation for new functionality in the Dashboard/CCTP Integrated Desktop Application from within the Dashboard Development Organization. Conducted Problem Solving and Peer Review meetings with clients and dependent departments using Express and Express One guidelines. Opened and updated Vantive tickets and validated and performed trouble-shooting activities for Production Desktop issues. Proficient in the following Southwest and West region applications: BOSS West/SW, SORD, ESON, ASON, CRIS, EASE.

Current Job: No Employer: Confidential. Job Function: IT/Engineering/Technology Job Title: Analyst (CCTP/Dashboard) Start Date: Apr, 2001 End Date: Jul, 2008 City: Hoffman EState:s State: Illinois Achievements: Tested new Service Representative Scripted Interface on the CCTP/Dashboard desktop. Completed Quality Center testing criteria updates, test results updates, and also wrote Technical Requirements for new functionality. Proficient in the following Southwest and West region applications: BOSS West/SW, SORD, ESON, ASON, CRIS, EASE. 01/2006 - 11/2007 Managed incoming work requests potentially impacting the Dashboard/CCTP Integrated Desktop and relayed initial estimates and resource data to the CCBS Front Door and on CCVET calls. 04/2005 - 11/2007 Security Administrated the APDHOFMG and APDHOFOS Role-base groups. Completed User ID updates for Testers /,Developers and Technical Requirements writers both local and offshore. Completed monthly User ID inventories in CISsa and quarterly Typist ID inventories in SW SORD REGs. Maintained BOSS West and User Tables to facilitate testing and development of the Dashboard/CCTP Integrated Desktop in compliance with Sarbanes/Oxley mandates.

Current Job: No Employer: Confidential. Job Function: IT/Engineering/Technology Job Title: Analyst Start Date: Sep, 2000 End Date: Apr, 2001 City: Hoffman EState:s State: Illinois Achievements: Analyst (ASCOT/CCS): Tested Ameritech Consumer Services Applications, monthly releases, work requests, High Level Client Requirements, defect and testing new functionality updates. Updated regression test plans to incorporate new functionality being deployed. Proficient in Midwest BOSS, CRIS CCS-BI, SORD, ASON, ASON+, ESON.

Current Job: No Employer: Confidential. Job Function: Customer Service Job Title: Service Representative Start Date: Dec, 1988 End Date: Sep, 2000 City: Milwaukee Area State: Wisconsin Achievements: Service Representative Consumer Sales Wisconsin: 1988-1996 Sold Consumer phone-lines and services to residential customers within the State: of Wisconsin. Proficiency in CRIS/BI, ACIS Consumer Sales Illinois: 1996-1998 Sold Consumer phone-lines and services to residential customers within the State: of Illinois from Wisconsin. Proficiency in Midwest BOSS and ACIS, ASON, ASON+ Small Business Sales: 1998-2000 Sold Business phone-lines and services to small business within the entire Ameritech Region. Proficiency in Midwest BOSS, ESON, ASON.

Current Job: No Employer: Confidential Job Function: Retail Job Title: Store Manager Start Date: Sep, 1983 End Date: Sep, 1988 City: Milwaukee State: Wisconsin Achievements: Operated a leather retail store in the Milwaukee and Chicagoland areas. Duties included personnel, training, inventory and asset management, merchandising, and promotion of leather coats for men and women.

Education Program Marketing Education Level Associate's Degree/College Diploma